From Wrenches to Wealth: Rethinking Auto Repair with Charlie Zlatkos
In this episode, Jimmy sits down with Charlie Zlatkoz of Pleasant Car Care to talk about the journey from technician to shop owner—and why that leap requires a totally different mindset. They dive into the concept of "auto hospitality," fixing process bottlenecks, hiring the right team, and the power of saying yes to customers. Whether you're running a shop or just passionate about business, this episode is packed with real-world insights and game-changing advice
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1:06:45
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1:06:45
Practice, Progress, and People: Redefining Leadership in the Shop
In this episode, Jimmy Purdy sits down with leadership coach Josh Parnell of Limitless Leadership to unpack what it really takes to grow as a leader—both in the shop and in life. From mastering communication and the power of one-on-ones, to balancing recognition with accountability, Josh shares practical strategies that drive team engagement, improve performance, and even restore relationships at home.Together, Jimmy and Josh dive into imposter syndrome, the importance of repetition and practice, work-life “rhythm,” and why investing in people beats chasing quick fixes. Whether you’re a shop owner, a team leader, or just someone striving to lead better, this conversation is packed with insights, quotes, and stories that will inspire you to take action.
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1:04:51
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1:04:51
Felipe on Rilla: Turning Conversations Into CRM Gold
In this episode, Felipe shares how his AI-powered tool seamlessly integrates with CRMs to capture, analyze, and leverage real customer conversations. From recording interactions to providing actionable insights, Felipe explains how advisors and sales teams can boost productivity, strengthen client relationships, and make data-driven decisions—all without disrupting their workflow. We also talk about the challenges of working with less-than-perfect internet, the humor in everyday names, and the exciting possibilities of AI in customer engagement.
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36:40
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36:40
Faith, Grit & Five Bays: How JJ Scaled a Small Shop into a Powerhouse
What happens when a former Wall Street financier-turned-school teacher opens a five-bay auto shop in a small Maryland town? You get JJ — a powerhouse of faith, grit, and strategy. In this episode, JJ shares how he transformed his shop from grinding $40K months into a $450K+ monthly revenue engine — all without a massive facility or a big-city advantage. Learn how he used a coaching framework, customer service, and even AI to revolutionize operations, empower his team, and prove that purpose and process can outperform size and location.Whether you’re in a 2-bay rural shop or a 50-lift mega facility, this episode will challenge what you believe is possible.
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39:11
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39:11
From Wrenches to Algorithms: How AI is Redefining Auto Repair
In this episode of The Gearbox Podcast, Jimmy Purdy sits down with Josh Overlander, Director of Business Development at Detect Auto, to explore how data and AI are revolutionizing the way independent repair shops do business. From identifying lost revenue opportunities to measuring real technician productivity in real time, Josh shares how Detect Auto helps shops bridge the gap between shop floor performance and profitability.
Welcome to The Gear Box Podcast—the ultimate pit stop for those looking to break into the auto repair business, grow their shop, and navigate the daily grind of the industry.
Thinking about opening a shop? Struggling to increase profitability? Wondering what it really takes to thrive in a competitive market? We tackle the tough questions, break down real-world challenges, and share insider tips from industry experts, seasoned shop owners, and those turning wrenches every day.
From leadership strategies to game-changing innovations, we’re here to help you shift gears and stay ahead of the curve. Buckle up—it’s going to be a ride! 🚗🔧 #AutoRepair #ShopSuccess #TheGearboxPodcast
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