472 episodes
- AI financial advice is becoming easier to access, but trusting a chatbot with major money decisions can introduce serious risks.
Ajen Mothee, Head of Innovation at Old Mutual Personal Finance, explains why more South Africans are turning to AI for financial guidance and where the technology can genuinely add value.
Mothee discusses how AI can help users learn financial terminology, build basic budgets, explore future scenarios, and prepare better questions for advisers. However, he warns that AI can deliver incomplete answers with convincing confidence, particularly around tax, estate planning, marital regimes, and major life decisions where personal context matters.
The conversation also explores Old Mutual’s approach to AI, including financial education, simulation, automation, and tools designed to augment human advisers rather than replace them. Mothee explains why experience, wisdom, regulation, privacy, and human oversight remain essential when financial decisions carry real consequences.
0:00 Intro
0:57 Why people use AI for financial advice
3:07 South Africa’s financial guidance gap
4:47 Where AI advice becomes risky
7:24 What AI cannot replace
13:16 Old Mutual’s approach to AI
22:48 How to use AI safely for money decisions
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#ArtificialIntelligence #PersonalFinance #FinancialAdvice What's Next - Jolandé Duvenage on how South Africans are changing their money habits
2026/10/07 | 38 mins.Financial pressure is changing how South Africans save, spend, buy homes, and build additional income streams — but it has not killed their ambition.
Jolandé Duvenage, Value Ecosystems and CX CEO at FNB, shares what a decade of customer behaviour on FNB nav» reveals about how people are adapting to rising living costs and greater financial uncertainty.
She explains why customers increasingly want guidance rather than simply banking products, and how progress is shifting towards smaller, more deliberate financial decisions. The discussion covers savings goals, home ownership, side hustles, financial resilience, and how younger South Africans are navigating work and money differently.
Duvenage also explains how nav» is evolving to connect money management, property, entrepreneurship, sustainability, and other life decisions. Looking ahead, she believes AI should reduce complexity and help customers make their own better-informed decisions rather than make those decisions for them.
0:00 Intro
2:03 How FNB nav» has evolved
5:13 Are South Africans coping financially?
9:03 How money habits have changed
13:12 Are people still planning for the future?
18:44 The future of home ownership
22:05 How young South Africans approach money
25:42 Side hustles and multiple income streams
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#PersonalFinance #DigitalBanking #FNB- AI infrastructure is set to reshape South Africa’s cloud and data centre market as demand grows for more compute power, GPU capacity, and efficient hosting.
Lee Lennox, Product Manager for Xneelo's Cloud and Self-Managed Hosting portfolio, explains how the company is expanding its data centre infrastructure while preparing for the next generation of cloud and AI workloads.
Lennox discusses the global hardware crunch, which has pushed some component costs sharply higher and extended server delivery times from weeks to several months. He also explains why customers are becoming more deliberate about workload placement, combining cloud, dedicated servers, and colocation to balance flexibility, cost, performance, privacy, and data sovereignty.
The conversation explores growing demand for local GPU compute, Xneelo's upcoming dedicated GPU servers, and how agentic AI could fundamentally change data centre workloads. Lennox expects always-on AI agents to increase demand for compute, storage, networking, power, and potentially liquid cooling.
0:00 Intro
1:15 Xneelo's new data centre
5:13 The global hardware crunch
7:14 Changing cloud and hosting trends
10:09 How AI is changing infrastructure demand
14:13 The future of data centres
18:34 What's next for Xneelo
21:34 Dedicated GPU servers
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#CloudComputing #ArtificialIntelligence #DataCentres - South African cloud services are gaining importance as businesses focus more closely on data sovereignty, cybersecurity, predictable costs, and local support.
Biscay Mulaudzi, Chief Executive Officer at Gole Cloud and Bottomline IT, explains why he built a locally hosted cloud platform designed for South African businesses, SMMEs, and individual consumers.
Mulaudzi discusses how Gole Cloud keeps customer data within South African data centres while offering predictable rand-based pricing and locally supported services. He also explains why smaller businesses need access to secure cloud infrastructure without the large capital investment required to build and maintain their own environments.
Cybersecurity is another major focus. Mulaudzi outlines Gole Cloud's 24/7 security monitoring, information security controls, backup services, and ransomware recovery approach, while stressing the importance of protecting customer data and complying with POPIA.
The conversation also explores Gole Cloud's AI ambitions, including automated cloud migrations and plans to expand local AI infrastructure.
0:00 Intro
3:07 Building a South African cloud platform
7:00 Cloud services for SMMEs
9:01 What makes Gole Cloud different
12:19 Why small businesses need the cloud
16:21 Protecting customer data
20:47 Gole Cloud's AI plans
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#CloudComputing #Cybersecurity #DataSovereignty - AI can deliver real business value, but companies need more than licences and hype to turn the technology into measurable returns.
Gregory MacLennan, CEO of Digicloud Africa, explains how South African businesses can adopt AI practically, using tools such as Gemini in Google Workspace without requiring large specialist teams.
He discusses how Gemini can support everyday work across Gmail, Docs, Sheets, and Slides, including multilingual communication, research, and decision-making. MacLennan also explains why AI should augment employees rather than replace human judgement, particularly when information is being sent externally or important decisions are being made.
The conversation also tackles cybersecurity and data governance. MacLennan warns that employees using unapproved public AI tools can expose sensitive corporate information, making standardisation, education, and responsible AI policies increasingly important.
He also explains why effective change management is essential when rolling AI out across different departments, and why the next phase of AI adoption will depend heavily on how well people learn to use the technology.
0:00 Intro
1:12 Turning AI hype into business value
2:21 Gemini inside Google Workspace
4:13 Breaking down language barriers
6:36 Why humans must stay in the loop
8:39 AI security and data risks
13:01 Using AI for better decisions
15:42 Managing AI adoption
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#ArtificialIntelligence #GoogleWorkspace #DigitalTransformation
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About What's Next with Aki Anastasiou
What’s Next with Aki Anastasiou is South Africa’s most popular technology show. The who’s who of South Africa’s technology and business world are interviewed on the show.
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