Pastry Arts Podcast

René Bollier is the President and Executive Chef of André's Confiserie Suisse. Grandson of founders André and Elsbeth Bollier, Bollier began his training at age 11 under his family's guidance. After attending the University of Kansas, René continued his culinary education training at some of the top chocolate and pastry shops in Switzerland. He and his wife Nancy returned to Kansas City in 2002 to lead the family business into the third generation. The Bollier family remains focused on continuing the André's tradition, producing only the highest quality gourmet chocolates, pastries, tortes and baked goods using time-honored production methods. Nothing inspires René more than simply being in the kitchen, perfecting classic recipes and creating new ones for the community that has made André's a tradition since 1955. 
Website: AndresChocolates.com
Instagram: @andresswiss
In this episode we discuss:
How Rene's grandparents opened a Swiss chocolate shop in Kansas City in 1955
How they introduced mid-Westerners to hand-crafted Swiss chocolates
Back to the homeland: Rene's training in Switzerland
What makes Swiss chocolates unique
Hot items: Engadiner nusstortes, chocolate-covered almonds and lackerli cookies
Rene's best kitchen tip and advice for budding entrepreneurs
And much more!

Jimmy MacMillan is the founder of Successful Bakery, a systems-driven consulting practice for established bakery owners in the $500K to $5M+ range. His signature engagement, the 90-Day Bakery Systems Reset, helps owners fix operational chaos, increase profit, and reduce owner dependency. With a background that includes a luxury hotel pastry career at Four Seasons and The Peninsula, international training in France, Switzerland, and Barcelona, and recognition from the James Beard Foundation, Jimmy brings both operator credibility and consultant authority. He works with bakeries, pastry shops, and bakery cafes across the U.S., building businesses that run without the owner standing in the middle of every decision. 
Website: Successfulbakery.com
Instagram: @chefjimmymacmillan
In this episode, we discuss:
How Jimmy pivoted from a career in music to the pastry industry
How a lucky encounter landed him a job at The Four Seasons
How he honed his craft in restaurants in France, Switzerland and Spain
Why he decided to focus on consulting for bakeries
Jimmy's 90-Day Virtual Bakery Systems Makeover
What it takes to run a successful bakery, and common reasons why most fail
How to avoid staff burnout
And much more!

Melissa Weller is an acclaimed baker, pastry chef, and cookbook author with over two decades of experience. Before pursuing her passion for baking, she worked as an engineer, but at 30, she pivoted careers by enrolling at the French Culinary Institute (now the Institute for Culinary Education). Since then, Melissa has built an impressive career in some of the country's most esteemed kitchens, including Babbo, Sullivan Street Bakery, Per Se, Bouchon Bakery, and Roberta's. She was the founding baker at Sadelle's and later served as the head baker at Walnut Street Café in Philadelphia and a chef-partner at High Street on Hudson, where she further cemented her reputation as a leader in the industry. Her expertise and dedication earned her a James Beard Award nomination for Outstanding Baker in 2016, and in November 2020, she published her first cookbook, A Good Bake (Knopf), sharing her deep knowledge and passion for the craft. In 2024, Melissa partnered with 55 Hospitality to spearhead the opening of Bub's Bakery (opened September 2025), an innovative allergen-free concept, expanding her influence in the baking world while championing inclusivity in pastry. Melissa's career spans New York City, Philadelphia, and the Eastern Shore of Maryland, where she continues to explore the art and science of baking. Driven by a love of learning and sharing knowledge, she remains a respected voice in the culinary world.
Instagram: @melissafunkweller or @bubsbakerynyc
Websites: Melissabakesbread.com or bubsbakery.com
In this episode we discuss:
•  What prompted Melissa to pivot from a career in chemical engineering to professional baking
•  What she learned from mentors at Babbo, Sullivan Street Bakery and Per Se, among others
•  Juggling her role as a mother with baking at Roberta's in Brooklyn
•  Becoming an entrepreneur – opening a bagel stand at the market
•  Opening Sadelle's – where Melissa brought her pastries to a new level
•  Becoming an author: writing A Good Bake and Very Good Bread
•  Opening Bub's Bakery, an allergen-free bakery
•  And much more!

