What's Next with Aki Anastasiou

Estate planning remains a major blind spot for South Africans, with many families financially unprepared for what happens after a loved one dies.

Deenisha Nadesan, Managing Director of Fiduciary Services at Capital Legacy, unpacks the company’s Estate Readiness Index and what it reveals about South Africans’ preparedness for death and deceased estate administration.

She explains why funeral cover alone is not enough. While many respondents had funeral policies, far fewer had a valid will or sufficient liquidity to deal with the financial and legal consequences of death. The discussion covers financial hardship after losing an income earner, estate administration timelines, cash-flow pressures, and why families often underestimate how long winding up an estate can take.

Nadesan also explains when South Africans should update their wills and estate plans, including after marriage, having children, buying property, or starting a business. She shares practical steps for reducing uncertainty and protecting the people you leave behind.

0:00 Intro
0:40 What is estate readiness?
2:00 How prepared are South Africans?
3:31 The biggest findings
7:01 Where families feel the pressure
9:15 Why estates take so long
12:12 When to review your will
13:32 How to prepare your estate

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#EstatePlanning #Wills #FinancialPlanning

Agentic AI banking could transform how South Africans make payments, manage money, detect fraud, and receive personalised financial guidance.

Hylton Kallner, CEO of Discovery Bank, explains how the bank is moving beyond conversational AI towards intelligent agents that can understand goals and complete tasks. He discusses agentic payments, where customers can upload an invoice and have the system prepare the transaction for approval, rather than manually adding beneficiaries and entering banking details.

The conversation explores how behavioural data can help Discovery Bank anticipate customer needs, optimise savings, manage monthly bills, and connect financial decisions with health, insurance, and lifestyle information. Kallner also explains how customers remain in control through predefined guardrails and final approvals.

Cybersecurity is another major focus, with AI monitoring accounts around the clock for unusual transactions, suspicious beneficiaries, investment scams, and social engineering attacks. Kallner also considers how personalised AI could democratise financial advice and improve financial resilience across South Africa.

0:00 Intro
3:01 Trust and AI-powered banking
6:03 AI that talks versus AI that acts
8:07 Agentic payments
13:00 The future of autonomous banking
18:13 Connecting banking, health, and insurance
33:33 AI-powered fraud protection

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#AgenticAI #BankingSecurity #DiscoveryBank

AI in education can personalise learning without replacing teachers, helping students overcome knowledge gaps and learn at a pace that suits them.

Ryan Swartzberg, Co-Founder and Chief Executive Officer of CambriLearn, explains how the online school uses technology and learner data to build personalised education pathways for students across more than 100 countries.

He discusses why children who fall behind are often incorrectly labelled as weak in a subject when the real issue may be a specific misconception that has never been identified. CambriLearn tracks performance, engagement, behaviour, and learning patterns to give teachers deeper insight into where students need support.

Swartzberg also explains CambriLearn’s approach to AI, where technology is used to reduce teacher administration, understand individual learners, and expand what students can achieve rather than replace educators. The conversation also covers flexible schooling, socialisation, and how online education can give learners more time to explore their interests and future careers.

0:00 Intro
1:05 How CambriLearn personalises education
2:31 Why students fall behind
5:20 AI and the future of teaching
9:05 Using data to understand learners
12:55 Giving students more flexibility
15:35 Online schooling and socialisation
21:00 The future of CambriLearn

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#OnlineEducation #ArtificialIntelligence #PersonalisedLearning

AI-powered software development is rapidly changing how South African businesses build technology, automate processes, and compete globally.

Deon Koegelenberg, Chief Executive Officer of Agile Bridge, explains how artificial intelligence is accelerating software delivery and helping organisations unlock more value from their technology investments. He compares the current AI shift with earlier technology waves such as broadband, cloud computing, and the rise of always-on connectivity.

The conversation explores why businesses should prepare for a future where AI becomes an assumed part of everyday work rather than a separate tool. Koegelenberg discusses agentic AI, automation, enterprise software development, and how companies can use AI to accelerate projects that previously took years to complete.

He also explains why employees must continuously develop their AI skills and why South Africa’s strong software engineering talent creates opportunities to serve global markets. Looking ahead, Koegelenberg expects virtually every organisation to become AI-enabled, even if technology is not its core business.

0:00 Intro
0:49 What Agile Bridge does
2:27 How businesses are adapting to AI
4:29 How AI gives businesses more time
8:00 Using AI to accelerate software development
13:20 Agentic AI and the next technology wave
15:09 Preparing employees for an AI-driven workplace

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#ArtificialIntelligence #SoftwareDevelopment #DigitalTransformation

In this episode of What’s Next, presented by SGS, Aki Anastasiou is joined by Johan Eksteen, Business Manager for Connectivity & Products for Sub-Saharan Africa at SGS South Africa. They unpack the rapidly evolving regulatory landscape for imported and locally distributed products, and why compliance is becoming more complex as technologies converge and global trade expands. Eksteen explains how stricter requirements, increased documentation, and faster product cycles are forcing businesses to rethink how they approach testing, certification, and market access.

The conversation also explores how AI and digital platforms are transforming compliance, making it faster, more transparent, and easier to manage across multiple markets. From cybersecurity risks in connected products to the future of digital trade in Africa, Eksteen highlights how businesses can stay competitive by embracing digital assurance, automation, and smarter compliance strategies.