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The IT/OT Insider Podcast - Pioneers & Pathfinders

By David Ariens and Willem van Lammeren
The IT/OT Insider Podcast - Pioneers & Pathfinders
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  • Open Source in Industrial Applications with Alexander Krüger
    📣 Quick note before we dive into all things open source: In our last episode, we announced the launch of the ITOT.Academy: a live on-line learning experience for professionals navigating the complex world of IT/OT collaboration. Our early bird seats are filling up fast. If you’re serious about gaining practical skills (not just theory), now’s the time to secure your spot. Don’t wait too long, the first cohorts start on August 29 and September 5 (each cohort consists of six 2 hour sessions and you receive all recordings). 👉 Full training program and registration via ITOT.AcademyIn this episode of the IT/OT Insider Podcast, we sit down with Alexander Krüger, co-founder and CEO of United Manufacturing Hub (UMH), to talk about something that’s both old and revolutionary in the industrial world: open source software.This isn’t about hobby projects or side experiments. It’s about why open source is playing an increasingly important role in how factories move data, scale operations, and reduce vendor lock-in. Alexander brings both a technical and business perspective and shares what happens when a mechanical engineer dives deep into the world of cloud-native data infrastructure.Not all Open Source is created equalMost industrial companies still equate reliability with paying a vendor and signing a service-level agreement. But Alexander challenges that mindset. His team originally built UMH because they were frustrated with how hard it was to try, test, and scale traditional industrial software.“We just wanted to get data from A to B in a factory, but realized that problem isn’t really solved yet. So we made it open source.”Alexander is quick to point out that choosing open source doesn’t automatically mean less risk, but it does mean different trade-offs. Key factors include:* Licensing clarity* Community health (Is it maintained? Is it active?)* Governance (Who controls the roadmap? What happens if they change direction?)He even brings up the infamous example of vendors repackaging tools like Node-RED under different names, then charging for them without giving proper credit (or worse, shipping outdated versions).“If you’re already bundling open source into your software, why not be honest about it?”What about reliability?If you’re an OT leader, you might still worry: who do I call at 2 a.m. when something breaks?Alexander’s answer: you should be asking that question about any software, open or proprietary. Because often, what fails isn’t the software itself, it’s the integrations someone built in a rush, or the one engineer who knew how things worked and then left the company.With open source, there’s at least transparency, control, and the ability to maintain continuity. You’re not locked out of your own systems.The Human Side: The rise of the hybrid engineerOne of the most interesting parts of the conversation was about who will make this all work. Alexander sees a new kind of engineer emerging: someone with a background in OT, but who enjoys learning IT concepts, tinkering with Docker, and embracing DevOps practices.“We’re looking for people who used to live in TIA Portal but now run state of the art home automation in their free time.”This isn’t about turning everyone into a software developer. But it is about building a culture where people are open to learning from both sides and using modern ways of working and new tools to solve old problems.Stay Tuned for More!Subscribe to our podcast and blog to stay updated on the latest trends in Industrial Data, AI, and IT/OT convergence.🚀 See you in the next episode!Youtube: https://www.youtube.com/@TheITOTInsider Apple Podcasts: Spotify Podcasts: Disclaimer: The views and opinions expressed in this interview are those of the interviewee and do not necessarily reflect the official policy or position of The IT/OT Insider. This content is provided for informational purposes only and should not be seen as an endorsement by The IT/OT Insider of any products, services, or strategies discussed. We encourage our readers and listeners to consider the information presented and make their own informed decisions. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit itotinsider.substack.com
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  • We’re launching the ITOT.Academy (and we can’t wait to get started)
