Drivetime

AI is everywhere, but how do you move beyond the hype and start using it in a way that delivers real value? In this episode of Drivetime, Jacqui sits down with Caz Moore, AI Centre of Excellence Director at Keyloop, to explore what it takes to build a practical, people-focused AI strategy. From creating AI evangelist networks and measuring ROI to managing governance, change and adoption, Caz shares the lessons she's learned from helping embed AI across the business.

The conversation tackles some of the biggest questions facing organisations today: Will AI replace jobs? How do you use it responsibly? And where should you start if you're feeling overwhelmed by the pace of change? Along the way, Caz shares her favourite AI use cases, explains & discusses the importance of AI literacy, and offers practical advice for leaders looking to drive innovation without losing sight of the human element.

Drivetime is the global auto tech podcast powered by Keyloop.
Hosted on Acast. See acast.com/privacy for more information.

It’s time for a gear change as Thomas Møller Sørensen, Director of DI Automotive, Denmark's dealer association, returns to reflect on some of the biggest themes shaping automotive retail. Thomas explains why the pace of change facing dealers today is unlike anything the industry has experienced before. From electrification and connected vehicles to changing customer expectations and new forms of competition, retailers are being challenged to rethink business models that have remained largely unchanged for decades.

The conversation explores why the automotive sector is shifting from being product-focused to service-focused, how dealers can unlock new opportunities through data, technology and aftersales, and why total cost of ownership is becoming more important than sticker price when discussing EVs with customers. Thomas also shares lessons from industry study trips to the US and China, discusses emerging opportunities around batteries, vehicle-to-grid technology and circularity, and explains why dealer groups must prepare for a future where efficiency and productivity are more important than ever.

Plus, Thomas reveals the American road trip that never happened, his dream Cadillac Escalade rental, and why Britpop classics from Pulp, Suede and Radiohead would be on the playlist.

Drivetime is the global auto tech podcast powered by Keyloop
Hosted on Acast. See acast.com/privacy for more information.

This final episode in our MOVE Monday series features Chris Stokes, UK Country Manager at MICHELIN Mobility Intelligence, whose purpose is to provide customers, fleets and governments with actionable data that helps them make the right decisions. While many people associate MICHELIN with tyres, Chris explains how MICHELIN Mobility Intelligence is helping organisations understand how road users interact with the built environment. By analysing events such as harsh braking, rapid acceleration and corrective manoeuvres, the team can identify high-risk locations, highlight potential safety issues and support evidence-based decision making.

The conversation explores one of the biggest challenges facing mobility today: turning data into action. Chris argues that collecting information is only the first step. The real value comes from making data both actionable and defendable, enabling governments, fleets and transport providers to invest in the right interventions with confidence. The discussion also looks at the future of road safety, connected mobility and navigation services, including a compelling vision where drivers can choose not only the fastest or most economical route, but the safest route as well.

Drivetime is the global auto tech podcast powered by Keyloop
Hosted on Acast. See acast.com/privacy for more information.

This bonus episode of Drivetime — MOVE Monday — features Raúl Gómez Garrido, Digital Transformation and AI leader at Toyota Motor Europe, discussing how AI, data and software-defined vehicles are reshaping the way cars are designed, developed and improved. Drawing on his background in performance engineering, Raúl explains how traditional vehicle development is evolving from a long, hardware-led process into a faster, more iterative model powered by software. As vehicles become increasingly connected, manufacturers can respond more quickly to customer feedback, deploy over-the-air updates, and continuously improve the ownership experience long after a vehicle leaves the factory.

The conversation explores one of the biggest challenges facing the automotive industry: how to balance speed and innovation with the safety and quality standards customers expect. He also offers a refreshing perspective on AI's role in automotive development, arguing that the technology should support experts rather than replace them, helping engineers focus on creativity, problem-solving and delivering greater value to customers.

Drivetime is the global auto tech podcast powered by Keyloop.
Hosted on Acast. See acast.com/privacy for more information.

Denmark has become one of the world's leading EV markets, with more than 90% of private new car sales now electric. But what happens when the transition becomes reality?

In this episode of Drivetime, Jacqui travels to Denmark to speak with Thomas Møller Sørensen, Director of DI Automotive, the organisation representing Denmark's automotive retailers. Together they explore what dealers can learn from one of the most advanced EV markets in Europe. Thomas explains why Denmark and Norway have become the "canaries in the mine" for the EV transition, how dealers are adapting to shrinking new car margins, and why aftersales, data and customer retention will define the next era of automotive retail.

They discuss:
- How dealers are using used EV imports to create new revenue streams
- The growing opportunity in crash repair and battery services
- How AI and data can help retailers unlock missed revenue opportunities
- Why dealers need access to their own data
- Why Thomas believes dealer networks are here to stay
And much more.

If you're trying to understand where automotive retail is heading next, Denmark offers a glimpse into the future.

Drivetime is the global auto tech podcast powered by Keyloop.
Hosted on Acast. See acast.com/privacy for more information.