What's Next with Aki Anastasiou

In this eye-opening episode of What’s Next, Aki Anastasiou sits down with Prof Danny Myburgh, Associate Professor of Practice of the Workwell Research Unit for Economic, Management Sciences at NWU and a leading digital forensics and cybercrime expert, to unpack the growing threat of cybercrime. From business email compromise and ransomware attacks to large-scale data breaches, Prof Myburgh explains how hackers infiltrate organisations, why South Africa is increasingly targeted, and the staggering scale of global financial losses driven by cybercriminal syndicates.

The conversation goes deeper into the human side of cybercrime—highlighting how simple mistakes, phishing scams, and social engineering open the door for attackers. Prof Myburgh also reveals the dark reality behind global cybercrime networks, including forced labour in scam hubs, and offers practical advice on how businesses and individuals can protect themselves. From AI-driven threats to cryptocurrency laundering, this episode provides a comprehensive look at the risks—and the critical steps needed to stay secure in an increasingly digital world.

Nurse leadership could be one of the most effective ways to improve patient care and strengthen South Africa’s healthcare system.

Prof Siedine Coetzee, DST/NRF Research Chair in Nursing Science at NWU, explains why the environment nurses work in has a direct effect on their wellbeing, job satisfaction, patient safety, and quality of care.

Her research shows that staffing and resources remain major problems across public and private healthcare, but effective nurse leadership can have an even greater influence on outcomes. She discusses high levels of burnout, why nurses leave the profession, and how poor working environments create a cycle that places greater pressure on those who remain.

Coetzee also explains the Nurse Lead initiative, which brings together NWU, the National Department of Health, academics, and frontline nurses to develop stronger nursing leaders. The goal is to give nurses a greater voice in hospitals and healthcare policy while improving the environments in which they work.

0:00 Intro
1:13 What is failing nurses in South Africa?
3:03 Why nurse leadership matters
5:59 Nurse wellbeing and patient safety
8:38 What a good nursing environment looks like
11:47 Turning research into better leadership
15:47 Building the next generation of nurse leaders
18:34 The future of nursing in South Africa

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#Nursing #Healthcare #SouthAfrica

South African software company Globetom quietly powers millions of MTN customer interactions while building technology for the emerging AI economy.

Philip Stander, Group CEO at Globetom, explains how the company grew from a telecoms-focused systems integrator into a technology business serving customers across telecommunications, aviation, data analytics, and artificial intelligence.

Stander reveals how Globetom processes roughly 125–150 million customer interactions and more than a billion systems integration events on MTN’s network each day. He also explains the company’s integration-platform-as-a-service technology and why standardised APIs are becoming increasingly important as enterprises move away from monolithic software systems.

The conversation explores Globetom’s expansion into global aviation through cloud-based analytics and AI, as well as its strategy to become an AI-centric organisation. Rather than competing directly with major AI hyperscalers, Globetom is focusing on integrating models, enterprise data, and applications to create usable intelligence for customers.

0:00 Intro
0:40 The story behind Globetom
2:54 Powering MTN behind the scenes
5:03 Globetom’s telecoms advantage
7:17 Expanding into global aviation
9:25 Where consumers encounter its technology
12:44 Globetom’s AI strategy
17:57 Building South African engineering talent

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#ArtificialIntelligence #MTN #SouthAfricanTech

Pi by MTN is bringing subscription-style connectivity to South Africans with flexible mobile and home plans managed entirely through a digital platform.

Ernst Fonternel, Chief Consumer Officer at MTN South Africa, explains how Pi by MTN was designed around simplicity, transparency, and self-service. Customers can sign up digitally, activate an eSIM, change plans from month to month, purchase additional data or voice bundles, and manage multiple lines from a single account.

The discussion covers Pi by MTN’s approach to value, including multi-line discounts, 12-month data rollover, data sharing, and flexible subscription management. Fonternel also explains how mobile and home connectivity are being brought together, with fixed wireless access already available and fibre and AirFibre planned for the platform.

Looking ahead, Pi by MTN aims to become a broader digital lifestyle platform, bringing additional subscriptions into one place while introducing AI-powered customer support and recommendations.

0:00 Intro
0:25 What is Pi by MTN?
1:38 Simplifying mobile connectivity
4:47 Digital onboarding and eSIM
8:05 Early customer response
11:41 Value, discounts, and data rollover
13:53 Home connectivity
18:34 What’s next for Pi by MTN

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#PiByMTN #MTNSouthAfrica #MobileConnectivity

Estate planning remains a major blind spot for South Africans, with many families financially unprepared for what happens after a loved one dies.

Deenisha Nadesan, Managing Director of Fiduciary Services at Capital Legacy, unpacks the company’s Estate Readiness Index and what it reveals about South Africans’ preparedness for death and deceased estate administration.

She explains why funeral cover alone is not enough. While many respondents had funeral policies, far fewer had a valid will or sufficient liquidity to deal with the financial and legal consequences of death. The discussion covers financial hardship after losing an income earner, estate administration timelines, cash-flow pressures, and why families often underestimate how long winding up an estate can take.

Nadesan also explains when South Africans should update their wills and estate plans, including after marriage, having children, buying property, or starting a business. She shares practical steps for reducing uncertainty and protecting the people you leave behind.

0:00 Intro
0:40 What is estate readiness?
2:00 How prepared are South Africans?
3:31 The biggest findings
7:01 Where families feel the pressure
9:15 Why estates take so long
12:12 When to review your will
13:32 How to prepare your estate

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#EstatePlanning #Wills #FinancialPlanning