96. How to sell a big idea in Travel Tech - panel at Dublin TravelMassive RAIN MAKER 2023 Session
Rainmaker 2023 Session – How to sell a Big Idea in travel technology. Hosted by Kevin O'Shaughnessy (Cityhook) and Amanda Campbell (Sparkling Communications) and recorded live at our Dublin Travel Massive event at AWS Dublin. We hear some of the best advice for selling a big idea and closing deals from our seasoned travel technology and airline sales "rain makers", Ultan O'Brien, ViaSat Riona McHale, Travelport, and Brian Porter, Datalex Think of this as an enterprise sales 'master class'. This is edited from our live event at AWS Dublin on 22 November 2023. Our panel explores what it means to sell a big idea that puts customers outside of their comfort zone and the need for trusted relationships with customers that endure. 04:07 - 05:00: Courageous customers and the importance of trust 05:00 - 08:31: Creating clear, compelling value propositions“In terms of financial, it's massive, but actually, you can fit a lot of their key players in a room, and you can find them twice or three times a year in that same room.” 08:31 - 11:10: Aligning with the customer need“Doing a deal with the wrong customers is terrible. It's the worst situation to be in. So not doing a deal is sometimes better ...” 11:10 - 14:19: Knowing your customer 14:19 - 17:00: Adapting to changes in technology and customer expectations. 17:00 - 20:53: Final thoughts on the future of sales in travel technology “Our best salesperson is a satisfied customer.” Q&A Session with Audience 20:53 – End If you found this podcast insightful, delve deeper into similar discussions by exploring our back catalog on your preferred podcast platform, and join us as we continue to navigate the exciting world of travel tech together. Remember to subscribe for the latest updates and insights! A special thanks to David McAvinue from AWS Dublin for hospitality and support for this event. A link to this event Our previous "Rain Maker" episodes recorded in 2018 with Sinead Finn at Tripadvisor Dublin
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95. What's hot in travel in 2023 — 101 projects surfaced in the Travel Massive platform
In 2023, we prepared a list of 12 trends of emerging projects from the Travel Massive Platform from Accessibility to Impact Travel. Ric, Ian C and Kevin get together to discuss their favourites and notable projects from this list. Find the full list on Travel Massive or a direct link to each project below The year of Accessible Travel Wheel the World - https://www.travelmassive.com/posts/wheel-the-world-305200326 GetAboutAble - https://www.travelmassive.com/posts/getaboutable-936801632 Hidden Disabilities Sunflower - https://www.travelmassive.com/posts/hidden-disabilities-sunflower-679972348 Accessible Romania - https://www.travelmassive.com/posts/accessible-romania-610783767 Travengers - https://www.travelmassive.com/posts/travengers-879785296 TabiFolk - https://www.travelmassive.com/posts/tabifolk-881332604 Nature Freedom - https://www.travelmassive.com/posts/nature-freedom-504051871 My story of hiking with mobility challenges - https://www.travelmassive.com/posts/my-story-of-hiking-with-mobility-challenges-624359082 A Journey through Inclusive Fukushima - https://www.travelmassive.com/posts/a-journey-through-inclusive-fukushima-614309871 Japan Travel Awards Finalists 2024 - https://www.travelmassive.com/posts/japan-travel-awards-finalists-2024-122455407 Nomad Apps build communities Nomadago - https://www.travelmassive.com/posts/nomadago-435771950 Mapmelon - https://www.travelmassive.com/posts/mapmelon-837742277 Pangea - https://www.travelmassive.com/posts/pangea-985040105 Wozin - https://www.travelmassive.com/posts/wozin-827710179 manyways - https://www.travelmassive.com/posts/manyways-881956282 Nomad Life - https://www.travelmassive.com/posts/nomad-life-567397500 Overlap - https://www.travelmassive.com/posts/overlap-778768581 Fairytrail - https://www.travelmassive.com/posts/fairytrail-304910951 Global Nomad Guide - https://www.travelmassive.com/posts/global-nomad-guide-530375487 Digital Nomad Visas - https://www.travelmassive.com/posts/digital-nomad-visas-933269794 The Coliving revolution Coliving Semkovo - https://www.travelmassive.com/posts/coliving-semkovo-691096151 Burgas Coliving & Coworking - https://www.travelmassive.com/posts/burgas-coliving-coworking-475770703 WiFi Tribe - https://www.travelmassive.com/posts/wifi-tribe-498329426 colive values - https://www.travelmassive.com/posts/colive-values-900061864 Nomads Tribe - https://www.travelmassive.com/posts/nomads-tribe-480802953 Montenegro Tower - https://www.travelmassive.com/posts/montenegro-tower-841680255 Sun and