The Ridiculously Good Virtual Assistant Show

• Interview with Rik Yapp - Kirmada

  Today we are talking with co-founder of Kirmada Rik Yapp. Rik and his partner Adam created Kirmada as an all in one solution for Virtual Assistants to manage their business and client work easily, without opening a million browser tabs. Kirmada combines all of the technology that VAs need - workspaces, time tracking and management, team task organization, file management and social media, in an all in one system created JUST for VAs. Tune in to learn about: Why this system was created What it will help you do Why it's an essential tool for VAs to run their business Why it's a no brainer to start using And a whole lot more! To get in touch with Rik at Kirmada, connect with him or book a demo here: Website: https://kirmada.com About Kirmada: Adam Engberg and Rik Yapp met for a virtual beer (the beer was real, the meeting was virtual) to discuss “Project Kirmada”. Rik, with a brain the size of a planet, challenged everything, and after a gruelling couple of pints it was decided we should see if we could do it. We brought in another brain, Max Paukovs, overseer of our crack coding team of Kristaps, Ritvars, Martins, Atis and Valdis. They worked on proof of concept code. The code worked. We moved on.  Over the next two years, we raised investment, both institutional and private, launched and tested the beta version, got things wrong, made them right, got more things wrong, heard feedback (some harsh, some amazing) and developed Kirmada to become the app small businesses need to organise their client workloads, boost productivity, and increase billable revenue. Everyone who saw the concept during development “got it” and we were able to build an impressive cap table of investors which includes an Australian investment fund and the legendary ex-CFO of Google, Patrick Pichette. Now our team has grown to include Fran, Genevieve, Tim, Callum and Mills and we’re pushing ahead with an exciting development roadmap to deliver our goal of the ultimate business and personal productivity tool. Enjoy!

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• Mistakes VAs Make - Not Clearly Defining Service Offerings

  We are back with another mistake that Virtual Assistants make. This one often happens in the early days, but honestly, sometimes even years into their business. It’s not defining their services clearly. And when I say “clearly,” I don’t mean just listing a few tasks on a website or profile and hoping clients will figure out how they can use you. I mean really understanding what you offer, how it helps, who it’s for, and how you’re packaging it and positioning it. Because when that isn’t clear, nothing else in your business works the way it should. Let’s talk about why this happens, what it causes, and what you can do instead. When you can define what you DO, you also define what you won’t do. Clarity is key, and making the choice to do this and not that is what is going to help you set yourself apart from other VAs. Your clients will notice and will find you because you do that. And I’m here to help you. It’s the only reason I’m here at all, to help you become a ridiculously good VA. Let’s talk about how you can get clear on the services you offer your clients. Go to YourVAMentor.com/links and connect with me or reach out to chat about it. I’m Tracey D’Aviero, The Confidence Coach for VAs. That’s all I’ve got for you this week. I’ll see you next time!

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• Mistakes VAs Make - Waiting for Everything to Be Perfect

  One of the things that keeps us stuck MOST as VAs is trying to get it all right before putting yourself out there. At every stage of our business. But it’s the one thing that will keep you from the success you deserve.   One of the biggest mistakes I see virtual assistants make (and something I’ve also wrestled with in my own business) is waiting until everything is perfect before taking action. Now let’s be clear right away: perfection is a lie. It’s a delay tactic. It’s fear dressed up as being responsible or professional. And if you fall into this trap, it will keep you stuck for far too long. In this episode, I want to talk about this extremely common mistake and cover why striving for perfection is holding you back more than helping you. And I’ll share what you can do instead to move forward confidently, even when things feel a little messy or uncertain. And of course, if this episode hits home, I invite you to work with me. I can help you stop overthinking and start doing. With a plan, with clarity, and with support. You’ve got this. And if you want help getting out of the waiting game and into momentum, you know where to find me.  If you’re tired of waiting and want a plan to move forward with clarity and confidence, let’s work together. My coaching programs are designed to help you simplify your business, stop second-guessing yourself, and take consistent action. No perfection required. You can find links to all of my trainings and coaching at YourVAMentor.com/links. It’s the only reason I’m here at all is to help you become a ridiculously good VA. I’m Tracey DAviero The Confidence Coach for VAs. That’s all I’ve got for you this week, I’ll see you next time!

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• Mistakes VAs Make - Treating Discovery Calls Like Interviews

  Mindset isn’t just some fluffy concept reserved for self-help books and vision boards. It’s the foundation of your business. Your beliefs, your self-talk, your expectations. These are the things that shape your actions every single day. And in turn, those actions determine the results you get. In this episode, I want to talk about the one mindset shift that I believe every VA needs to make in order to grow a truly successful business. Not just a side hustle. Not just a bit of extra income. But a sustainable, fulfilling, well-paying VA business that you’re proud to run. Most of the VAs I work with already have the knowledge. They’ve taken the courses, they’ve learned the tech, and they’ve even started putting themselves out there. But they still find themselves playing small. They second-guess everything. I help VAs just like you shift into that confident business owner mindset, and combine that with practical strategies to attract clients, price your services, and grow sustainably. If that’s something you know you need, reach out to me. I’d love to support you. I’m here to help – you know that’s the only reason I’m here at all – to help you become a ridiculously good VA. Remember, you don’t have to wait until you feel confident to act like a business owner. Confidence comes from taking action. From showing up. From deciding that you’re done playing small. The shift starts with a choice. And you get to make that choice today. If I can help, let me know. In the meantime, be sure to connect with me on your favourite social media platform. Find my links at YourVAMentor.com/links. That’s all I’ve got for you this time. I’m Tracey D’Aviero, The Confidence Coach for VAs and I’ll see you next time!

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• Website Essentials for Virtual Assistants

  I want to get back to basics a bit today and talk about your virtual assistant website. Whether you have just started your business, are just getting your website together, or have been around a while and want to update yours, in this episode we talk about what you need to focus on to make yours work best for you. It can feel overwhelming at any stage but that’s the important thing – is that it actually does what it’s supposed to do. So many VAs either avoid building a website entirely, or they slap one together just to say they have one. But here’s the truth: your website isn’t just a business card. It’s a trust builder, a lead qualifier, and, when done right, a quiet salesperson that works 24/7. Today, I want to walk you through what your VA business website should actually include. No fluff, no filler, just the essentials that will help your visitors feel confident enough to take the next step with you. And of course, if you're not sure what your next step should be, you can always work with me on this. Helping VAs build strong, simple websites that speak directly to their ideal clients is something I do often—and it doesn’t have to be complicated. If you’re in a place where you’re updating or building your website and you’re not sure if it’s doing what it should, I can help. It’s the only reason I’m here at all is to help you become a ridiculously good virtual assistant! If you want to work with me or learn more about my coaching, courses, or membership programs, just visit YourVAMentor.com/links. You can start by connecting with me on your favourite social platform. You don’t have to do it all at once. You just have to make sure that your site is working for you. It’s a marketing tool, not a burden. When you get really clear on what you do, who you help, and why it’s important for them to get your help, the website part is actually pretty easy. It’s just there to tell them.   That’s all I’ve got for you this week. I’m Tracey D’Aviero, The Confidence Coach for VAs and I’ll see you next time!

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