UX Research Rundown

In this season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.
This episode features Abby Hoy Baylen, Director, User Research at Later.com. Abby explains how her team adapted their UX research skills to work with the sales and marketing teams, bringing them closer to the money and delivering proprietary insights.
Find out more about Research Week on the Learners website:
https://joinlearners.com
Follow Abby on LinkedIn:
https://www.linkedin.com/in/abbyhoybaylen/
If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.
LIVE LOOKBACK DEMO & FIVE FREE SESSIONS
Lookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.
This episode features Reggie Murphy, Senior Director and Head of UX Research at Zendesk. Reggie explains how his team adjusted when a private equity firm took over the company, and how we can adapt our research practice to be seen as indispensable even when budgets are limited. He also discusses the impact he sees AI having on UX research.
Find out more about Research Week on the Learners website:
https://joinlearners.com
Check out Reggie’s website:
https://www.uxr.design
Follow Reggie on LinkedIn:
https://www.linkedin.com/in/reggiemurphy/
If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.
LIVE LOOKBACK DEMO & FIVE FREE SESSIONS
Lookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback, talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.
This episode features Bretton Fosbrook, Principal Product Researcher at LaunchDarkly. Bretton explains why it’s important for researchers to speak up to demonstrate the value of their work. He also discusses his Research Week talk about navigating uncertain times in early-stage startups.
Find out more about Research Week on the Learners website:
https://joinlearners.com
Follow Bretton on LinkedIn:
https://www.linkedin.com/in/bfosbrook/
If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.
LIVE LOOKBACK DEMO & FIVE FREE SESSIONS
Lookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.
This episode features Christopher Monnier, who is Principal UX Researcher working on Copilot at Microsoft. Christopher tells Henrik about his half-day session at Research Week on how we can apply our research skills to developing our own career paths. He also shares his thoughts on the importance of curiosity, and how AI will transform the UXR industry.
Find out more about Research Week on the Learners website.
Subscribe to Christopher’s Substack.
Follow Christopher on LinkedIn.
And here’s a link to the Judd Antin and Carol Rossi webinar that Christopher mentions in this episode:
If you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.
LIVE LOOKBACK DEMO & FIVE FREE SESSIONS
Lookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.

In this new season of UX Research Rundown, our host, Henrik Mattsson, CEO of Lookback talks with speakers who will be appearing at Learners’ Research Week this June in San Francisco.
First up is Zoë Glas, who is a Staff UX Researcher working in Governance and Protected Data at Google. Zoe tells Henrik about her one-day session at Research Week on Growth and UXR. We learn how researchers can build strategic partnerships by identifying what a business wants to achieve, and how UXR can drive the bottom line.
Find out more about Research Week on the Learners website:
https://joinlearners.com
Follow Zoë on LinkedIn:
https://www.linkedin.com/in/zoeglas/
And if you enjoyed this episode, be sure to subscribe, and please give us a star rating and review.
LIVE LOOKBACK DEMO & FIVE FREE SESSIONS
Lookback empowers UX researchers to conduct research remotely, share insights, engage stakeholders, and turn entire organizations into research champions. Seeing really is believing, so head on over to https://www.lookback.com to book a demo or try it out for yourself right now with five free sessions.