The Fix, with Derrick Mains

• The "Duh" Leadership Secret: The CEO's Guide to Unlocking Your Team's Genius

  What if the secret to turning around a failing business wasn't a complex strategy, but simply asking the right questions? In this episode of The Fix, host Derrick Mains sits down with his longtime friend and fellow entrepreneur, Paul Sim, for a masterclass in practical leadership and operational wisdom. Paul shares the incredible story of how, with no operations experience, he saved a firetruck manufacturing plant from closure just by going to the shop floor and asking the workers, "How do we make this better?" This conversation is a goldmine for any leader feeling disconnected from their team or trapped by corporate bureaucracy. You'll Discover: The "Lead-duship" Principle: Why the best ideas often come from the people doing the work, not the C-suite. Paul's 3 Core Business Sciences: A simple framework (Revenue, System, and Guidance Science) to diagnose any company's health. How to Justify Major Investments: The art of presenting ROI to get critical projects approved, even when you have to ask for forgiveness later. The Future of Work & AI: A provocative discussion on whether "Human Resources" is becoming "System Resources" and how to use AI without driving your business toward the "average." Real-World Lessons: Candid stories from 30 years of entrepreneurship on learning from failure and the value of a trusted peer who asks the tough questions. If you're a CEO, founder, or operations leader looking for no-nonsense strategies to improve communication, unlock hidden capacity, and future-proof your business, this episode is for you. Keywords: business turnaround, operational efficiency, leadership, entrepreneurship, process improvement, corporate culture, AI in business, future of work, CEO advice, business strategy, team management, employee engagement, operational leadership, Derrick Mains, Paul Sim, The Fix, GapView, business consulting, ROI, investment, systems thinking.

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• You Can't Spell ERP Without Teddie, with Teddie Reyes

  Is your ERP a liability or your greatest asset? In this episode of The Fix, host Derrick Mains sits down with Teddie Reyes, NetSuite expert and founder of TFR Solutions, to expose the shocking reasons why up to 90% of ERP implementations fail—and how to ensure yours is a success. They dive deep into the critical connection between clean process design, ERP configuration, and your company's ultimate sale value. Discover why "customization" can be a dirty word and how speaking the "common language" of systems like NetSuite can dramatically increase your business's transferability and multiple. In this episode, you'll learn: -The #1 reason ERP implementations fail (it's not the software). -How to perform "Process Triage" before an implementation to identify and fix workflow bottlenecks. -Why "tribal knowledge" is your biggest risk and how to systemize it for scalability and a successful exit. -The "Shipping Container" analogy for building a business that is easy to understand, operate, and sell. -The future of work in the age of AI and why "Human Resources" is shifting to "System Resources." If you are a CEO, CFO, or operations leader considering NetSuite, struggling with a current implementation, or planning a future business exit, this conversation is a must-listen. Keywords: NetSuite, ERP Implementation, Business Process, Operational Due Diligence, Business Exit Strategy, Scaling a Business, Process Triage, NetSuite Consulting, Teddie Reyes, TFR Solutions, Derrick Mains, The Fix, Oracle NetSuite, SaaS, Workflow Automation, System Integration, Tribal Knowledge, Business Valuation, AI in Business.

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• Why Your Team Has "No Common Sense" (And How to Fix It), with Layla Pomper

  Struggling to bridge the gap between your business strategy and your team's daily execution? In this episode of The Fix, host Derrick Mains sits down with Layla Pomper from Process Driven for a masterclass in operational efficiency. They break down the critical difference between high-level process mapping and the daily "playbook" that makes a team actually work. If you've ever been frustrated by disorganization, missed deadlines, or employees who seem to have "no common sense," this conversation reveals the root cause and provides a clear path forward. In this episode, you'll discover: The "MapQuest" vs. "State Map" analogy for understanding Process Mapping (strategic) vs. Process Execution (tactical).Why the first 90 days of an employee's journey often kills their creativity and how to fix it.How to move from chaotic email chains to a structured work management system that everyone follows.The real reason managers are incentivized to create busywork and how to flip the script to reward efficiency.Practical steps to implement "habit optimization" for your team, moving from theory to daily practice. If you're a business owner, COO, operations manager, or team leader tired of the friction between departments and the chaos of daily tasks, this episode is your guide to creating a cohesive, productive, and accountable organization. Keywords: business process, operations management, team productivity, workflow optimization, SOPs, task management, business execution, process mapping, Derrick Mains, Layla Pomper, Process Driven, The Fix, operational efficiency, team collaboration, project management, leadership, business systems, habit optimization, common sense in business.

