362 episodes
- The CEO of The Big Biscuit, Chad Offerdahl, shares the brand's journey, growth, and menu innovation. He discusses the concept's focus on Southern comfort food, the success of traditional breakfast items, and the balance between technology and hospitality. The brand's regional expansion and franchisee selection criteria are also highlighted.
Takeaways
Southern comfort food is experiencing a resurgence in the marketplace, with a shift towards traditional and reliable breakfast options.
The Big Biscuit emphasizes cultural fit and shared values when selecting franchisees, focusing on regional growth and operational simplicity.
Menu innovation is driven by guest demand, operational feasibility, and the brand's commitment to traditional breakfast offerings.
Chapters
00:00 Introduction to The Big Biscuit
01:30 The Story Behind The Big Biscuit
04:31 The Resurgence of Traditional Breakfast
06:26 Kansas City as a Hub for Restaurant Brands
09:30 Service Model and Hospitality
11:15 Balancing Technology and Hospitality
14:18 Franchise Expansion and Selection Criteria
21:29 Menu Innovation and Guest Experience - The conversation covers the process of managing used cooking oil in restaurants, the innovative solutions provided by Restaurant Technologies Incorporated (RTI), and the environmental impact of their services. The incoming CEO, Alyssa Partee, discusses the company's closed-loop cooking oil network, its impact on green diesel production, and the importance of proper oil disposal. She also highlights the company's consultative approach to partnerships and the benefits of their automated oil management system.
Takeaways
Closed-loop cooking oil network
Impact on green diesel production
Consultative approach to partnerships
Benefits of automated oil management system
Chapters
00:00 Introduction to RTI and Cooking Oil Management
03:03 Alyssa Partee's Background and Role at RTI
07:27 RTI's Innovative Solutions and Partnerships
16:02 Total Oil Management and Just-in-Time Delivery
26:19 Environmental Impact and Brand Partnerships
29:44 Engagement and Conclusion - The conversation covers the introduction of Farmer Boys, the concept of the brand, John's culinary journey, expansion and franchising, the franchisee vetting process, and favorite Farmer Boys menu items. The brand's diverse menu and commitment to quality ingredients are highlighted throughout the discussion.
Takeaways
Diverse Menu
Quality Ingredients
Chapters
00:00 Introduction to Farmer Boys
05:16 The Farmer Boys Concept
09:25 John's Culinary Journey
22:46 Expansion and Franchising
29:53 Franchisee Vetting Process
35:29 Favorite Farmer Boys Menu Items - The conversation explores the use of AI in forecasting food costs and demand in the restaurant industry. It emphasizes the importance of leveraging data and machine learning models to optimize purchasing, reduce waste, and improve overall restaurant performance.
Takeaways
AI can help forecast food costs and demand
Leveraging data and machine learning models can optimize purchasing and reduce waste
Chapters
00:00 AI in Forecasting Food Costs
01:25 Building a Smart Prep List
03:23 Demand Forecasting and Purchasing Behavior
05:50 Factors Influencing Purchasing Behavior
07:16 Tracking Waste and Behavior Changes
08:16 Training and Enhancing AI Systems - The conversation covers a wide range of topics related to the implementation of IoT and AI in the restaurant industry. It explores the impact of security camera audits, the introduction of IoT technology, the automation of mundane tasks, the challenges and solutions in IoT implementation, the paradigm shift in data management, the reliability and security of IoT data, and the future of IoT and AI in restaurants. The discussion also delves into the impact of IoT on network traffic, actionable insights and AI augmentation, preventative maintenance, and incremental adoption of IoT solutions. The conversation emphasizes the importance of vision intelligence and AI in restaurants, as well as the engagement with MachineQ for IoT solutions.
Takeaways
IoT and AI play a crucial role in automating mundane tasks and improving operational efficiency in the restaurant industry.
The adoption of IoT solutions can lead to significant cost savings, improved food safety, and enhanced customer satisfaction.
Vision intelligence and AI augmentation are key components in the future of IoT implementation in restaurants.
Chapters
00:00 The Impact of Security Camera Audit
01:25 Introduction to Tom Woodbury and Restaurant Technologies
02:19 Restaurant Technology and Operational Efficiency
03:30 Automating Mundane Tasks with IoT
04:52 Automating Tasks for Operational Efficiency
05:28 Adoption of IoT in Restaurants
06:24 ROI and Benefits of IoT in Restaurants
08:29 Challenges and Solutions in IoT Implementation
09:49 Paradigm Shift in Data Management
10:47 Reliability and Security of IoT Data
12:42 Food Safety and Preventative Maintenance
13:56 Behavioral Insights and Spoilage Prevention
15:47 IoT Management in Front of House
16:45 Automating Tasks for Operational Efficiency
17:42 Micro Improvements and Cost Savings
18:17 Evolution of IoT and AI in Restaurants
19:41 Impact of IoT on Network Traffic
20:48 Security and Reliability of IoT Networks
22:40 Actionable Insights and AI Augmentation
23:37 Engagement with MachineQ
24:04 Future of IoT and AI in Restaurants
25:23 Vision Intelligence and AI in Restaurants
26:47 Preventative Maintenance and AI Augmentation
28:20 Engagement with MachineQ
29:14 AI Augmentation and Preventative Maintenance
30:12 Incremental Adoption of IoT Solutions
31:12 Engagement with MachineQ
32:26 Future of IoT and AI in Restaurants
33:15 Engagement with MachineQ
34:18 Future of IoT and AI in Restaurants
35:22 Vision Intelligence and AI in Restaurants
36:46 Impact of Vision Intelligence in Restaurants
37:43 Engagement with MachineQ
38:19 Incremental Adoption of IoT Solutions
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About The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions
Restaurant Technology Podcasters... Drawing from years of combined experience in restaurant technology, implementation, and marketing, The Restaurant Technology Guys are here to help you run your business better. Check them out www.restauranttechnologyguys.comJeremy literally grew up in the Restaurant Technology Industry. His family is the founders of Custom Business Solutions, Inc. and Jeremy’s early school vacations were spent soldering components for restaurant customers. Twenty-plus years later and Jeremy is COO for CBS, in charge of the implementation of technology systems for CBS customers. It’s fair to say that Jeremy is very much in touch with the challenges and issues facing restaurant operators in the area of technology systems. Outside of CBS, Jeremy and his wife Michelle are the busy parents of two boys and two girls. The family’s youngest son was adopted from Uganda. Four kids, youth sports, church and many other activities mean non-stop action at the Julian household. Jeremy is a big fan of baseball and soccer. When not cheering on the kids in sports Jeremy enjoys cooking and watching Food Network.
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