Partner Chronicles

• EP. 10 | Turning Complexity into Clarity: How FI Digital Makes Zoho One Work

  In this episode, we sit down with Pratik Modi, Founder of FI Digital, to explore one of the most sophisticated Zoho One implementations in the Asia-Pacific region. FI Digital, a leading Zoho consulting and implementation partner with over 8 years of experience, specializes in helping mid-market and enterprise clients transform their operations. From complex integrations with SAP and NetSuite to deploying Zoho’s AI-powered tools, their team has delivered hundreds of successful projects. In this conversation:➡️ How FI Digital replaced fragmented tools with Zoho One across 50+ applications➡️ Real-world challenges: Tier-based travel calculations, cross-country rollouts, and scaling to 1,000+ users➡️ Vertical expertise: Financial services, manufacturing, retail, distribution, and logistics➡️ Why consulting-led, scalable implementations create lasting impact➡️ The mindset shift from “data entry software” to empowering, enjoyable tools➡️ How FI Digital stays ahead of the curve with Zoho’s AI and RPA innovations Subscribe To Our Other Social Media Channels:INSTAGRAM - https://zoho.to/8ZxX - https://zoho.to/8ZxLINKEDIN: https://zoho.to/ILjFollow us on Spotify ➡️ zoho.to/SpotifyZ1#ZohoOne #DigitalTransformation #PC

  --------  

  40:57

  --------

  40:57
• EP . 09 | Global Automation Made Real: The Relevate & Zoho One Podcast

  In this episode, Sangeeta Nath from Zoho One sits down with Avon Collis, CRM & Automation Specialist at Relevate, to explore how Relevate leverages Zoho One to transform business operations for enterprise clients across Australia, New Zealand, India, Thailand, the UK, and the US. Avon Collis shares his journey from long, manual workdays to building internal help desks, video-based knowledge management, and end-to-end process automation—all within a single, unified platform. Learn how veteran-owned values, rigorous change management, and a “global-first” culture fuel Relevate’s mission to deliver scalable, continuous improvements. Key TakeawaysVeteran-Driven Values & Intelligence ApproachApplying military-style intelligence gathering to CRM for deeper customer insights and trust.Unified Platform over Disparate ToolsConsolidating silos—CRM, desk, knowledge base, approvals—into one seamless Zoho One ecosystem.Sandbox-First Change ManagementTraining staff in a sandbox weeks ahead, using videos and countdowns to drive smooth cutovers.Global-First, Human-Centric CultureDesigning spacious, respectful offices and cross-cultural collaboration (chai, biryani, and all).Continuous Improvement via Zoho DeskInternal ticketing drives self-help articles, cutting support queries by 50% and reinvesting time savings. Subscribe To Our Other Social Media Channels:-INSTAGRAM : @zoho.one (https://zoho.to/8Zx)X :  @ZohoOne(https://zoho.to/nPJ)LINKEDIN : Zoho One(https://zoho.to/ILj)

  --------  

  42:49

  --------

  42:49
• EP. 08 | From Manual Chaos to Custom Control: How Dynamic Digital Solutions Builds Agile Business Solutions with Zoho One

  In this episode, Sangeeta Nath from Zoho One sits down with Kim McLachlan, Founder and Director of Dynamic Digital Solutions, to explore how Dynamic Digital Solutions helps businesses build agile, scalable applications using Zoho Creator and Zoho One.From construction and mining to professional services and healthcare, Kim shares real stories of transforming business operations—building everything from risk registers to HR platforms and supplier portals.If you're curious about low-code, custom workflows, and how Zoho partners help clients move faster with confidence, this is a must-listen.Key TakeawaysCustomized Business Apps, Not Generic Tools:Dynamic Digital Solutions crafts tailored solutions using Zoho Creator, eliminating the need for one-size-fits-all software.Rapid Low-Code Development:Kim explains how complex applications can be built and deployed in just days using Zoho’s low-code platform.Solving Industry-Specific Problems:From compliance in mining to HR in healthcare, Dynamic Digital Solutions creates tools designed around the real-world needs of clients.Dynamic Digital Solutions-Zoho Partnership Model:Learn how being a Zoho One partner empowers Dynamic Digital Solutions to integrate tools like CRM, Forms, and Analytics seamlessly.Behind the Build:A look at Dynamic Digital Solutions’ unique approach—working closely with clients throughout the build, not just at the beginning. Subscribe To Our Other Social Media Channels:-INSTAGRAM : @zoho.one (https://zoho.to/8Zx)X : @ZohoOne(https://zoho.to/nPJ)LINKEDIN : Zoho One(https://zoho.to/ILj)

  --------  

  32:55

  --------

  32:55
• EP. 07 | From NetSuite to Zoho: AariaLife’s Blueprint for Business Automation

  Tune in to this episode of Partner Chronicles as Sangeeta Nath from Zoho One  chats with Chirag and Hamish from AariaLife, a leading Zoho Premium Partner, about their success with Zoho One—the ultimate operating system for business! Learn why they transitioned from Oracle NetSuite to Zoho, started with Zoho Books, and now run their entire company on 20+ Zoho apps.Key TakeawaysWhy Zoho One? – A single platform for CRM, finance, analytics, HR, and moreClient Success Stories – How AariaLife replaces disconnected tools with seamless business automationRemote-Ready Solutions – Why cloud ERP and digital workflows are essential in today’s worldTrusted Partnerships – Their no-nonsense approach to client consultations (even saying NO when needed)Zoho’s Future – Where the platform shines (scalability, integrations) and where it’s evolving (manufacturing, global finance) Subscribe To Our Other Social Media Channels:-INSTAGRAM : @zoho.one (https://zoho.to/8Zx)X : @ZohoOne(https://zoho.to/nPJ)LINKEDIN : Zoho One(https://zoho.to/ILj)

  --------  

  44:50

  --------

  44:50
• EP. 06 | From Challenges to CRM Success – The Onion CRM Story

  What happens when a business leader sees a gap in how companies manage customer relationships and decides to fix it? Megan Cunningham Adams, founder of Onion CRM, did exactly that. In this episode, Akram Aslam from Zoho One dives into Megan’s journey, from the early days of building Onion CRM to helping businesses across New Zealand transform their sales and operations. They unpack the real struggles companies face with CRM adoption, the game-changing role of Zoho One’s all-in-one platform, and why the right technology isn’t just about data, it’s about driving growth. Packed with real stories and actionable insights, this is one conversation you don’t want to miss. Tune in now!Key Takeaways – Onion CRM & Zoho One  Zoho One as a Business OS – Customizable, scalable, and the "engine room" for businesses.Implementation – Layered "onion" approach, staged rollout, MVP first, completed in under a month.Training – Short, targeted sessions with follow-ups after 4-6 weeks.Target Markets – Manufacturing ($10M+), charities, and professional services.Strengths – Customer-focused, honest, flexible, and experts in Zoho Analytics & integrations.Onion BI – Advanced analytics, third-party integrations, and dashboards without full Zoho setup.Follow us on our other social media platforms: INSTAGRAM : @zoho.one (https://zoho.to/8Zx)X : @ZohoOne(https://zoho.to/nPJ)LINKEDIN : Zoho One(https://zoho.to/ILj)

  --------  

  35:58

  --------

  35:58

More Technology podcasts

Trending Technology podcasts

About Partner Chronicles

Partner Chronicles: Podcasts in Family