Cyber Crime Junkies

Todd Schiller is a co-founder and CEO of PixieBrix, (https://www.pixiebrix.com/) the AI platform for contact centers. It protects their revenue and data across the web applications their agents use to deliver support. We also cover Why So Many Companies ROLLED BACK AI and started over. He is great to learn from. Follow him here: https://www.linkedin.com/in/tschiller/
Learn how data leakage happens through customer support and how your household computer detection works. Secure your digital footprint.

CHAPTERS
0:00 Meet Todd Schiller, Founder of Pixybrix
1:25 Sim Mods to a PhD: Todd's Path Into Cybersecurity
4:11 Defining Insider Risk Inside the Contact Center
8:52 Gig Workers, Fast Growth and the Security Trade-Off
11:31 Legacy Systems and the Business Logic Abuse Problem
14:50 Real Fraud Cases: Porch Pirates and Address Fraud
17:50 AI Agents, Deepfakes and Chatbots That Bind Your Business Legally
23:26 Inside Pixybrix: Control Plane, Browser Extension, Policy Engine
26:19 The Espresso Pod Fraud Ring
32:20 Shadow AI, the Lethal Trifecta and Locking Down AI Agents

This breakdown explains the mechanisms behind data leakage risks originating from standard customer support interactions. If you have ever wondered how an organization tracks specific devices or why your browsing habits might be flagged, this analysis clarifies the technical connections between your home hardware and corporate databases.

Questions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.
True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com  
 
Support the show
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Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1

Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).

MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers. 🔥 4 years. 400+ interviews.
Book 1, Art of Online Camouflage: https://shop.ingramspark.com/b/084?params=d0YQ1pYtxeBRmSQLHLb9uT4aOliPrEuDSfOjQgpXQP9
Book 2, Obedient Machine: https://shop.ingramspark.com/b/084?params=S3F9zWWMC2y2eYiTmUGP91Owy9AUVG4zbLa6NwuX3cl
Book 3, The Ghost and The Machine. Presale open now, releases September 22, 2026: https://a.co/d/027LCoh6
Special edition hardcover, $17.76 for subscribers (30% off).

Want To Read True Crime Stories?
Chaos Brief newsletter: https://www.linkedin.com/newsletters/the-chaos-brief-694145911...

Host David Mauro interviews Jeremy Samide, CEO of Blackwired, about why hackers target you. We expose the latest dark web secrets, and the latest social engineering risks. 
 
Find more about Blackwired here: https://www.blackwired.com/
Questions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.
True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com  
 
Support the show
Want to Watch?
Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1

Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).

MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers. 🔥 4 years. 400+ interviews.
Book 1, Art of Online Camouflage: https://shop.ingramspark.com/b/084?params=d0YQ1pYtxeBRmSQLHLb9uT4aOliPrEuDSfOjQgpXQP9
Book 2, Obedient Machine: https://shop.ingramspark.com/b/084?params=S3F9zWWMC2y2eYiTmUGP91Owy9AUVG4zbLa6NwuX3cl
Book 3, The Ghost and The Machine. Presale open now, releases September 22, 2026: https://a.co/d/027LCoh6
Special edition hardcover, $17.76 for subscribers (30% off).

Want To Read True Crime Stories?
Chaos Brief newsletter: https://www.linkedin.com/newsletters/the-chaos-brief-694145911...

Why modern cybercrime targets trust, urgency, and decision-making instead of systems
Deepfake Attacks, Voice Cloning, and Why AI Social Engineering Works
Traditional fraud used to feel obvious: misspellings, odd links, weird emails.
 Now? Deepfakes embed perfectly familiar voices and faces into your feed — or your inbox.
Listen to Perry Carpenter on this. If you love this topic as much as we do grab Perry's incredible book FAIK available everywhere. Here's a non-affiliated link: https://www.barnesandnoble.com/w/faik-perry-carpenter/1145888787?ean=2940190971293

Don't Miss the Deepfake Webinar coming up! You WIll See how you can test out your own deepfake to better understand them.  https://info.knowbe4.com/new-deepfake-training-na?partnerref=blog
Chapters
 
00:00 Why the Next Breach Won’t Look Like the Last One
01:44 Welcome to America in 2026
03:00 Why Deepfakes Are Exploding Right Now
05:20 Yes — A Voice Can Be Cloned in Seconds
07:30 What Deepfakes Actually Are (No Hype)
09:35 Legitimate Uses vs Weaponized Intent
12:45 Why Deepfake Companies Stay Quiet
17:05 Faces and Voices Are the New Attack Surface
18:30 Stop Asking “Is This Real?” Ask This Instead
20:55 Why Spotting Artifacts No Longer Works
23:45 The One Question That Cuts Through Deepfakes
25:50 What Leaders Should Actually Do Today
27:45 Old-School Security Still Wins
30:05 Why Detection Tools Are Losing the Race
33:10 Romance Scams, HR Fraud, and Deepfake Hiring
35:45 10 of 15 Job Candidates Were Fake — Here’s Why
38:40 Fake Workers, Real Access, Real Damage
42:20 Deepfakes as Multi-Stage Attacks
44:00 How KnowBe4 Is Training Against Deepfakes
47:10 Final Takeaways for Leaders

=================

Questions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.
True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com  
 
Support the show
Want to Watch?
Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1

Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).

MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers. 🔥 4 years. 400+ interviews.
Book 1, Art of Online Camouflage: https://shop.ingramspark.com/b/084?params=d0YQ1pYtxeBRmSQLHLb9uT4aOliPrEuDSfOjQgpXQP9
Book 2, Obedient Machine: https://shop.ingramspark.com/b/084?params=S3F9zWWMC2y2eYiTmUGP91Owy9AUVG4zbLa6NwuX3cl
Book 3, The Ghost and The Machine. Presale open now, releases September 22, 2026: https://a.co/d/027LCoh6
Special edition hardcover, $17.76 for subscribers (30% off).

Want To Read True Crime Stories?
Chaos Brief newsletter: https://www.linkedin.com/newsletters/the-chaos-brief-694145911...

We delve into the infamous Fyre Festival, exploring the truth about fyre festival and how online fraud works. The Fyre Festival became a symbol of , how online fraudsters work. We discuss the extravagant promises made by the organizers, the disastrous execution of the event, and the legal consequences faced by its founder, Billy McFarland. 
 
Takeaways
A single Instagram post from Kendall Jenner cost $250,000
The Fyre Festival was a masterclass in social media deception
They spent millions on influencer marketing without disclosing it.
Attendees found FEMA disaster relief tents instead of luxury villas.
The cheese sandwiches became a symbol of the fiasco.
Hundreds of local Bahamian workers never got paid for their work.
McFarland was sentenced to six years in prison for fraud
He was released on August 30, 2023, after serving time.
McFarland is attempting to launch Fyre Festival 2 in 2024.
The legacy of Fyre Festival serves as a cautionary tale about social media influence.

Chapters
00:00 Truth About Fyre Festival: A Cautionary Tale
02:14 What Actually Happened At Fyre Festival
05:10 Fyre Festival Scandal
09:10 How Online Fraud Works
12:32 Life After Prison For Billy Mcfarland
19:04 The Return of Fyre Festival: A Risky Gamble
30:00 The Dark Side of Social Media Influence
Questions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.
True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com  
 
Support the show
Want to Watch?
Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1

Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).

MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers. 🔥 4 years. 400+ interviews.
Book 1, Art of Online Camouflage: https://shop.ingramspark.com/b/084?params=d0YQ1pYtxeBRmSQLHLb9uT4aOliPrEuDSfOjQgpXQP9
Book 2, Obedient Machine: https://shop.ingramspark.com/b/084?params=S3F9zWWMC2y2eYiTmUGP91Owy9AUVG4zbLa6NwuX3cl
Book 3, The Ghost and The Machine. Presale open now, releases September 22, 2026: https://a.co/d/027LCoh6
Special edition hardcover, $17.76 for subscribers (30% off).

Want To Read True Crime Stories?
Chaos Brief newsletter: https://www.linkedin.com/newsletters/the-chaos-brief-694145911...

We discuss How ransomware can kill and ways to build security resilience with Chris Loehr, SVP of Solis Security. Ransomware Attacks Can Be DEADLY What Makes You SAFE?
Questions? Text our Studio direct. We read these and when helpful we give a special shout out for those to contact us.
True crime enters our homes and businesses daily. Learn from actual people who fight it daily and show you how in a thriller story. The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
The Moving Target Trilogy. Book 3 to be released September 22nd, 2026. Start with any of them. Be a Moving Target.
Special Author pricing (30% off)
Growth without Interruption. Get peace of mind. Stay Competitive-Get NetGain. Contact NetGain today at 844-777-6278 or reach out at DMauro@NetGainIT.com or find more at www.NETGAINIT.com  
 
Support the show
Want to Watch?
Subscribe and stop reading about it after it happens: https://www.youtube.com/@CyberCrimeJunkies?sub_confirmation=1

Hosted by David Dean Mauro. Former trial lawyer, AI Security Advisor, FBI InfraGard member, VP of Strategic Growth at NetGain Technologies, and author of the Moving Target Trilogy (#1 Amazon Hot New Release, 2026).

MOVING TARGET TRILOGY. Nonfiction cybercrime thrillers. 🔥 4 years. 400+ interviews.
Book 1, Art of Online Camouflage: https://shop.ingramspark.com/b/084?params=d0YQ1pYtxeBRmSQLHLb9uT4aOliPrEuDSfOjQgpXQP9
Book 2, Obedient Machine: https://shop.ingramspark.com/b/084?params=S3F9zWWMC2y2eYiTmUGP91Owy9AUVG4zbLa6NwuX3cl
Book 3, The Ghost and The Machine. Presale open now, releases September 22, 2026: https://a.co/d/027LCoh6
Special edition hardcover, $17.76 for subscribers (30% off).

Want To Read True Crime Stories?
Chaos Brief newsletter: https://www.linkedin.com/newsletters/the-chaos-brief-694145911...