FinTech Futures

In the final episode of season six of the What the FinTech? podcast, host Paul Hindle is joined by FinTech Futures columnists and fellow podcast hosts Dave Wallace and Dharmesh Mistry to take a look back at some of the biggest trends to come out of 2025 and discuss what the new year might bring for the financial services sector.

The discussion covers topics including agentic AI, stablecoins, neurodiversity in financial services, digital wallets, the future of payments, and more.

And finally, in the spirit of the holidays, we find out which buzzwords Dave and Dharmesh want to release from our Fintech Jail!

In the latest episode of the What the FinTech? podcast, we’re joined by Natasha Sarin, Senior Product Owner, Data and AI at Lloyds Banking Group, to discuss the evolving relationship between traditional banking and artificial intelligence.

Natasha and FinTech Futures reporter Cameron Emanuel-Burns delve into Lloyds' generative AI strategy, showcase current use cases enhancing internal operations, and explore Natasha's insights into the future potential of the technology.

Natasha also reflects on her career journey, the most exciting projects she’s worked on at Lloyds, the challenges of implementing AI strategies, and the importance of ensuring AI-generated financial information remains accurate and trustworthy.

In the latest episode of the What the FinTech? podcast, we're joined by two of BeHive Consulting's co-founders, CEO Rachel Altmann and Chief Behavioural Scientist Noemi Molnar, to delve into how behavioural science influences financial decision-making.

The conversation explores how the growing trend of digital transformation is reshaping our psychological relationship with money and the key psychological principles fintechs should consider when designing new products.

Altmann and Molnar, speaking with FinTech Futures reporter Cameron Emanuel-Burns, also examine gender differences in investing, the impact of financial anxiety on the adoption of new financial technologies, and the psychological factors that drive trust in digital-only services.

The episode further highlights behavioural science techniques that some fintech companies have exploited, and Rachel shares the tips she received from her "future AI-self" at this year’s Sibos conference.

And finally, we discover which fintech buzzword Rachel and Noemi want to throw into or rescue from our Fintech Jail!

In this episode of the What the FinTech? podcast recorded live at Money20/20 USA in Las Vegas, FinTech Futures' US correspondent Heather Sugg is joined by Justin Zhao, Head of Global Partnerships at Visa Direct, to explore how Visa Direct is pioneering the use of stablecoins to modernise cross-border payments.

With the launch of Visa's pilot programme announced in September, Visa is testing stablecoin prefunding to help reduce settlement delays, unlock liquidity, and enable more flexible money movement for fintechs and remitters.

Tune in to hear how Visa Direct is helping bridge traditional infrastructure with next-gen payment rails—and what this means for the businesses operating in a digital-first economy.

In this episode of the What the FinTech? podcast, host and FinTech Futures editor Paul Hindle is joined by Will Marwick, CEO of IFX Payments, to explore the rapidly evolving UK payments landscape and the future of cross-border transactions.

The conversation covers the challenges around cross-border payments for corporates and SMEs, how IFX is tackling friction points in international transactions, and how the FX brokerage market has evolved amid significant FX volatility in recent years.

Looking toward emerging technologies, Will also gives his perspective on the growing traction of stablecoins and their potential role in the future of international transactions.

And finally, we find out what fintech buzzword Will wants to throw into our Fintech Jail!