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Wendy Knowler is the Consumer Ninja

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Wendy Knowler is the Consumer Ninja
Latest episode

249 episodes

  • Wendy Knowler is the Consumer Ninja

    Consumer Ninja: The true test of after-sales service

    2026/07/22 | 8 mins.
    Stephen Grootes speaks to consumer ninja Wendy Knowler about a listener's frustrating experience with Chery’s flagship SUV, where a persistent vibration remained unresolved despite repair attempts on a vehicle costing close to R1 million, raising fresh questions about after-sales support from Chinese car brands.
    The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. 

    Thank you for listening to a podcast from The Money Show

    Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk

    For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe

    Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc

    The Money Show is brought to you by Absa  

    Follow us on social media

    702 on Facebook: https://www.facebook.com/TalkRadio702
    702 on TikTok: https://www.tiktok.com/@talkradio702
    702 on Instagram: https://www.instagram.com/talkradio702/
    702 on X: https://x.com/CapeTalk
    702 on YouTube: https://www.youtube.com/@radio702

    CapeTalk on Facebook: https://www.facebook.com/CapeTalk
    CapeTalk on TikTok: https://www.tiktok.com/@capetalk
    CapeTalk on Instagram: https://www.instagram.com/
    CapeTalk on X: https://x.com/Radio702
    CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567

    See omnystudio.com/listener for privacy information.
  • Wendy Knowler is the Consumer Ninja

    Consumer Ninja: Bonitas members still in limbo

    2026/07/15 | 9 mins.
    Stephen Grootes speaks to consumer ninja Wendy Knowler about the fallout from South Africa’s largest-ever medical scheme administration switch, six weeks after 750 000 members were moved from Medscheme to Momentum Health, and why some members are still battling authorisations, claims delays and access to critical care.
    The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. 

    Thank you for listening to a podcast from The Money Show

    Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk

    For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe

    Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc

    The Money Show is brought to you by Absa  

    Follow us on social media

    702 on Facebook: https://www.facebook.com/TalkRadio702
    702 on TikTok: https://www.tiktok.com/@talkradio702
    702 on Instagram: https://www.instagram.com/talkradio702/
    702 on X: https://x.com/CapeTalk
    702 on YouTube: https://www.youtube.com/@radio702

    CapeTalk on Facebook: https://www.facebook.com/CapeTalk
    CapeTalk on TikTok: https://www.tiktok.com/@capetalk
    CapeTalk on Instagram: https://www.instagram.com/
    CapeTalk on X: https://x.com/Radio702
    CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567
    See omnystudio.com/listener for privacy information.
  • Wendy Knowler is the Consumer Ninja

    Consumer Ninja: Bill shock after contract end

    2026/07/08 | 8 mins.
    Ray White speaks to Consumer Ninja Wendy Knowler about why some South African cellphone customers are being hit with massive bill increases when their contracts expire, as network discounts quietly fall away and monthly fees suddenly treble.
    The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes. He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. 

    Thank you for listening to a podcast from The Money Show

    Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk

    For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe

    Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc

    The Money Show is brought to you by Absa  

    Follow us on social media

    702 on Facebook: https://www.facebook.com/TalkRadio702
    702 on TikTok: https://www.tiktok.com/@talkradio702
    702 on Instagram: https://www.instagram.com/talkradio702/
    702 on X: https://x.com/CapeTalk
    702 on YouTube: https://www.youtube.com/@radio702

    CapeTalk on Facebook: https://www.facebook.com/CapeTalk
    CapeTalk on TikTok: https://www.tiktok.com/@capetalk
    CapeTalk on Instagram: https://www.instagram.com/
    CapeTalk on X: https://x.com/Radio702
    CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567
    See omnystudio.com/listener for privacy information.
  • Wendy Knowler is the Consumer Ninja