    Discover the program and claim your seat here: https://itot.academy 🎙️ In this special episode of the IT/OT Insider Podcast, David and Willem officially announce the launch of the ITOT.Academy!After years of conversations with IT/OT professionals, consultants, and technology vendors, one thing became clear: there’s a huge need for practical, vendor-neutral education to help people work together across IT and OT boundaries.The ITOT.Academy is designed to fill that gap.What you’ll learn in this episode:Why we created the AcademyWho it's for: OT teams, IT teams, consultants, vendorsThe structure of the program: short, live, interactive sessionsWhy it's not about convergence but collaborationWhen the first groups will startHow to sign up and join the first cohorts🚀 Learn more and sign up at https://itot.academy🎧 Subscribe for more honest conversations on bridging IT and OT.Chapters00:00 Introduction to ITOT Academy01:38 Feedback from Subscribers03:47 Target Audience for Training07:24 Training Format and Structure11:19 Core Concepts of the Training13:32 Interactive Sessions and Wrap-Up14:37 Launch Details and Closing Remarks This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit itotinsider.substack.com
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  • Building industrial IoT that works (and scales) with Olivier Bloch & Ryan Kershaw
    It is episode 31 and we’re finally tackling a topic that somehow hadn’t made the spotlight yet: IoT. And we couldn’t have asked for two better guests to help us dive into it: Olivier Bloch and Ryan Kershaw.This is not your usual shiny, buzzword-heavy conversation about the Internet of Things. Olivier and Ryan bring decades of hands-on experience from both sides of the IT/OT divide: Olivier from embedded systems, developer tooling, and cloud platforms, Ryan from the shop floor, instrumentation, and operational systems. Together, they’re building bridges where others see walls.IoT 101Olivier kicks things off with a useful reset:"IoT is anything that has compute and isn’t a traditional computer. But more importantly, it’s the layer that lets these devices contribute to a bigger system: by sharing data, receiving commands, and acting in context."Olivier has seen IoT evolve from standalone embedded devices to edge-connected machines, then cloud-managed fleets, and now towards context-aware, autonomous systems that require real-time decision-making.Ryan, meanwhile, brings us back to basics:"When I started, a pH sensor gave you one number. Now, it gives you twelve: pH, temperature, calibration life, glass resistance... The challenge isn’t getting the data. It’s knowing what to do with it."Infrastructure Convergence: The Myth of the One-Size-Fits-All PlatformWe asked the obvious question: after all these years, why hasn’t “one platform to rule them all” emerged for IoT?Olivier’s take is straightforward:"All the LEGO bricks are out there. The hard part is assembling them for your specific need. Most platforms try to do too much or don’t understand the OT context."You can connect anything these days. The real question is: should you? Start small, solve a problem, and build trust from there.Why Firewalls are no longer enoughAnother highlight: their views on security and zero trust in industrial environments.Olivier and Ryan both agree: the old-school "big fat firewall" between IT and OT isn’t enough."You’re not just defending a perimeter anymore. You need to assume compromise and secure each device, user, and transaction individually."So what is Zero Trust, exactly? It’s a cybersecurity model that assumes no device, user, or system should be automatically trusted, whether it’s inside or outside the network perimeter. Instead of relying on a single barrier like a firewall, Zero Trust requires continuous verification of every request, with fine-grained access control, identity validation, and least-privilege permissions. It’s a mindset shift: never trust, always verify.They also emphasize that zero trust doesn’t mean "connect everything." Sometimes the best security strategy is to not connect at all, or to use non-intrusive sensors instead of modifying legacy equipment.Brownfield vs. Greenfield: Two different journeysWhen it comes to industrial IoT, where you start has everything to do with what you can do.Greenfield projects, like new plants or production lines, offer a clean slate. You can design the network architecture from the ground up, choose modern protocols like MQTT, and enforce consistent naming and data modeling across all assets. This kind of environment makes it much easier to build a scalable, reliable IoT system with fewer compromises.Brownfield environments are more common and significantly more complex. These sites are full of legacy PLCs, outdated SCADA systems, and equipment that was never meant to connect to the internet. The challenge is not just technical. It's also cultural, operational, and deeply embedded in the way people work."In brownfield, you can’t rip and replace. You have to layer on carefully, respecting what works while slowly introducing what’s new," said Ryan.Olivier added that in either case, the mistake is the same: moving too fast without thinking ahead."The mistake people make in brownfield is to start too scrappy. It’s tempting to just hack something together. But you’ll regret it later when you need to scale or secure it."Their advice is simple:Even if you're solving one problem, design like you will solve five. That means using structured data models, modular components, and interfaces that can evolve.Final ThoughtsThis episode was a first deep dive into real-world IoT—not just the buzzwords, but the architecture, trade-offs, and decision-making behind building modern industrial systems.From embedded beginnings to UNS ambitions, Thing-Zero is showing that the future of IoT isn’t about more tech. It’s about making better choices, backed by cross-disciplinary teams who understand both shop floor realities and enterprise demands.To learn more, visit thing-zero.com and check out Olivier’s YouTube channel “The IoT Show” for insightful and developer-focused content.Stay Tuned for More!Subscribe to our podcast and blog to stay updated on the latest trends in Industrial Data, AI, and IT/OT convergence.