Culture Bites

In this episode of Culture Bites, Dominic Gourley adds another practical tool to the Leader’s Toolbox: SBI – Situation, Behaviour, Impact.

Dominic explores how leaders can give feedback that is specific, constructive and more likely to create learning rather than defensiveness. He explains why good feedback starts before the conversation, how relationships and intent shape the way feedback is received, why leaders should “choose their hard” and address issues early, and how to use the three steps of SBI.

You’ll also hear how SBI can make positive feedback more useful, what to do after you’ve delivered the feedback, and why becoming better at receiving feedback is just as important as learning how to give it.

Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/culture-insights-blog/how-to-give-better-feedback-with-sbi/

What if one of the most powerful leadership tools only took five minutes?

In this episode, you'll discover the four simple questions that can transform the way you reflect on meetings, presentations, client conversations, projects and even your own leadership.

We also explore:

Why life is training... if you're paying attention

The difference between Achievement and Perfectionistic thinking

How to use After Action Reviews to build a culture of continuous improvement

Real examples of using the tool after client meetings, workshops and leadership coaching

Why small, consistent improvements compound into exceptional performance

Whether you lead a team or simply want to improve your own performance, this episode will give you a practical tool you can start using today.

The four questions

What was supposed to happen?

What actually happened?

Why did it happen that way?

What will we repeat or do differently next time?

Visit the full notes for this episode here: https://www.human-synergistics.com.au/resources/after-action-review/

Join us at the Annual Culture and Leadership Conference. We're in Melbourne August 25th, Sydney September 1st. Registration is free - secure your spot today! https://www.human-synergistics.com.au/2026-conference/

A great LSI debrief is about far more than explaining a report—it's about helping people discover meaningful insights that lead to lasting behavioural change.

In this episode of Culture Bites, Dominic Gourley shares the coaching questions, mental models and practical frameworks he uses during Life Styles Inventory™ debriefs. He explores how to frame the conversation, interpret common profile patterns, bridge the gap between intent and impact, and coach with curiosity rather than diagnosis.

Whether you're an accredited LSI practitioner, an executive coach or a leader interested in helping people grow, this episode offers practical ideas you can immediately apply to create richer, more impactful coaching conversations.

See full show notes: https://www.human-synergistics.com.au/resources/lsi-debrief-questions/

Why is it so much easier to coach other people than it is to coach ourselves?

When a friend or colleague comes to us with a problem, we can often see the situation clearly, ask thoughtful questions, and help them find a constructive way forward. But when we're facing our own challenges, emotion and assumptions can cloud our thinking, making it difficult to separate the facts from the story we're telling ourselves.

In this episode of Culture Bites, Dominic explores the art of self-coaching and shares practical ways to create the perspective needed to respond rather than react. Drawing on Human Synergistics' Situation + Thinking = Response (S + T = R) model, he explains how shifting your point of view, your timeframe, or your perspective can help you make better decisions, navigate difficult conversations, and lead yourself more effectively.

Whether you're managing conflict, feeling overwhelmed, or simply caught in a loop of overthinking, this episode provides simple coaching questions you can use immediately to gain clarity and choose a more constructive path forward.

See full show notes: https://www.human-synergistics.com.au/resources/culture-insights-blog/coaching-yourself-how-to-get-out-of-your-own-way/