    Consumer Focus: Credit Ombud raises alarm over unfair lending practices

    2026/07/01 | 9 mins.
    Steven Grootes speaks to Kwanda Vabaza, Manager for Adjudication at the National Financial Ombud’s Banking and Credit Division, about growing concerns over unfair practices in South Africa’s credit industry.
    They discuss the sharp rise in consumer complaints against credit providers, what this says about lending practices in the sector, and what consumers should know about their rights when dealing with credit providers.
    The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes.
    He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. 
    Thank you for listening to a podcast from The Money Show
    Listen live Primedia+ weekdays from 6 pm to 8 pm (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk
    For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe
    Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc
    The Money Show is brought to you by Absa  

    Let's keep the conversation going online:  
    702 on Facebook: https://www.facebook.com/TalkRadio702
    702 on TikTok: https://www.tiktok.com/@talkradio702
    702 on Instagram: https://www.instagram.com/talkradio702/
    702 on X: https://x.com/CapeTalk
    702 on YouTube: https://www.youtube.com/@radio702

    CapeTalk on Facebook: https://www.facebook.com/CapeTalk
    CapeTalk on TikTok: https://www.tiktok.com/@capetalk
    CapeTalk on Instagram: https://www.instagram.com/
    CapeTalk on X: https://x.com/Radio702
    CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567
    See omnystudio.com/listener for privacy information.
  • Wendy Knowler is the Consumer Ninja

    Consumer Ninja: When insurers cancel on claims

    2026/06/24 | 9 mins.
    Stephen Grootes speaks to Consumer Ninja and journalist Wendy Knowler about Thabiso, one of our listeners, whose insurance claim was rejected and cover subsequently cancelled, the controversial practice of underwriting at claims stage, and what it means for policyholders.
    The Money Show is a podcast hosted by well-known journalist and radio presenter, Stephen Grootes.
    He explores the latest economic trends, business developments, investment opportunities, and personal finance strategies. Each episode features engaging conversations with top newsmakers, industry experts, financial advisors, entrepreneurs, and politicians, offering you thought-provoking insights to navigate the ever-changing financial landscape. 
    Thank you for listening to a podcast from The Money Show
    Listen live Primedia+ weekdays from 6 pm to 8 pm (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk
    For more from the show, go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe
    Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc
    The Money Show is brought to you by Absa  

    Let's keep the conversation going online:  
    702 on Facebook: https://www.facebook.com/TalkRadio702
    702 on TikTok: https://www.tiktok.com/@talkradio702
    702 on Instagram: https://www.instagram.com/talkradio702/
    702 on X: https://x.com/CapeTalk
    702 on YouTube: https://www.youtube.com/@radio702

    CapeTalk on Facebook: https://www.facebook.com/CapeTalk
    CapeTalk on TikTok: https://www.tiktok.com/@capetalk
    CapeTalk on Instagram: https://www.instagram.com/
    CapeTalk on X: https://x.com/Radio702
    CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567
    See omnystudio.com/listener for privacy information.
More Business podcasts
About Wendy Knowler is the Consumer Ninja
The Money Show brings you a weekly focus on consumer issues with renowned consumer journalist Wendy Knowler to both highlight a problem and offer a solution Thank you for listening to a podcast from The Money Show Listen live Primedia+ weekdays from 18:00 and 20:00 (SA Time) to The Money Show with Stephen Grootes broadcast on 702 https://buff.ly/gk3y0Kj and CapeTalk https://buff.ly/NnFM3Nk For more from the show go to https://buff.ly/7QpH0jY or find all the catch-up podcasts here https://buff.ly/PlhvUVe Subscribe to The Money Show Daily Newsletter and the Weekly Business Wrap here https://buff.ly/v5mfetc The Money Show is brought to you by Absa     Follow us on  social media  702 on Facebook: https://www.facebook.com/TalkRadio702 702 on TikTok: https://www.tiktok.com/@talkradio702 702 on Instagram: https://www.instagram.com/talkradio702/ 702 on X: https://x.com/CapeTalk 702 on YouTube: https://www.youtube.com/@radio702   CapeTalk on Facebook: https://www.facebook.com/CapeTalk CapeTalk on TikTok: https://www.tiktok.com/@capetalk CapeTalk on Instagram: https://www.instagram.com/ CapeTalk on X: https://x.com/Radio702 CapeTalk on YouTube: https://www.youtube.com/@CapeTalk567
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