The Issuer Academy: Innovate. Scale. Impact

In this special year-end episode of The Issuer Academy podcast, host Merusha Naidu looks back at the standout moments that defined 2025 for issuers, digital banks, and fintechs. From bold predictions on the end of plastic cards to the rise of agentic AI, this best-of compilation brings together the sharpest insights from leaders at Mastercard, Visa, Paymentology, Apis Partners, Snappi, and more.

In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by David B. Shipper, a Strategic Advisor for Retail Banking and Payments at Datos Insights, and Rob Macmillan, the Group Product Manager for Credit at Paymentology. Together, they discuss how digital banks and fintechs are redefining credit, from instant approvals and hyper-personalization to embedded lending and next-gen infrastructure.

In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Efi Chatziantoniou, Chief Operating Officer of Snappi; Leda Glyptis, a client-first executive, advisor, author, and speaker; and Julie Sutton, Head of Growth for Europe at Paymentology. Together, they break down how Snappi built trust, simplified banking, and leapfrogged legacy systems in one of Europe's most traditionally branch-led markets.

In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Adam Battersby, a Partner at Apis Partners, and Joy Macknight, a Financial Journalist, Editor, and Presenter. Together, they unpack how global investing is reshaping financial inclusion, from Buy-Now-Pay-Later innovations to AI-driven personalization.

In this episode of The Issuer Academy podcast, host Merusha Naidu is joined by Birce Arslan, the VP of Fintech and Business Development for EEMEA at Mastercard, and Jeff Parker, CEO of Paymentology. Together, they explore Saudi Arabia’s emerging fintech ecosystem, the key factors driving its explosive growth, and how Vision 2030 is creating unprecedented opportunities for payment solutions.