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• Politics, Pot, and Process, with Jenn Gray

  Unlock hidden capacity and skyrocket your business efficiency. In this episode of The Fix, host Derrick Mains sits down with Jenn Gray from Bright Path Strategies to reveal why "working harder" is the wrong approach to growth. They break down a powerful framework for visualizing your workflow, eliminating pointless tasks, and focusing on what truly moves the needle. Discover: How to use Process Mapping & Notion to create a visual "inbox and outbox" for your digital work, exposing bottlenecks you never knew existed. The "Action vs. Results" mindset shift that prevents wasted effort and ensures every task contributes to a clear goal. Real-world examples of insane inefficiencies (like the $19/month software that could replace a full-time job) and how to find them in your company. Why "Working ON your business" is a myth until you first systematize the work IN your business. Strategic Prioritization: A simple method to rank projects by revenue potential, enthusiasm, and time commitment to stop spinning your wheels on low-impact work. If you're a business owner, CEO, or operations leader struggling with team productivity, scaling challenges, or feeling like your team is constantly busy but not making progress, this episode is your wake-up call. Keywords: Business Process Optimization, Workflow Automation, Notion Tutorial, Productivity for Business, Scaling a Business, Operational Efficiency, Process Mapping, Systems Thinking, Leadership, Entrepreneurship, Business Strategy, How to Scale, CEO Advice, Work Smarter Not Harder, Digital Transformation, Task Management.

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• Fight: From the Street to the C-Suite, with Derrek Hofrichter

  How do you make critical decisions under extreme pressure? In this unique episode of The Fix, host Derek Maines is joined by Derrek Hofrichter, a former Krav Maga instructor and NTSB investigator, to explore the powerful parallels between self-defense tactics and executive leadership. Discover a proven framework for high-stakes decision-making that applies to both personal safety and business crises. Learn how to move from analysis paralysis to decisive action, build resilience under stress, and create reliable mental models for when your business is under threat. This conversation dismantles the myth that effective leadership is only about strategy, revealing the critical importance of mindset, awareness, and process under fire. Key Topics Discussed: -Applying Krav Maga's decision-making process to business leadership and crisis management. -Moving beyond fight, flight, or freeze responses to achieve clarity under pressure. -Lessons from NTSB accident investigations on executive decision-making failures. -The role of stress, fatigue, and cognitive load in reducing effective IQ. -Building a "self-defense" mindset for business to anticipate and neutralize threats. -Contrasting sport fighting with real-world self-defense for strategic advantage. -Implementing black box thinking and creating a culture of psychological safety. Learn how to: -Develop a reliable framework for making high-consequence decisions quickly. -Train yourself and your team to perform under duress and in chaotic situations. -Apply principles of leverage and anatomy to overcome larger competitive threats. -Foster an environment where challenges and contrarian ideas strengthen strategy. -Improve organizational resilience by rehearsing responses to potential crises. Featured Expert: Derrek Hofrichter is a speaker and expert who integrates his experience from Krav Maga instruction and federal accident investigation with the NTSB to teach leaders how to thrive under pressure. Relevant Keywords: leadership under pressure, high-stakes decision making, executive resilience, crisis management, business strategy, risk mitigation, cognitive load, stress management, contrarian thinking, psychological safety, performance under duress, operational strategy, leadership development, CEO mindset, business continuity, threat assessment, strategic planning, decision fatigue, Vistage speaker, business coaching. Subscribe to The Fix for more unconventional strategies to optimize your business and leadership.

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