The New Rules of Leadership in 2026 (and What You Must Stop Tolerating)
In this episode of the HR Leaders Podcast, we sit down with Frederic Patitucci, Chief People & Culture Officer at Philip Morris International, reveals the inside story of PMI’s decade-long transformation, from a traditional tobacco company to a science-driven, smoke-free business.Frédéric explains how PMI rebuilt its business model, operating model, and culture while navigating one of the most ambitious shifts in corporate history. He shares how the company co-created its cultural framework, PMI DNA, with more than 350 employees across backgrounds, levels, and regions, ensuring it wasn’t a top-down exercise but a true grassroots movement.From redefining values like We Care, Better Together, and Game Changers, to enforcing “license to operate” behavioral expectations, Frédéric shows how culture became PMI’s ultimate accelerator for radical change, responsible AI adoption, and leadership accountability.🎓 In this episode, Frédéric discusses:Why defining undesirable behaviors was essentialThe creation of PMI DNA, co-built with 350+ employeesThe “license to operate” and how culture drives accountabilityHow PMI uses culture as a first line of defense for responsible AI scalingHow PMI redesigned its culture during a massive business transformation🙏 Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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How to Build a Responsible AI Ecosystem
In this episode of the HR Leaders Podcast, we sit down with Michiel van Duin, Chief People Technology, Data and Insights Officer at Novartis to discuss how the company is building a human-centered AI ecosystem that connects people, data, and technology.Michiel explains how Novartis brings together HR, IT, and corporate strategy to align AI innovation with the company’s long-term workforce and business goals. He shares how the team built an AI governance framework and a dedicated AI and innovation function inside HR, ensuring responsible use of AI while maintaining trust and transparency.From defining when AI should step in and when a “human-in-the-loop” is essential, to upskilling employees and creating the first “Ask Novartis” AI assistant, Michiel shows how Novartis is making AI practical, ethical, and human.🎓 In this episode, Michiel discusses:Deciding where AI ends and the human beginsDeveloping “Ask Novartis,” the company’s HR AI assistantUpskilling HR with AI-first capabilities and new hybrid rolesBuilding AI governance and responsible-use frameworks at NovartisPartnering across HR, IT, and strategy to align AI with business goals🙏 Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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The Blueprint for a Skills-Based Organization (SAP’s Model)
In this episode of the HR Leaders Podcast, we sit down with Gina Vargiu-Breuer, Chief People Officer and Labor Director at SAP, to explore how SAP is transforming into a truly skills-led, AI-powered organization. Gina shares how the company is reimagining its HR operating model by combining AI innovation with deep cultural roots, creating what she calls “human–AI power couples.”She discusses how SAP’s transition from role-based to skills-based talent management is changing everything, from recruiting and learning to performance and mobility. Gina reveals how SAP defined a company-wide skills taxonomy of 800+ evolving capabilities, built adaptive learning journeys, and encourages employees to invest 15% of their time in continuous learning.With her authentic energy, Gina explains how culture, curiosity, and speed are fueling SAP’s AI-first strategy, and why the future of HR depends on embracing technology without losing humanity.🎓 In this episode, Gina discusses:Building a human–AI partnership to power transformationEmbedding AI across recruiting, performance, and mobilityEncouraging employees to spend 15% of their time on learningThe company’s 800+ skill taxonomy and adaptive learning modelHow SAP is moving from role-based to skills-based talent management🙏 Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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Why 90% of AI Projects Fail (and How to Fix It)
In this episode of the HR Leaders Podcast, we sit down with Eric Mosley, Founder, CEO, and Board Member at Workhuman to discuss how AI and recognition are reshaping the workplace. Eric reveals how companies can unlock hidden talent and reduce bias by combining AI with the human data hidden inside recognition moments.He explains why 80–90% of AI projects fail, not because of the technology, but because companies lack meaningful data to train their systems. Recognition, he says, provides a treasure trove of insight into real performance, collaboration, and potential.From the emotional power of gratitude to the measurable ROI of recognition, Eric paints a vision of the future where AI doesn’t replace humanity, it amplifies it.🎓 In this episode, Eric discusses:How recognition data fuels smarter, fairer AIWhy 80–90% of AI projects fail, and how to fix itThe emotional and financial ROI of gratitude at workHow AI can help uncover hidden talent and reduce biasReal examples of recognition improving retention and engagement🙏 Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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How Microsoft Balances AI and Humanity in HR
In this episode of the HR Leaders Podcast, we sit down with Amy Coleman, Executive Vice President and Chief People Officer at Microsoft, to explore what it means to lead with humanity in the age of AI. After 25 years at Microsoft, Amy shares how HR’s role is transforming, from managing processes to designing experiences that balance innovation and empathy.She discusses how Microsoft is navigating AI’s impact on work, emphasizing trust, transparency, and inclusion as essential foundations. Amy explains why leaders must reframe AI as a tool for creativity and connection, not control - and how building psychological safety unlocks innovation across generations and geographies.From vulnerability and gratitude to rethinking leadership in uncertainty, Amy’s perspective is a masterclass in staying human in a tech-driven world.🎓 In this episode, Amy discusses:Why gratitude and curiosity fuel innovationHow to balance high performance with empathyCreating psychological safety across global teamsHow AI is reshaping HR and leadership at MicrosoftWhy vulnerability builds deeper trust and motivation🙏 Thanks you to our series partner - WorkhumanDiscover how to Build Human-Centred Workplaces which Thrive! → https://www.workhuman.com/resources/reports-guides/the-human-centred-workplace-building-organisational-cultures-that-thrive-emea/See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
Join host Chris Rainey on the HR Leaders Podcast, where he sits down with top Chief People Officers, CHROs, and leading HR experts to uncover the strategies, trends, and insights shaping the future of human resources. Each episode dives into best practices in people management, leadership challenges, and transformative HR innovations that impact both business success and society at large. Whether you're an HR professional or simply passionate about modern workplace strategies, this podcast delivers expert advice, real-world experiences, and the latest trends in HR, making it your go-to resource for all things human resources.
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