Co. Coliving Coworking - https://www.travelmassive.com/posts/sun-and-co-coliving-coworking-876067733 Outsite - https://www.travelmassive.com/companies/outsite-7629609113 Nomad Stays - https://www.travelmassive.com/posts/nomad-stays-100752850 FlatAway - https://www.travelmassive.com/posts/flataway-377153726 Slow Travel is a movement Q&A: How UnTours Is Transforming Slow Travel - https://www.travelmassive.com/posts/q-a-how-untours-is-transforming-slow-travel-869476347 Slow Travel Network - https://www.travelmassive.com/posts/slow-travel-network-679847068 Byway Travel - https://www.travelmassive.com/posts /byway-travel-297397518 Tictactrip - https://www.travelmassive.com/posts/tictactrip-294730725 Rome2Rio - https://www.travelmassive.com/companies/rome2rio-7945168150 Chronotrains - https://www.travelmassive.com/posts/chronotrains-926241624 Bikepacking The Sicily Divide - https://www.travelmassive.com/posts/bikepacking-the-sicily-divide-217312127 What's your slowest travel journey? - https://www.travelmassive.com/posts/whats-your-slowest-travel-journey-548021674 The Africa Rally - https://www.travelmassive.com/posts/the-africa-rally-862571913 Driving a School Bus from Alaska to Argentina - https://www.travelmassive.com/posts/driving-a-school-bus-from-alaska-to-argentina-898206305 Africa's hyper-growth Cape Town Travel Massive - https://www.travelmassive.com/posts/cape-town-travel-massive-934667102 Lagos Travel Massive - https://www.travelmassive.com/posts/lagos-travel-massive-534345503 Nairobi Travel Massive - https://www.travelmassive.com/posts/nairobi-travel-massive-488357761 African Travel Crew - https://www.travelmassive.com/posts/african-travel-crew-362588603 ZaNiheza - https://www.travelmassive.com/posts/zaniheza-679384072 Safari Wallet - https://www.travelmassive.com/posts/safari-wallet-744644275 Adventures with locals - https://www.travelmassive.com/posts/adventures-with-locals-733608827 InAfrica - https://www.travelmassive.com/posts/inafrica-337340842 Active Africa - https://www.travelmassive.com/posts/active-africa-459209701 Dunia Travel - https://www.travelmassive.com/companies/dunia-travel-5886042500 Affiliate Marketing is cool again Affiliate Marketing Q&A With Travelpayouts - https://www.travelmassive.com/posts/affiliate-marketing-q-a-with-travelpayouts-671908316 Stay22 - https://www.travelmassive.com/companies/stay22-7638591317 SafetyWing Launches Ambassador Community Hub - https://www.travelmassive.com/posts/safetywing-launches-ambassador-community-hub-144017115 Travel Tech empowers travel creators YouLi - https://www.travelmassive.com/posts/youli-221753436 indie Travel - https://www.travelmassive.com/posts/indie-travel-128830424 JoinMyTrip - https://www.travelmassive.com/companies/joinmytrip-1207484523 Duffel Links - https://www.travelmassive.com/posts/duffel-links-223916997 Worldee - https://www.travelmassive.com/posts/worldee-920766513 Gamification turns cities into playgrounds Urban Challenger - https://www.travelmassive.com/posts/urban-challenger-258278172 Questo - https://www.travelmassive.com/posts/questo-792807912 CityDays - https://www.travelmassive.com/posts/citydays-169836805 Guess Where Trips - https://www.travelmassive.com/posts/guess-where-trips-520870947 Goodwalks - https://www.travelmassive.com/posts/goodwalks-730454981 Trip Planning gains AI super powers Tripsy Travel Planner - https://www.travelmassive.com/posts/tripsy-travel-planner-412683633 TripMapper - https://www.travelmassive.com/posts/tripmapper-332801112 Planned Adventure - https://www.travelmassive.com/posts/planned-adventure-302043152 Troupe - https://www.travelmassive.com/posts/troupe-148183304 Planit Earth - https://www.travelmassive.com/posts/planit-earth-968735003 TravelSisters - https://www.travelmassive.com/posts/travelsisters-117746782 Made to Wander - https://www.travelmassive.com/posts/made-to-wander-870631324 Roamr - https://www.travelmassive.com/posts/roamr-424965523 JellyRide - https://www.travelmassive.com/posts/jellyride-263615192 Tourist Itinerary Bot - https://www.travelmassive.com/posts/tourist-itinerary-bot-635305738 There's a map for that World Heritage Sites - https://www.travelmassive.com/posts/world-heritage-sites-574971402 NomadMania - https://www.travelmassive.com/posts/nomadmania-541766990 Traveler Map - https://www.travelmassive.com/posts/traveler-map-578916909 Beyond Angkor - https://www.travelmassive.com/posts/beyond-angkor-955497964 SoundPrint - https://www.travelmassive.com/posts/soundprint-486653170 Untappd - https://www.travelmassive.com/posts/untappd-447291781 Light Pollution Map - https://www.travelmassive.com/posts/light-pollution-map-461143688 earth.fm - https://www.travelmassive.com/posts/earth-fm-851283823 Textomap - https://www.travelmassive.com/posts/textomap-435533321 Wayward - https://www.travelmassive.com/posts/wayward-891692156 Map Your City - https://www.travelmassive.com/posts/map-your-city-258417055 The Parks Channel - https://www.travelmassive.com/posts/the-parks-channel-926238353 Electric Vehicle Range Spider - https://www.travelmassive.com/posts/electric-vehicle-range-spider-887232856 Micronations on the rise The Principality Of Sealand - https://www.travelmassive.com/posts/the-principality-of-sealand-625020031 Let's Buy an Island - https://www.travelmassive.com/posts/lets-buy-an-island-633564067 Counting Countries - https://www.travelmassive.com/posts/counting-countries-806942781 MicroCon Chicago - https://www.travelmassive.com/events/microcon-chicago-1630335298 Impact travel goes mainstream The Last Tourist - https://www.travelmassive.com/posts/the-last-tourist-406699262 socialbnb - https://www.travelmassive.com/posts/socialbnb-762438061 Yugen Earthside - https://www.travelmassive.com/posts/yugen-earthside-976302278 Rudi's Travel Journal - https://www.travelmassive.com/posts/rudis-travel-journal-716744525 TripDoodler - https://www.travelmassive.com/posts/tripdoodler-491872715 Ancestral Teachers - https://www.travelmassive.com/posts/ancestral-teachers-637995241 Social Entrepreneurship in Tourism - https://www.travelmassive.com/posts/social-entrepreneurship-in-tourism-564748115 Q&A: UnTours Foundation Reset Tourism Fund - https://www.travelmassive.com/posts/q-a-untours-foundation-reset-tourism-fund-603706442 Travel Impact Lab - https://www.travelmassive.com/companies/travel-impact-lab-1969034768 The SIGMUND Project - https://www.travelmassive.com/posts/the-sigmund-project-376585871 Q&A: Withlocals on Building a Sustainable Travel Brand - https://www.travelmassive.com/posts/q-a-withlocals-on-building-a-sustainable-travel-brand-263834524 Envisioning Tourism in 2030 and Beyond - https://www.travelmassive.com/posts/envisioning-tourism-in-2030-and-beyond-947171999
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94. INTERVIEW with UnTours CEO Jonathan Coleman and CMO Richard G. Edwards
Ric Gazarian (Extraordinary Travel Festival and Travel Massive Asia) interviews insiders making positive change across the travel industry. Jonathan Coleman is CEO at the UnTours Foundation which promotes socio-economic equity by providing low-interest loans to social entrepreneurs and businesses across the United States, and around the world. Richard G. Edwards heads up marketing at UnTours (owned by the UnTours Foundation and the world's first certified B Corporation) which provides travelers with all the fun of independent travel, but with the planning, service, and on-site support of a tour. In this interview, Jonathan and Richard reflect on their personal experiences of traveling with UnTours, their philanthropic founder Hal, and the mission of the UnTours Foundation. This podcast was supported by UnTours. Get up to date with everything you need to know that's happening in the Travel Massive community at travelmassive.com 🛼 Link Roll: UnTours – https://www.untours.com UnTours Foundation – https://untoursfoundation.org
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93. INTERVIEW with Mike Cole, Head of Content for WayAway
Kevin O'Shaughnessy (CityHook, Travel Massive Dublin) interviews insiders from the engine room of the travel industry. Mike Cole heads up the content team of WayAway, a travel search engine which, for members, pays cash back. As a spinout from Travelpayouts/AviaSales, the team talk about the early stage of this new venture, the energy that's required to get things off the ground and talk about some of the differentiators the team introduced to stand out in a crowded marketplace. This podcast was supported by WayAway Get up to date with everything you need to know that's happening in the Travel Massive community 🛼 Link Roll: WayAway - https://www.wayaway.io * Travel Massive Store – https://tmsv.co/merch * Travel Jobs – https://www.travelmassive.jobs/
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92. INTERVIEW: Steve Domin, Duffel
Kevin O'Shaughnessy (CityHook, Travel Massive Dublin) interviews execs from inside the engine room of the travel industry. Steve Domin is the co-founder of Duffel, the "power grid" for flight sales. In this episode, we chat about how they built the product, some great stories about scaling and some thoughts to the future. This podcast was supported by Duffel Get up to date with everything you need to know that's happening in the Travel Massive community 🛼 Link Roll: Duffel - https://www.duffel.com * Travel Massive Store – https://tmsv.co/merch * Travel Jobs – https://www.travelmassive.jobs/
South Africa