MSP Unplugged

• EP 270 Vendor Break-ups: When Staying Costs More Than Leaving

  In this episode of MSP Unplugged, we dive into a topic every MSP faces eventually: when it’s time to part ways with a vendor. Whether it’s poor support, broken promises, rising costs, or lack of innovation, sticking with the wrong vendor can hold your business back.   We discuss the warning signs that it’s time to reevaluate the relationship, how to assess the real cost of staying, and the steps to take for a smooth transition. We also share personal experiences and tips on navigating tough conversations, maintaining professionalism, and protecting your clients during a switch.    Key takeaways: Red flags that signal a vendor relationship is failing How to measure the cost of inefficiency vs. loyalty The right way to plan and execute a vendor transition Why staying too long can damage your service and reputation If you’ve ever wondered whether it’s time to make a change—or how to handle one—you won’t want to miss this episode. Full Video Podcast Link: https://youtu.be/ROEItkZiLy4 --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• EP 269 The LinkedIn Advantage: Boosting Your MSP Presence

  In this episode of MSP Unplugged, we’re joined by Richard Bliss, founder of BlissPoint Consulting and a recognized expert in LinkedIn branding and social selling. Richard shares powerful, actionable strategies for leveraging LinkedIn as a business development tool—not just a resume repository. We dive into how MSPs can use LinkedIn to build authority, engage prospects, and start meaningful conversations that drive real business results. Whether you’re just starting on LinkedIn or looking to refine your approach, this episode is packed with insights you can use today. 💡 What You’ll Learn: How to optimize your profile to attract the right audience The difference between posting vs. engaging and why both matter Why consistency and storytelling are the keys to visibility How to avoid the common mistakes MSPs make on LinkedIn The tools and tactics Richard uses to help business owners grow their reach 📢 Whether you’re an MSP owner or a tech professional, this episode will help you turn LinkedIn into a lead-generation machine. Full Video Podcast Link: https://youtu.be/psoXnE2kZAk --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/ Richard Bliss from BlissPoint Consulting   https://www.linkedin.com/in/bliss/

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• EP 267 The Importance of Compliance for MSPs

  For Managed Service Providers (MSPs), compliance is particularly critical because they often manage sensitive data, IT infrastructure, and cybersecurity for multiple clients across various industries—each with its own regulatory demands. it is not optional it is a must. 🔔 Don’t forget to subscribe for more real-world MSP insights! 👍 Like & share if you found this valuable! Full Video Podcast Link: https://youtu.be/9pu41oww1fM --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• Exploring the Changing Landscape: An Interview with ESET

  Join Paco as he sits down with Cameron Tousey and Tony Anscombe to delve into the evolving landscape of cybersecurity. In this insightful interview, they discuss ESET's perspective on the latest trends and how Managed Service Providers (MSPs) can navigate these changes to better protect their clients. Don't miss out on expert advice and valuable insights that can help you stay ahead in the cybersecurity game! --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• EP 266 Improving Client Onboarding Processes

  In this episode of MSP Unplugged, Rick, and Corey dive into one of the most critical (and often overlooked) parts of the client journey—onboarding. We break down what’s working, what’s not, and how we've each improved our own onboarding processes to deliver a smoother, more professional experience for new clients. From documentation to communication and setting expectations, we share the tools, tips, and templates that help set the tone for a successful long-term relationship.  If you’re looking to tighten up your onboarding game and boost client satisfaction from day one, this episode is for you. 🔔 Don’t forget to subscribe for more real-world MSP insights! 👍 Like & share if you found this valuable! 💬 Comment with your own onboarding best practices!  Full Video Podcast Link: https://youtu.be/8DPeWaf3stY --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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