MSP Unplugged

• EP 267 The Importance of Compliance for MSPs

  For Managed Service Providers (MSPs), compliance is particularly critical because they often manage sensitive data, IT infrastructure, and cybersecurity for multiple clients across various industries—each with its own regulatory demands. it is not optional it is a must. 🔔 Don’t forget to subscribe for more real-world MSP insights! 👍 Like & share if you found this valuable! Full Video Podcast Link: https://youtu.be/9pu41oww1fM --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• Exploring the Changing Landscape: An Interview with ESET

  Join Paco as he sits down with Cameron Tousey and Tony Anscombe to delve into the evolving landscape of cybersecurity. In this insightful interview, they discuss ESET's perspective on the latest trends and how Managed Service Providers (MSPs) can navigate these changes to better protect their clients. Don't miss out on expert advice and valuable insights that can help you stay ahead in the cybersecurity game! --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• EP 266 Improving Client Onboarding Processes

  In this episode of MSP Unplugged, Rick, and Corey dive into one of the most critical (and often overlooked) parts of the client journey—onboarding. We break down what’s working, what’s not, and how we've each improved our own onboarding processes to deliver a smoother, more professional experience for new clients. From documentation to communication and setting expectations, we share the tools, tips, and templates that help set the tone for a successful long-term relationship.  If you’re looking to tighten up your onboarding game and boost client satisfaction from day one, this episode is for you. 🔔 Don’t forget to subscribe for more real-world MSP insights! 👍 Like & share if you found this valuable! 💬 Comment with your own onboarding best practices!  Full Video Podcast Link: https://youtu.be/8DPeWaf3stY --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• EP 265 MSP Success Stories: Lessons from the Field

  In this episode of MSP Unplugged, we sit down for a candid conversation about our own journeys in the MSP space. We’re sharing real-world experiences, wins, mistakes, and the lessons we've learned along the way. From early struggles to breakthrough moments, this episode is all about the challenges we've faced and the strategies that helped us grow. Tune in for an honest, behind-the-scenes look at what it really takes to build and run a successful MSP. 🔔 Subscribe for weekly insights from the MSP trenches! 👍 Like & share if you relate to our stories! 💬 Drop a comment with your own lessons from the field! Full Video Podcast Link: https://youtu.be/8SxQipNjrtE --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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• EP 264 Tools Every MSP Should Know About

  Live from our Newark stop on our TechCon Unplugged Tour! In this podcast, we discuss tools we believe every MSP should have in their arsenal. Full Video Podcast Link: https://youtu.be/AbYtK8msfTk --------------------------------------------------- Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/ Paco Lebron from ProdigyTeks  Email: [email protected] Rick Smith from Renactus Technology  Email: [email protected] Corey L Kirkendoll from 5K Technical Services https://linkedin.com/in/coreykirkendoll/

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