You, Me, and IBM i

• Putting on PTFs with Loralie Fritel

  Loralie Fritel has been helping customers install, upgrade, and manage their IBM i Systems since 1998, and on today's episode she does a joins us to talk about her particular area of expertise, PTFs. So..what is a PTF? What's the best way to put them on? And how do you pronouce Loralie Fritel? Just hit play and find out.Some helpful PTF links:IBM i Technology Refresh https://www.ibm.com/support/pages/ibm-i-technology-refreshPTFs: FAQs / Question and Answers https://www.ibm.com/support/pages/ptfs-faqs-question-and-answersBest Practices: PTF or Fixes Installation https://www.ibm.com/support/pages/node/645469Installing cumulative PTF packages https://www.ibm.com/docs/en/i/7.5.0?topic=scenario-installing-cumulative-ptf-packagesAutomatic ordering of PTF groups https://www.ibm.com/docs/en/i/7.5.0?topic=fixes-automatic-ordering-ptf-groupsIBM i Group PTFs with Level https://www.ibm.com/support/pages/ibm-i-group-ptfs-levelIBM i APARs/PTFs have migrated to Known Issues/Fix Information https://www.ibm.com/support/pages/ibm-i-aparsptfs-have-migrated-known-issuesfix-information

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• "Who Needs SSL When You’ve Got Twinax?" — Jerry McKee

  In this episode, we meet Jerry McKee and do a deep dive into SSL, TLS, Self-Signed Certificates, and get some great tips on securing your networks from bad actors. And as an added bonus we get some fun stories about AS/400 reliability straight from the guy who soldered the chips that made them so in the first place. It’s a no-nonsense breakdown of how customers can keep their data and devices safe in a world wired for risk.Configuring SSL for ADMIN wizard - IBMSetting up IBM i to use SSLConfiguring Your IBM i System Secure Sockets Layer (SSL)/Transport Layer Security (TLS) Protocols and Cipher Suites

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• Speaking Fluent Single Sign-On — Stanislav Kolev

  In this episode we finally meet one of the many talented people located in Sofia, Bulgaria. For 10 years, Stanislav Kolev has been relied on for his skill on our EBIZ team, and is well-versed in how customers can help make single sign-on work for them.Troubleshooting Single Sign-on IBM i Single Sign-on Configuration Planning Worksheets

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• Jack of All Trades, Master of Many — Jim Shupe

  When the normal day shift at the IBM i GSC is done, the OFFSHIFT team takes over. OFFSHIFT is a smaller global team of highly technical reps who are able to solve most issues on their own. In this episode, we meet Jim Shupe, a long-time OFFSHIFT team lead, and learn how customers can better open their cases so that they are resolved quickly and expertly.Jim highly recommends that all customers install QMGTOOLS and keep it current.

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• ENDJOBABN - Hugo Del Castillo

  The IBM i GSC has long had the benefit of the experience of Hugo Del Castillo, having worked in various places in both the US and South America as a Systems Engineer, in Technical Support, and even in Sales. In this episode, Hugo talks in depth about the ENDJOBABN IBM i command, and we get to hear the trust behind one of the most amazing IBM i support stories ever -- the history of how a customer ended his OWN job, in a very abnormal way....Customers that have a job that will not end are encouraged to open a support ticket to IBM to get an expert involved who knows that area of the system best, and at a minimum, collect SERVICEDOCS before running the ENDJOBABN command so that the right diagnostic materials are collected. An IPL should be performed to clean up the system when possible.

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