Chefs Alen Ramos and Carolyn Nugent have been mentored by some of the world's most renowned chefs. The two, who are now married, met while working for Joël Robuchon, who was awarded the title "Chef of the Century" in 1989. The two decided to pack their bags and learn from the greats of Europe.
They've worked in restaurants in France, Switzerland and Spain, and were selected to work in El Bulli and The Fat Duck, judged to be the number one and number two restaurants in the world during their tenure. They strengthened their gastronomic foundation through invaluable classical French training at Pierre Hermé in Paris.
"We have been the recipients of priceless training by some of the best chefs of our time," said Nugent. "We are expressing that knowledge at Poulette Bakeshop, offering delicious food, made with care by a team of passionate people, led by experienced chefs."
After returning to the United States from Europe, the pair spearheaded the bread and pastry programs at L2o in Chicago, under the mentorship of Laurent Gras, which was subsequently awarded three Michelin stars. The two then built the French Patisserie program at Bottega Louie in Los Angeles and went on to assist Thomas Keller with Bouchon Bakery in Beverly Hills. Next, Ramos & Nugent were part of the team that facilitated Quince in San Francisco going from a two Michelin star rating to three stars. The couple's reputation earned them a Research & Development position at the iconic Tartine Bakery in San Francisco where they pushed fresh milled flours and heritage grains to the forefront of artisanal baking. Finally, working under Chefs Jacquy Pfeiffer & Sebastien Canonne as a chef-instructor at The French Pastry School, the nation's top educational facility for baking & pastry education, finalized a love of education and classical French pastry. In 2020, Nugent was honored to have been selected and cast as Chef Assistant to world renowned Chef & Chocolatier, Amaury Guichon, for his debut television show, School of Chocolate, now streaming internationally on Netflix.
In 2024, Carolyn & Alen were honored to be nationally recognized as Semifinalists for The James Beard Awards in the category of Best Pastry Chef and Baker.
"Our many years of education allowed us the opportunity to create Michelin star style pastry and confections in a large-scale environment," said Ramos. "The techniques we use at Poulette Bakeshop have been a specialty of the French patisserie for hundreds of years and are difficult to master. We can't wait to bring European and American style pastries, treats, loaves of bread and tasty food made from locally sourced ingredients to Parker."
"We believe in the tradition of our craft," said Nugent. "Alen and I have driven the concepts of other great chefs throughout our careers, but feel that now is our time to make our dream a reality."
Their artisanal pastries and baked goods can be found at Poulette Bakeshop in Parker, Colorado, every Wednesday to Saturday from 8am-3pm. www.poulettebakeshop.com
In this episode, we discuss:
How Alen and Carolyn met while working at Robuchon in Las Vegas
Soaking up the creative juices at El Bulli in Spain
Working hard and learning lots at The Fat Duck
On the opening team at L2O in Chicago
Being part of the magic at Tartine in San Francisco
Opening a pop-up in Parker, CO during COVID
The birth of Poulette Bakeshop
And much more!
Episode Sponsored by 

Valrhona, a certified B Corporation, has been crafting exceptional chocolate in the village of Tain L'Hermitage, France, since 1922. Founded by Pastry Chef Albéric Guironnet as the chocolate of chefs, Valrhona is known for its dedication to creating unique, artisan-quality chocolate with complex and balanced flavors. This commitment to excellence reflects the rich gastronomic traditions of the Rhone Valley, ensuring that every bite of Valrhona chocolate offers a consistent and unparalleled tasting experience. Visit valrhona.us for more information.

Born and raised in northeast Ohio, Matthew Ratliff earned an Associate Degree in Baking and Pastry at the prestigious Culinary Institute of America in Hyde Park, N.Y. Chef Ratliff stayed on at the CIA for a one-year fellowship as a Teaching Assistant. He completed his internship at the Ritz-Carlton in Laguna Beach, California, which included working in their five-star, five-diamond restaurant, as well as all other areas of the resort. After his time in sunny California, he returned to the East Coast to become the Assistant Pastry Chef at Little Palm Island Resort & Spa on Little Torch Key, Florida accessible only by boat or seaplane. His next stop would be at Desserts International in Exton, Pennsylvania, where he worked under CMPC (Certified Master Pastry Chef) and owner Gunther Heiland. Desserts International is a wholesale bakery specializing in European style wedding cakes and extravagant desserts that are supplied to top restaurants, casinos, and hotels nationwide.
 
Chef Ratliff also made his mark at The Inn at Perry Cabin, in St. Michaels, Maryland, a five-star hotel and resort. There he provided custom wedding cakes and creative desserts at the award-winning Sherwood's Landing Restaurant. In October 2007, Chef Ratliff began working at The Everglades Club under CMPC Chris Northmore. Matthew took over as the Pastry Chef at the end of 2019, and currently still works at the club as the Executive Pastry Chef.
 
Throughout his career, Chef Ratliff has worked with three CMPC's in the United States: Gunther Heiland, Chris Northmore, Frank Volkomer. In addition, he has worked with Stéphane Glacier, MOF (Meilleur Ouvrier de France Pâtissier). Matthew has also been a contributor to Pastry Arts Magazine, and the Pastry Arts Summit.
 
Chef Ratliff has earned several high ranked pastry certifications: WCMPC (World Certified Master Pastry Chef), CMB (Certified Master Baker) and CEPC (Certified Executive Pastry Chef). In 2006, Matthew started competing in nationally ranked pastry competitions, winning several, including FoodNetwork's Sugar Impossible Challenge and the Flying Sugar Challenge.
 
In this episode, we discuss: 
How a fun job at a diner inspired his career in the culinary industry         
Studying pastry at the Culinary Institute of America in Hyde Park
Externship at the Ritz-Carlton Laguna Beach and a job at Little Palm Island Resort in FL
Matt's big challenge: working for and learning from Gunther Heiland at Desserts International
What it was like to compete in three FoodNetwork competitions
A typical day for Matt at The Everglades Club
Matt's top kitchen tips and advice for aspiring pastry chefs
And much more!