What's Next with Aki Anastasiou

South African software company Globetom quietly powers millions of MTN customer interactions while building technology for the emerging AI economy.

Philip Stander, Group CEO at Globetom, explains how the company grew from a telecoms-focused systems integrator into a technology business serving customers across telecommunications, aviation, data analytics, and artificial intelligence.

Stander reveals how Globetom processes roughly 125–150 million customer interactions and more than a billion systems integration events on MTN’s network each day. He also explains the company’s integration-platform-as-a-service technology and why standardised APIs are becoming increasingly important as enterprises move away from monolithic software systems.

The conversation explores Globetom’s expansion into global aviation through cloud-based analytics and AI, as well as its strategy to become an AI-centric organisation. Rather than competing directly with major AI hyperscalers, Globetom is focusing on integrating models, enterprise data, and applications to create usable intelligence for customers.

0:00 Intro
0:40 The story behind Globetom
2:54 Powering MTN behind the scenes
5:03 Globetom’s telecoms advantage
7:17 Expanding into global aviation
9:25 Where consumers encounter its technology
12:44 Globetom’s AI strategy
17:57 Building South African engineering talent

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#ArtificialIntelligence #MTN #SouthAfricanTech

Pi by MTN is bringing subscription-style connectivity to South Africans with flexible mobile and home plans managed entirely through a digital platform.

Ernst Fonternel, Chief Consumer Officer at MTN South Africa, explains how Pi by MTN was designed around simplicity, transparency, and self-service. Customers can sign up digitally, activate an eSIM, change plans from month to month, purchase additional data or voice bundles, and manage multiple lines from a single account.

The discussion covers Pi by MTN’s approach to value, including multi-line discounts, 12-month data rollover, data sharing, and flexible subscription management. Fonternel also explains how mobile and home connectivity are being brought together, with fixed wireless access already available and fibre and AirFibre planned for the platform.

Looking ahead, Pi by MTN aims to become a broader digital lifestyle platform, bringing additional subscriptions into one place while introducing AI-powered customer support and recommendations.

0:00 Intro
0:25 What is Pi by MTN?
1:38 Simplifying mobile connectivity
4:47 Digital onboarding and eSIM
8:05 Early customer response
11:41 Value, discounts, and data rollover
13:53 Home connectivity
18:34 What’s next for Pi by MTN

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#PiByMTN #MTNSouthAfrica #MobileConnectivity

Estate planning remains a major blind spot for South Africans, with many families financially unprepared for what happens after a loved one dies.

Deenisha Nadesan, Managing Director of Fiduciary Services at Capital Legacy, unpacks the company’s Estate Readiness Index and what it reveals about South Africans’ preparedness for death and deceased estate administration.

She explains why funeral cover alone is not enough. While many respondents had funeral policies, far fewer had a valid will or sufficient liquidity to deal with the financial and legal consequences of death. The discussion covers financial hardship after losing an income earner, estate administration timelines, cash-flow pressures, and why families often underestimate how long winding up an estate can take.

Nadesan also explains when South Africans should update their wills and estate plans, including after marriage, having children, buying property, or starting a business. She shares practical steps for reducing uncertainty and protecting the people you leave behind.

0:00 Intro
0:40 What is estate readiness?
2:00 How prepared are South Africans?
3:31 The biggest findings
7:01 Where families feel the pressure
9:15 Why estates take so long
12:12 When to review your will
13:32 How to prepare your estate

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#EstatePlanning #Wills #FinancialPlanning

Agentic AI banking could transform how South Africans make payments, manage money, detect fraud, and receive personalised financial guidance.

Hylton Kallner, CEO of Discovery Bank, explains how the bank is moving beyond conversational AI towards intelligent agents that can understand goals and complete tasks. He discusses agentic payments, where customers can upload an invoice and have the system prepare the transaction for approval, rather than manually adding beneficiaries and entering banking details.

The conversation explores how behavioural data can help Discovery Bank anticipate customer needs, optimise savings, manage monthly bills, and connect financial decisions with health, insurance, and lifestyle information. Kallner also explains how customers remain in control through predefined guardrails and final approvals.

Cybersecurity is another major focus, with AI monitoring accounts around the clock for unusual transactions, suspicious beneficiaries, investment scams, and social engineering attacks. Kallner also considers how personalised AI could democratise financial advice and improve financial resilience across South Africa.

0:00 Intro
3:01 Trust and AI-powered banking
6:03 AI that talks versus AI that acts
8:07 Agentic payments
13:00 The future of autonomous banking
18:13 Connecting banking, health, and insurance
33:33 AI-powered fraud protection

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#AgenticAI #BankingSecurity #DiscoveryBank

AI in education can personalise learning without replacing teachers, helping students overcome knowledge gaps and learn at a pace that suits them.

Ryan Swartzberg, Co-Founder and Chief Executive Officer of CambriLearn, explains how the online school uses technology and learner data to build personalised education pathways for students across more than 100 countries.

He discusses why children who fall behind are often incorrectly labelled as weak in a subject when the real issue may be a specific misconception that has never been identified. CambriLearn tracks performance, engagement, behaviour, and learning patterns to give teachers deeper insight into where students need support.

Swartzberg also explains CambriLearn’s approach to AI, where technology is used to reduce teacher administration, understand individual learners, and expand what students can achieve rather than replace educators. The conversation also covers flexible schooling, socialisation, and how online education can give learners more time to explore their interests and future careers.

0:00 Intro
1:05 How CambriLearn personalises education
2:31 Why students fall behind
5:20 AI and the future of teaching
9:05 Using data to understand learners
12:55 Giving students more flexibility
15:35 Online schooling and socialisation
21:00 The future of CambriLearn

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#OnlineEducation #ArtificialIntelligence #PersonalisedLearning