What's Next with Aki Anastasiou

AI governance is becoming essential as businesses automate more decisions and connect artificial intelligence to sensitive corporate data.

Nicky Downing, Founder and Chief Executive Officer at Guideline BizTech, explains why organisations must build trust, ethics, and accountability into AI systems from the beginning. She introduces RUBIQ Hub, an AI-first digital trust platform designed to help enterprises adopt AI responsibly, securely, and at scale.

The discussion examines why many AI projects fail when they begin as isolated technology initiatives without sufficient business context. Downing explains the importance of governance, risk management, compliance, clear objectives, and ethical frameworks before automation is introduced.

She also argues that people must remain accountable for AI-supported decisions. The human-in-the-loop model can allow businesses to automate repetitive work while reskilling employees for oversight, communication, and higher-value roles. For South African companies, the episode offers practical guidance on protecting confidential information, avoiding uncontrolled public AI tools, and ensuring that AI agents operate within defined responsibilities.

0:00 Intro
1:02 Nicky Downing’s governance journey
4:19 Building trustworthy enterprise AI
11:49 Why trust matters in AI
17:33 The biggest AI adoption risks
25:21 Keeping humans in the loop
28:32 How the Ethos governance layer works

Follow MyBroadband:
X - https://twitter.com/mybroadband
Facebook - https://www.facebook.com/mybroadband
Instagram - https://www.instagram.com/mybroadband/
Website - https://mybroadband.co.za/news/

#AIGovernance #ResponsibleAI #ArtificialIntelligence

Samsung Galaxy Z Fold 8 devices bring slimmer designs, larger displays, and deeper AI integration to Samsung’s newest foldable smartphone range.

Zahir Cajee, MX Lead of Product and Commercial at Samsung South Africa, explains how the Galaxy Z Fold 8, Fold 8 Ultra, and Flip 8 serve different users. He compares the compact Fold 8’s content-focused design with the Fold 8 Ultra’s productivity, multitasking, camera, and performance capabilities, while the Flip 8 prioritises portability, self-expression, and content creation.

The discussion covers Samsung’s redesigned hinges, lighter builds, brighter displays, improved batteries, and Flex Titanium technology. Cajee also demonstrates how One UI 9 and agentic AI can simplify everyday tasks, including checking calendars, responding to messages, editing photos, and working across multiple apps.

He explains how Samsung Knox protects personal information, how users can control which data AI features access, and why foldable smartphones are moving into the mainstream. The episode concludes with guidance on choosing the right foldable, alongside South African pricing, pre-orders, trade-ins, Samsung Care+, and launch offers.

0:00 Intro
1:04 Why foldable smartphones matter
2:40 Fold 8, Fold 8 Ultra, and Flip 8
8:02 Thinner designs and display improvements
14:25 One UI 9 and AI features
20:40 Samsung Knox and data privacy
25:59 Choosing the right foldable

Follow MyBroadband:
X - https://twitter.com/mybroadband
Facebook - https://www.facebook.com/mybroadband
Instagram - https://www.instagram.com/mybroadband/
Website - https://mybroadband.co.za/news/

#GalaxyZFold8 #SamsungGalaxy #FoldablePhones

Enterprise data protection is becoming critical as South African organisations adopt AI, expand storage, and defend against ransomware.

Mirian Lin, Account Manager at Synology, explains how the company is growing beyond its traditional NAS and SMB base to serve enterprise customers in South Africa. She discusses rising demand across mining, government, manufacturing, media, and education, where secure storage, backup, and data protection are central to digital transformation.

The conversation examines data sovereignty, the balance between on-premises infrastructure and cloud services, and Synology’s goal of helping organisations maintain control over their information. Lin also outlines how secure, accessible, and well-managed data provides the foundation businesses need to adopt AI confidently.

She highlights common backup mistakes and failing to test recovery plans. The discussion also covers immutable backups, ransomware resilience, enterprise storage, and Synology’s partner expansion across Johannesburg, Cape Town, Durban, and other South African markets.

0:00 Intro
0:24 Synology’s growth in South Africa
2:41 Moving from SMB to enterprise
3:27 Expanding the local partner channel
6:12 Data sovereignty and on-premises storage
8:48 Building AI-ready data infrastructure
10:45 Backup mistakes and strategies
13:33 Enterprise storage and cyber resilience

Follow MyBroadband:
X - https://twitter.com/mybroadband
Facebook - https://www.facebook.com/mybroadband
Instagram - https://www.instagram.com/mybroadband/
Website - https://mybroadband.co.za/news/

#DataProtection #CyberSecurity #Synology

South Africa’s two-pot retirement system is transforming how employees engage with retirement savings, digital tools, and financial education.

Michelle Acton, Chief Customer Officer at Old Mutual Corporate, explains how the two-pot system has driven a major increase in direct member engagement across South Africa. She discusses how retirement fund members are using digital channels to check balances, update personal details, submit claims, and better understand their long-term savings.

The conversation explores Old Mutual Corporate’s use of WhatsApp as an accessible financial services channel, with member engagement rising significantly as customers gain faster access to information. Acton also explains the technology, fraud prevention, verification, and customer experience changes required to serve hundreds of thousands of retirement fund members digitally.

She highlights how improved financial literacy, easier access to advice, and reduced friction can encourage South Africans to preserve more of their retirement savings, contribute more consistently, and make better-informed financial decisions.

0:00 Intro
0:31 Two-pot system and digital engagement
2:51 Making retirement savings more personal
4:38 Direct member engagement
6:14 WhatsApp and accessible financial services
9:23 Modernising Old Mutual’s systems
12:18 Financial education and better retirement outcomes

Follow MyBroadband:
X - https://twitter.com/mybroadband
Facebook - https://www.facebook.com/mybroadband
Instagram - https://www.instagram.com/mybroadband/
Website - https://mybroadband.co.za/news/

#TwoPotSystem #RetirementSavings #FinancialServices

AI-powered financial inclusion is helping millions of underserved consumers access credit through alternative data and advanced risk modelling.

Salvador Anglada, Chief Executive Officer at Optasia, explains how the company uses artificial intelligence to provide small, unsecured loans at scale across 38 countries. He discusses how alternative data can create credit profiles for people excluded from traditional banking systems, supporting more than 32 million credit decisions each day.

The conversation covers Optasia’s Johannesburg Stock Exchange listing, why South Africa is central to its African strategy, and the role of major partners including mobile networks and banks. Anglada also explains how technology, distribution partnerships, and local regulatory expertise have supported the company’s rapid growth.

He discusses Optasia’s acquisition of a prepaid electricity credit business, the potential to expand electricity financing across emerging markets, and why AI should be viewed as an opportunity to improve productivity. He also shares leadership lessons on building strong teams, lifelong learning, taking bold opportunities, and remaining patient throughout a career.

0:00 Intro
1:41 How Optasia supports financial inclusion
4:40 Leading a purpose-driven business
6:15 Leadership and building strong teams
8:10 Optasia’s JSE listing
10:40 Partnerships across South Africa and Africa
13:26 Technology, growth, and future opportunities

Follow MyBroadband:
X - https://twitter.com/mybroadband
Facebook - https://www.facebook.com/mybroadband
Instagram - https://www.instagram.com/mybroadband/
Website - https://mybroadband.co.za/news/

#FinancialInclusion #ArtificialIntelligence #Fintech