Cracking the B2B Sales Code- David Fastuca | EP138
In this exclusive podcast Interview, David Fastuca shares how his Travel Startup, Locomote, found success through a bold COVID Pivot. When the Travel Industry nearly shut down, Fastuca and his team saw an opportunity to refine their Go-To-Market Strategy and revamp their Sales Pipeline. Their journey became a shining example of Startup Growth and Business Resilience, fueling insights that shaped the new Sales Playbook he co-created with Luigi Prestinenzi.Fastuca’s story underscores the critical role of Presales Process and a strong Customer Journey in shaping effective B2B Sales. By zeroing in on client pain points and prioritizing empathetic communication, Locomote not only retained existing customers but also opened new revenue streams. This Business Pivot demonstrates how agility and Pandemic Innovation can drive success in any economic climate.If you’re seeking actionable Sales Tips or need a roadmap for COVID Business Strategy, Fastuca’s experience offers valuable Entrepreneur Insights. From establishing a clear value proposition to iterating strategies in real time, his approach to navigating the crisis is a blueprint for organizations aiming to thrive under pressure. Check out the full interview to learn how robust planning, constant iteration, and a dose of resilience can propel any business to new heights.What to expect in this episode:(02:03) - The journey of Locomote.(08:24) - Breaking the norms of travel booking systems.(13:16) - Building a new business model to attract CFOs.(19:49) - How do sales and marketing need to work together to make a customer experience work optimally?(28:54) - David's view on prospecting new sales in 2025.(35:10) - Tightening the sales process to better the CX.(39:32) - Answering phone calls in 2025.(41:15) - How to build an optimal sales system.Follow David:LinkedIn - linkedin.com/in/davidfastuca/ Website - growthforum.io/ Follow & Subscribe to the UltraGrowth Podcast:Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e Facebook – facebook.com/UltraGrowthPodcast Instagram – instagram.com/ultragrowthpodcast/ LinkedIn – linkedin.com/in/rj-singh-801a0436/ Strava – strava.com/athletes/32692468 YouTube – youtube.com/@ultragrowthpodcast Website – ugventures.co Reviews - Rate the podcast
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45:52
Bulletproof Family Business: How the Best Outlast Any Crisis - Devin DeCiantis | EP137
Ready to witness unstoppable resilience in action? On today’s show, we dive deep with Devin DeCiantis, who reveals how family enterprises are rewriting the rules of success by unleashing a shared purpose that propels them through the harshest storms. Instead of getting stuck in bureaucracy, these agile organizations adapt quickly, staying laser-focused on their mission—turning volatility into opportunity.Why Shared Purpose Drives ResilienceWhen crises erupt and markets spiral, a united vision keeps family enterprises standing tall where others crumble. Their bond is personal, not just professional. That synergy fuels bold moves, sparks innovation, and ensures total commitment to the outcome. By blending time-tested governance structures with strategic pivots, these families turn chaos into a competitive edge.Catch the UltraGrowth PodcastTune in to the UltraGrowth podcast to hear Devin DeCiantis explain how strong family values foster accountability and clear communication in the face of market turbulence. If you want to future-proof your venture, this episode is your ultimate playbook. These family businesses aren’t built for mere survival—they’re engineered to thrive. Discover why purpose is the ultimate secret weapon in today’s uncertain business landscape.Don’t miss out on this must-listen episode of UltraGrowth, where we explore how the world’s leading family enterprises harness adversity to drive sustainable, long-term success.What to expect in this episode:(04:45) - What the media gets wrong about family businesses.(07:46) - Is it true that family businesses are more successful from western countries?(10:29) - The competitive components of a family business.(19:31) - What does the typical board look like in a family business?(27:43) - The motivations behind why family business would create a board of directors(38:45) - How do successful family businesses keep their work separate from their families?(42:34) - What's the first step to building a lasting family enterprise? Follow Devin:LinkedIn - https://www.linkedin.com/in/devindeciantisWebsite - https://lga.global/experts/devin-deciantis/ Follow & Subscribe to the UltraGrowth Podcast:Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e Facebook – facebook.com/UltraGrowthPodcast Instagram – instagram.com/ultragrowthpodcast/ LinkedIn – linkedin.com/in/rj-singh-801a0436/ Strava – strava.com/athletes/32692468 YouTube – youtube.com/@ultragrowthpodcast Website – ugventures.co Rate the podcast
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46:33
Why Driven Men Fail in Relationships (And How to Fix It!) - Sasha Fedorovosky | EP136
