472 episodes
- Enterprise AI is moving beyond experimentation, but businesses still need to prove where it delivers measurable value without creating new risks.
Rajesh Ganesan, CEO of ManageEngine, a division of Zoho Corporation, explains where AI is delivering practical value in enterprise IT and why many organisations are still taking a cautious approach.
Ganesan discusses AI-assisted software development, cybersecurity, and the shift from copilots to agentic AI that can execute IT tasks. He explains how ManageEngine’s Zia agents can analyse security data, prioritise threats, resolve support issues, and escalate decisions that still require human judgement.
The conversation also explores AI governance, data privacy, infrastructure readiness, and why companies should understand where their data flows before adopting third-party models. Ganesan argues that businesses need clean data, integrated IT systems, and flexible infrastructure before AI can scale effectively. He also considers how IT architectures could increasingly be designed around AI agents first.
0:00 Intro
1:25 Where enterprise AI delivers value
4:28 Practical AI use cases for IT teams
8:51 From AI assistants to AI agents
13:09 What CIOs should automate
17:24 AI governance and data privacy
24:41 How AI will change IT teams
ManageEngine Website Link: https://www.manageengine.com/
Social Handles:
ManageEngine Linkedin: https://www.linkedin.com/company/manageengine/
ManageEngine Instagram: https://www.instagram.com/manageengine/
ManageEngine Facebook: https://www.facebook.com/ManageEngine/
ManageEngine Twitter: https://twitter.com/manageengine
#ArtificialIntelligence #EnterpriseIT #Cybersecurity - Second-hand retail is becoming more digital in South Africa, and Cash Converters is using technology to turn that shift into a major growth opportunity.
Jason Carlisle-Kitz, Group Chief Executive Officer of Cash Converters Southern Africa, explains how the company is modernising its 32-year-old business while preserving the trust built through its physical store network.
He discusses the growth of pre-owned retail, why affordability and sustainability are changing consumer behaviour, and how e-commerce is expanding every franchise’s reach nationwide. Carlisle-Kitz also explains the technology used to test second-hand electronics, analyse customer and pricing data, and support lending decisions.
The conversation explores Cash Converters’ growing use of AI, its franchise expansion strategy, and why Carlisle-Kitz increasingly sees the company as a fintech operating within the second-hand economy.
0:00 Intro
5:38 The future of Cash Converters
6:51 Why second-hand retail is growing
10:08 Unlocking value from unused tech
13:28 Growing the franchise network
16:26 Cash Converters' technology stack
25:33 The e-commerce opportunity
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#Fintech #SecondHandRetail #CashConverters - AI financial advice is becoming easier to access, but trusting a chatbot with major money decisions can introduce serious risks.
Ajen Mothee, Head of Innovation at Old Mutual Personal Finance, explains why more South Africans are turning to AI for financial guidance and where the technology can genuinely add value.
Mothee discusses how AI can help users learn financial terminology, build basic budgets, explore future scenarios, and prepare better questions for advisers. However, he warns that AI can deliver incomplete answers with convincing confidence, particularly around tax, estate planning, marital regimes, and major life decisions where personal context matters.
The conversation also explores Old Mutual’s approach to AI, including financial education, simulation, automation, and tools designed to augment human advisers rather than replace them. Mothee explains why experience, wisdom, regulation, privacy, and human oversight remain essential when financial decisions carry real consequences.
0:00 Intro
0:57 Why people use AI for financial advice
3:07 South Africa’s financial guidance gap
4:47 Where AI advice becomes risky
7:24 What AI cannot replace
13:16 Old Mutual’s approach to AI
22:48 How to use AI safely for money decisions
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#ArtificialIntelligence #PersonalFinance #FinancialAdvice What's Next - Jolandé Duvenage on how South Africans are changing their money habits
2026/10/07 | 38 mins.Financial pressure is changing how South Africans save, spend, buy homes, and build additional income streams — but it has not killed their ambition.
Jolandé Duvenage, Value Ecosystems and CX CEO at FNB, shares what a decade of customer behaviour on FNB nav» reveals about how people are adapting to rising living costs and greater financial uncertainty.
She explains why customers increasingly want guidance rather than simply banking products, and how progress is shifting towards smaller, more deliberate financial decisions. The discussion covers savings goals, home ownership, side hustles, financial resilience, and how younger South Africans are navigating work and money differently.
Duvenage also explains how nav» is evolving to connect money management, property, entrepreneurship, sustainability, and other life decisions. Looking ahead, she believes AI should reduce complexity and help customers make their own better-informed decisions rather than make those decisions for them.
0:00 Intro
2:03 How FNB nav» has evolved
5:13 Are South Africans coping financially?
9:03 How money habits have changed
13:12 Are people still planning for the future?
18:44 The future of home ownership
22:05 How young South Africans approach money
25:42 Side hustles and multiple income streams
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#PersonalFinance #DigitalBanking #FNB- AI infrastructure is set to reshape South Africa’s cloud and data centre market as demand grows for more compute power, GPU capacity, and efficient hosting.
Lee Lennox, Product Manager for Xneelo's Cloud and Self-Managed Hosting portfolio, explains how the company is expanding its data centre infrastructure while preparing for the next generation of cloud and AI workloads.
Lennox discusses the global hardware crunch, which has pushed some component costs sharply higher and extended server delivery times from weeks to several months. He also explains why customers are becoming more deliberate about workload placement, combining cloud, dedicated servers, and colocation to balance flexibility, cost, performance, privacy, and data sovereignty.
The conversation explores growing demand for local GPU compute, Xneelo's upcoming dedicated GPU servers, and how agentic AI could fundamentally change data centre workloads. Lennox expects always-on AI agents to increase demand for compute, storage, networking, power, and potentially liquid cooling.
0:00 Intro
1:15 Xneelo's new data centre
5:13 The global hardware crunch
7:14 Changing cloud and hosting trends
10:09 How AI is changing infrastructure demand
14:13 The future of data centres
18:34 What's next for Xneelo
21:34 Dedicated GPU servers
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#CloudComputing #ArtificialIntelligence #DataCentres
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About What's Next with Aki Anastasiou
What’s Next with Aki Anastasiou is South Africa’s most popular technology show. The who’s who of South Africa’s technology and business world are interviewed on the show.
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