FinTech Futures

In this episode of the What the FinTech? podcast, recorded live at Money20/20 Europe in Amsterdam, host and FinTech Futures Managing Editor Paul Hindle is joined by Lee McNabb, Payment and Digital Asset Lead at NatWest, to explore the growing role of digital assets in payments and financial services, and how banks such as NatWest are positioning themselves to lead in this rapidly evolving landscape.

Paul and Lee discuss how banks should approach their payment strategies in an era of multiple payment rails and emerging technologies like stablecoins, what the mainstream adoption of tokenised deposits and programmable payments could mean for both retail and corporate customers, and the technical challenges of modernising legacy infrastructure while maintaining 24/7 availability.

The conversation also covers NatWest's digital asset strategy, including their participation in major UK and international pilots, how the bank is managing the balance between innovation and interoperability, and their approach to building customer confidence and literacy in technologies that many people don't yet understand.

Whether you're a banking executive navigating digital transformation, a fintech professional exploring the future of payments, or simply curious about how digital assets will reshape the way money moves, this episode offers essential insights into the strategies, challenges, and opportunities defining the next era of financial services.

Tune in to hear how one of the UK's leading banks is preparing for a multi-money future.

-----------------------------------------------------------------------

ABOUT FINTECH FUTURES

FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem.

Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com
Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/
Sign up to our newsletter: www.fintechfutures.com/newsletter
Subscribe to our channel: www.youtube.com/@FinTechFutures

In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Cassie Craddock, Managing Director for UK and Europe at Ripple, to explore the work Ripple is doing to transform cross-border payments through blockchain technology and stablecoins and learn more about the company’s expansion plans.

Paul and Cassie discuss how Ripple's recent EMI licences in the UK and Luxembourg are positioning the company for significant growth across European markets, and what these regulatory milestones mean for clients and partnerships in the region.

The conversation also covers the growing role of stablecoins in cross-border transactions, examining the advantages they offer over traditional methods, and how Ripple's USD stablecoin fits into the company's broader vision.

And finally, we find out what fintech buzzword Cassie wants to throw into our Fintech Jail!

-----------------------------------------------------------------------

ABOUT FINTECH FUTURES

FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem.

Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com
Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/
Sign up to our newsletter: www.fintechfutures.com/newsletter
Subscribe to our channel: www.youtube.com/@FinTechFutures

In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Bill Borden, Corporate Vice President of Financial Services at Microsoft, to explore how agentic AI is being developed and deployed in financial services, and the impact it’s having on innovation, security, and governance in the sector.

The conversation delves into the trends shaping the development of agentic AI and the challenges of deploying it responsibly in such a highly regulated sector.

Paul and Bill also discuss Microsoft’s recent Cyber Pulse report, which highlights risks like "shadow AI" and the importance of governance, observability, and Zero Trust principles. Bill shares how financial institutions are leading the way in implementing these safeguards, the lessons other industries can learn, and how collaboration with regulators and technology providers is driving progress.

The discussion also covers real-world applications of AI agents in areas such as fraud detection, customer service, and operations, before finishing with a look at what’s next for AI agents in financial services and how organisations can prepare for the future.

And finally, we find out what fintech buzzword Bill wants to throw into our Fintech Jail!

-----------------------------------------------------------------------

ABOUT FINTECH FUTURES

FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem.

Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com
Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/
Sign up to our newsletter: www.fintechfutures.com/newsletter
Subscribe to our channel: www.youtube.com/@FinTechFutures

In this episode of the What the FinTech? podcast, host and FinTech Futures Managing Editor Paul Hindle is joined by Simone Löfgen, Global Head of Payment Platforms at Commerzbank, to explore the key trends, challenges, and innovations shaping the payments industry in 2026.

The conversation covers the current state of play with payments in Europe, the impact of evolving regulations, and the opportunities and challenges in cross-border transactions, including the role of stablecoins and the future of CBDCs like the digital euro.

Paul and Simone also discuss how AI is transforming payments, from enhancing systems to combating fraud, and how Commerzbank is leveraging this technology, as well as how banks can balance customer expectations for fast, secure, and transparent payments with the growing complexity of payment infrastructures.

We also hear Simone’s thoughts on what’s next for the industry and what the growing conversation around payments sovereignty might mean for the future of the European payments ecosystem.

And finally, we find out what fintech buzzword Simone wants to throw into our Fintech Jail!

-----------------------------------------------------------------------

ABOUT FINTECH FUTURES

FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem.

Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com
Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/
Sign up to our newsletter: www.fintechfutures.com/newsletter
Subscribe to our channel: www.youtube.com/@FinTechFutures

In this episode of the What the FinTech? podcast, host and FinTech Futures managing editor Paul Hindle is joined by René Michau, Global Head of Digital Assets at Standard Chartered Bank, to explore the growing impact of stablecoins in financial services and their potential to reshape key areas of banking and payments.

The conversation covers the current state of play with stablecoin adoption in banking, their rising popularity among corporates and institutions, and the benefits they can offer—particularly in cross-border payments.

Beyond payments, René also gives his views on the other key use cases gaining traction and how Standard Chartered is integrating stablecoins into its digital asset strategy.

Paul and René also discuss the current regulatory landscape around stablecoins, the key considerations banks should focus on when developing an effective stablecoin strategy, and of course what’s next for stablecoin innovation, including how they’re likely to evolve in the coming years, their impact on traditional banking models, and the innovations and partnerships that will shape their trajectory.

And finally, we find out what fintech buzzword René wants to throw into our Fintech Jail!

-----------------------------------------------------------------------

ABOUT FINTECH FUTURES

FinTech Futures is the #1 provider of global fintech news and intelligence. With a mission to empower the financial technology community, we bring you the latest updates and thought leadership from across the industry. From startups to established players, we cover the entire fintech ecosystem.

Stay Connected with FinTech Futures: Visit our website: www.fintechfutures.com
Follow us on LinkedIn: www.linkedin.com/company/fintechfutures/
Sign up to our newsletter: www.fintechfutures.com/newsletter
Subscribe to our channel: www.youtube.com/@FinTechFutures