You’ve built a career, dominated in business, and pushed yourself to the limits physically. But when it comes to relationships, something isn’t clicking. Why do so many driven, successful men struggle in love?The truth is, it’s not about how much you provide—it’s about how you lead.In my latest Ultragrowth podcast episode, I sit down with Sasha Fedorovsky, a men’s relationship coach, to break down why high-achieving men often miss the mark in relationships. Women say they want men to be “more sensitive” or “expressive,” but what do they really mean? And why is society pushing men to suppress their natural instincts instead of embracing them as strengths?What to expect in this episode:(03:14) - The criticism Sasha gets from coaching men.(05:33) - Managing the male-female dynamic with boundaries.(13:02) - A child's happiness is the byproduct of their parent's happiness.(20:15) - How the definition of what the ideal man looks like has evolved.(29:18) - How men need to hold themselves in their relationships.(35:06) - Do women really want men to be sensitive?Follow Sasha:LinkedIn - https://www.linkedin.com/in/sashafedorovsky/ Instagram - https://www.instagram.com/mind_heart_method/ TikTok - https://www.tiktok.com/@mind_heart_method Website - https://www.mindheartmethod.com/ Follow & Subscribe to the UltraGrowth Podcast:Apple - https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e Facebook – facebook.com/UltraGrowthPodcast Instagram – instagram.com/ultragrowthpodcast/ LinkedIn – linkedin.com/in/rj-singh-801a0436/ Strava – strava.com/athletes/32692468 YouTube – youtube.com/@ultragrowthpodcast Website – ugventures.co Rate the podcast
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39:03
Intimacy, Desire, and Sex in a Fast-Paced World- Chantelle Otten | EP135
What to expect in this episode:(03:37) - Should relationships be effortless?(07:47) - How you can get more intentional intimacy with your significant other.(13:32) - How women differ to men when it comes to engaging in sex.(27:28) - Unpacking underneath someone's sex issues and trauma.(31:33) - Should you be dating if you're working on yourself?(38:49) - Are dating apps worth it if you're single?(43:26) - How couples can sustain desire in a busy world.Follow Chantelle:Instagram - instagram.com/chantelle_otten_sexologist/ Website - chantelleotten.com/ Follow & Subscribe to the UltraGrowth Podcast:Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373 Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e Facebook – facebook.com/UltraGrowthPodcast Instagram – instagram.com/ultragrowthpodcast/ LinkedIn – linkedin.com/in/rj-singh-801a0436/ Strava – strava.com/athletes/32692468 YouTube – youtube.com/@ultragrowthpodcast Website – ugventures.co
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46:33
AI, Culture & Leadership: The Future of Service - Joseph Michelli | EP134
In today’s business world, customer experience (CX) is more important than ever. In a recent interview with Joseph Michelli, a leading expert in customer experience and organizational culture, we explored how AI, culture, and leadership shape exceptional service.
While AI tools like chatbots can improve efficiency, Michelli emphasizes that AI cannot replace human connection in CX. Automation can handle routine tasks, but real customer loyalty comes from personal, empathetic interactions that only humans can provide.
A company’s culture directly impacts its customer service. Michelli explains that when employees are aligned with the company’s values, they deliver better service. Strong leadership fosters a positive culture that drives exceptional CX.
Effective leadership is key to creating a customer-centric organization. Leaders who model empathy and transparency help establish a company culture focused on customer satisfaction. Their vision motivates teams to deliver excellent service at every touchpoint.
The future of customer experience lies at the intersection of AI, culture, and leadership. AI enhances efficiency, but it’s the human touch—fueled by a strong culture and empowered leadership—that creates remarkable service. For more insights, listen to our full interview with Joseph Michelli on the Ultragrowth Podcast.
What to expect in this episode:
(02:24) - How a parent's influence led to a passion of customer experience.
(03:55) - This one thing may be the reason we are impacted when serving our customers.
(05:54) - How does cultural context affect customer experience?
(08:33) - Why Starbucks failed in Australia.
(11:33) - The evolution of Australian ecommerce stores.
(13:31) - What it was like working with Tony Hsieh from Zappos.
(18:37) - What makes a great organisation have a strong identity.
(23:30) - These are the unique traits of the top entrepreneurs.
(27:41) - How do good companies measure their CX?
(31:15) - How does AI enhance a CX-led company?
(34:15) - Will AI change the definition of good customer experience?
(38:36) - How does a geat company collaborate with their customers?
Follow Joseph:
LinkedIn - linkedin.com/in/josephmichelli/
Podcast - drjosephm.podbean.com/
Website - josephmichelli.com/
X - x.com/josephmichelli?prefetchTimestamp=1738056053936&mx=2
Follow & Subscribe to the UltraGrowth Podcast:
Apple – https://podcasts.apple.com/us/podcast/ultragrowth-podcast-formerly-ultrahabits/id1551339373
Spotify – https://open.spotify.com/show/0eWBOT8L1ShaRy5aoPxOHp?si=26c423103846407e
Facebook – facebook.com/UltraGrowthPodcast
Instagram – instagram.com/ultragrowthpodcast/
LinkedIn – linkedin.com/in/rj-singh-801a0436/
Strava – strava.com/athletes/32692468
YouTube – youtube.com/@ultragrowthpodcast
Website – ugventures.co
Review the podcast - https://ratethispodcast.com/ultragrowthpodcast
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