In Touch

The UK's leading trade association for the UK banking and financial services sector, UK Finance has just launched a new set of guidelines pertaining to the accessibility of payment cards. They claim that 80% of the financial industry across the UK are actioning the recommendations, which include the standardisation of larger text sizes, and notches to identify different types of cards. Adam Scarrott is UK Finance's Director of Payments and he tells In Touch more about why these guidelines were brought about and we discuss the ongoing issue of touch screen payment terminals.
The Motability Scheme enables disabled people to use certain benefits to lease a vehicle. But, the scheme is about to introduce some changes as a result of the government's Autumn budget. Nigel Fletcher is the Motability Foundation's CEO and he tells In Touch what these changes are, provides more detail about why they came about and when.
Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.

Jackie Brown of STRIVE Ability delivers technology training to visually impaired pupils across Northern Ireland. The training Jackie provides is supplementary to the tailored support pupils receive from Qualified Teachers of Children and Young People with Vision Impairment (QTVIs) and classroom assistants. In Touch tags along with Jackie to visit two pupils in two schools as she delivers training on the technology that is making so much more possible for this generation.
Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.

In Touch reflects in the Milano Cortina Winter Paralympic Games. Although the GB team did not return home flush with medals, ParalympicsGB are taking these games as a win in terms of some stand-out performances and future stars. In Touch digs into the visually impaired team's overall performance, how the sighted guiding works when plummeting down a mountain at speeds of 100mph and above and the experiences of the debutant athletes. Guests include six-time medal winning alpine skier Menna Fitzpatrick, debutants Hester Poole and Fred Warburton, ParalympicsGB Chef de Mission Phil Smith and BBC commentator and reporter Ed Harry.
Clips featured within the programme are courtesy of Channel 4.
Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.

In Touch hears about a helpline that has been specifically set up for people with Usher Syndrome. Usher Syndrome is a dual disability that causes combined deafness and blindness. The helpline is provided and operated by Deafblind UK, Nikki Morris is their CEO and she describes why there was a need for a specific helpline for the group of people living with this condition.
Continuing this week's theme of services for visually impaired people, In Touch speaks with Suzie Simons who is the founder and Coordinator of Eye Matter. They are a charity based in London who provide national services online, such as grief counselling, book clubs and training opportunities, along with many in-person events and holidays throughout the year.
Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.

Following last week's coverage of the SEND reforms (the government's major plans to improve the support pupils with special needs will get in schools in future), In Touch hears about another far less publicised report from charity Guide Dogs. It highlighted that seven out of ten visually impaired children and young people surveyed were missing out on essential mobility support and training of daily living skills (a service known as habilitation training). Eleanor Briggs, Guide Dogs’ head of Policy, public affairs and campaigns, tells the programme more about what they found and what they would like the government to do about it. And Fiona Fiona Broadley, Chair of Habilitation UK, provides information about what a pathway to referral for habilitation should look like and where things could be slipping.
More of your holiday horrors: stories of visually impaired people's experiences of trying to get basic assistance in hotels.
Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Helen Surtees
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.