Partner Chronicles

In this episode of The Partner Chronicles, powered by Zoho One, we sit down with Kylie Harker, Founder of SQiBLE

Kylie shares her journey of building a Zoho-focused consulting business without a traditional IT background, and how deep CRM understanding, problem-solving, and phased implementation strategies help businesses scale with confidence.

The conversation covers Zoho CRM power usage, Zoho One implementations, change management, global integrations, and why solving the core business problem first leads to long-term adoption and success.

#Zohoone #Zoho #Businessautomation #CRM #Australia #Businessgrowth #Digitaltransformation #Zohopartner

In this episode, we sit down with Pratik Modi, Founder of FI Digital, to explore one of the most sophisticated Zoho One implementations in the Asia-Pacific region.
 
FI Digital, a leading Zoho consulting and implementation partner with over 8 years of experience, specializes in helping mid-market and enterprise clients transform their operations. From complex integrations with SAP and NetSuite to deploying Zoho’s AI-powered tools, their team has delivered hundreds of successful projects.
 
In this conversation:
➡️ How FI Digital replaced fragmented tools with Zoho One across 50+ applications
➡️ Real-world challenges: Tier-based travel calculations, cross-country rollouts, and scaling to 1,000+ users
➡️ Vertical expertise: Financial services, manufacturing, retail, distribution, and logistics
➡️ Why consulting-led, scalable implementations create lasting impact
➡️ The mindset shift from “data entry software” to empowering, enjoyable tools
➡️ How FI Digital stays ahead of the curve with Zoho’s AI and RPA innovations
 
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In this episode, Sangeeta Nath from Zoho One sits down with Avon Collis, CRM & Automation Specialist at Relevate, to explore how Relevate leverages Zoho One to transform business operations for enterprise clients across Australia, New Zealand, India, Thailand, the UK, and the US.
Avon Collis shares his journey from long, manual workdays to building internal help desks, video-based knowledge management, and end-to-end process automation—all within a single, unified platform.
Learn how veteran-owned values, rigorous change management, and a “global-first” culture fuel Relevate’s mission to deliver scalable, continuous improvements.
 
Key Takeaways
Veteran-Driven Values & Intelligence Approach
Applying military-style intelligence gathering to CRM for deeper customer insights and trust.

Unified Platform over Disparate Tools
Consolidating silos—CRM, desk, knowledge base, approvals—into one seamless Zoho One ecosystem.

Sandbox-First Change Management
Training staff in a sandbox weeks ahead, using videos and countdowns to drive smooth cutovers.

Global-First, Human-Centric Culture
Designing spacious, respectful offices and cross-cultural collaboration (chai, biryani, and all).

Continuous Improvement via Zoho Desk
Internal ticketing drives self-help articles, cutting support queries by 50% and reinvesting time savings.

 
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In this episode, Sangeeta Nath from Zoho One sits down with Kim McLachlan, Founder and Director of Dynamic Digital Solutions, to explore how Dynamic Digital Solutions helps businesses build agile, scalable applications using Zoho Creator and Zoho One.
From construction and mining to professional services and healthcare, Kim shares real stories of transforming business operations—building everything from risk registers to HR platforms and supplier portals.
If you're curious about low-code, custom workflows, and how Zoho partners help clients move faster with confidence, this is a must-listen.
Key Takeaways
Customized Business Apps, Not Generic Tools:
Dynamic Digital Solutions crafts tailored solutions using Zoho Creator, eliminating the need for one-size-fits-all software.

Rapid Low-Code Development:
Kim explains how complex applications can be built and deployed in just days using Zoho’s low-code platform.

Solving Industry-Specific Problems:
From compliance in mining to HR in healthcare, Dynamic Digital Solutions creates tools designed around the real-world needs of clients.

Dynamic Digital Solutions-Zoho Partnership Model:
Learn how being a Zoho One partner empowers Dynamic Digital Solutions to integrate tools like CRM, Forms, and Analytics seamlessly.

Behind the Build:
A look at Dynamic Digital Solutions’ unique approach—working closely with clients throughout the build, not just at the beginning.

 
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Tune in to this episode of Partner Chronicles as Sangeeta Nath from Zoho One  chats with Chirag and Hamish from AariaLife, a leading Zoho Premium Partner, about their success with Zoho One—the ultimate operating system for business! Learn why they transitioned from Oracle NetSuite to Zoho, started with Zoho Books, and now run their entire company on 20+ Zoho apps.

Key Takeaways
Why Zoho One? – A single platform for CRM, finance, analytics, HR, and more

Client Success Stories – How AariaLife replaces disconnected tools with seamless business automation

Remote-Ready Solutions – Why cloud ERP and digital workflows are essential in today’s world

Trusted Partnerships – Their no-nonsense approach to client consultations (even saying NO when needed)

Zoho’s Future – Where the platform shines (scalability, integrations) and where it’s evolving (manufacturing, global finance)

 
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