Automation Unplugged Podcast

SHOW NOTES
We cover:
How lighting impacts wellness, visual comfort, safety, and aging in place — and how dealers can confidently introduce these conversations with homeowners
Practical conversation starters that help shift discussions away from products and specifications toward lifestyle, comfort, and real-world customer experiences
How AI can help integrators analyze customer conversations, uncover common questions and buying motivations, and transform those insights into more effective websites, marketing campaigns, and educational content
Visit the episode page on our website to get the audio recording and video of the original webinar. Now let's tune in and discover how thoughtful lighting conversations can help you create better homes and better marketing. Let’s get started!

To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/au375

SHOW NOTES
In this episode, Henri and I discussed:
Why smaller projects have slowed down while high-end luxury work has held steady
How keeping inventory in a 10,000 square foot warehouse kept Elite building through COVID supply delays
And His rule of never promising a client anything his team hasn't tested and engineered first
Whether you're running a luxury integration firm or building toward one, Henri's approach to engineering, people, and client trust is worth hearing. So settle in and enjoy my conversation with Henri Beaudoin. Let's get started!

To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/au374

SHOW NOTES
In this episode, Ian and I discussed:
The weekly business dashboard he built in Claude Cowork that lands in his inbox at 6:00 a.m. every Monday, covering KPIs, cash flow, backlog, and a 13-week forecast.
Where AI shows up across his team, from technicians dictating daily project updates in Basecamp to project managers recording every walkthrough and QC.
And Why his most effective prompt starts with "I don't know how to do this. Can you please help me?"
Whether you're still writing the occasional email in ChatGPT or already building automations across your business, there's something here you can put to work this week. So settle in and enjoy my conversation with Ian Williams. Let's get started!

To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/au373

SHOW NOTES
In this episode, Curtis and I discussed:
Why he believes overselling and overpromising is the industry's most damaging habit, and what it looks like from a technician's side of the business
His take on CEDIA Expo this year, including the training gap he keeps running into when he brings new hires to the show
And Why customers have started asking for less control instead of more, and why he thinks that's the industry's own fault
Whether you're running a two-person shop or a team of fifty, Curtis brings the kind of perspective you only get from staying in the game long enough to see the cycles repeat. So settle in and enjoy my conversation with Curtis LeMaster. Let's get started!
To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/au372

SHOW NOTES
In this episode, Patrick and I discussed:
The five sales roles every business has, and why an owner trying to cover all five statistically caps out between $1.5 and $2.5 million
His sales certainty framework and the three things that get in the way
And why fewer than 5% of technology contractors have a sales playbook that is actually written down, and how AI has changed the way those playbooks get built
Whether you are the owner still closing every deal yourself or you are building out a sales team and trying to get everyone selling the same way, there is something here you can put to work this quarter. So settle in and enjoy my conversation with Patrick Martinez. Let's get started!

To get transcripts, resources of what was mentioned in the show, and more visit the podcast page on our website at onefirefly.com/au371