🚀 See you in the next episode!Youtube: https://www.youtube.com/@TheITOTInsider Apple Podcasts: Spotify Podcasts: Disclaimer: The views and opinions expressed in this interview are those of the interviewee and do not necessarily reflect the official policy or position of The IT/OT Insider. This content is provided for informational purposes only and should not be seen as an endorsement by The IT/OT Insider of any products, services, or strategies discussed. We encourage our readers and listeners to consider the information presented and make their own informed decisions. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit itotinsider.substack.com
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  • The power of Industry 3.0 with Nikki Gonzales
    Today, we have the pleasure of speaking with Nikki Gonzales, Director of Business Development at Weintek USA, co-founder of the Automation Ladies podcast, and co-organizer of OT SCADA CON—a conference focused on the gritty, real-world challenges of industrial automation.Unlike many of our guests who often come from cloud-first, data-driven digitalization backgrounds, Nikki brings a refreshing and much-needed OT floor-level perspective. Her world is HMI screens, SCADA systems, manufacturers, machine builders, and the hard truths about where industry transformation actually stands today.What’s an HMI and Why Does It Matter?In Nikki’s words, an HMI is:"The bridge between the operator, the machine, and the greater plant network."It’s often misunderstood as just a touchscreen replacement for buttons—but Nikki highlights that a modern HMI can do much more:* Act as a gateway between isolated machines and plant-level networks.* Enable remote access, alarm management, and contextual data sharing.* Help standardize connectivity in mixed-vendor environments.The HMI is often the first step in connecting legacy equipment to broader digital initiatives.Industry 3.0 vs. Industry 4.0: Ground Reality CheckWhile the industry buzzes with Industry 4.0 (and 5.0 🙃) concepts, Nikki’s view from the field is sobering:"Most small manufacturers are still living in Industry 3.0—or earlier. They have mixed equipment, proprietary protocols, and minimal digitalization."For the small manufacturers Nikki works with, transformation isn't about launching huge digital projects. It’s about taking incremental steps:* Upgrading a handful of sensors.* Introducing remote monitoring.* Standardizing alarm management.* Gradually building operational visibility."Transformation for small companies isn’t about fancy AI. It’s about survival—staying competitive, keeping workers, and staying in business."With labor shortages, supply chain pressures, and rising cybersecurity threats, smaller manufacturers must adapt—but they have to do it in a way that is affordable, modular, and low-risk.UNS, SCADA, and the State of ConnectivityNikki also touched on how concepts like UNS (Unified Namespace) are being discussed:"Everyone talks about UNS and cloud-first strategies. But in reality, most plants still have islands of automation. They have to bridge old PLCs, proprietary protocols, and aging SCADA systems first."While UNS represents a desirable goal—a real-time, unified data model accessible across the enterprise—many manufacturers are years (or even decades) away from making that a reality without significant groundwork first.In this world, HMI upgrades, standardized communication protocols (like MQTT), and targeted SCADA modernization become the critical building blocks.The Human Challenge: Culture and WorkforceBeyond the technology, Nikki highlighted the human side of transformation:* Younger generations aren't attracted to repetitive, low-tech manufacturing jobs.* Manual, isolated processes make hiring and retention even harder.* Manufacturers must rethink how technology supports not just efficiency, but employee satisfaction.The future of manufacturing depends not just on smarter machines—but on designing operations that attract and empower the next generation of workers.Organizing a Conference from Scratch: OT SCADA CONBefore wrapping up, we asked Nikki about organizing OT SCADA CON."You need a little naivety, a lot of persistence, and the right partners. We jumped first, then figured out how to build the plane on the way down."OT SCADA CON is designed by practitioners for practitioners—short technical sessions, no vendor pitches, no buzzword bingo. Just real, practical advice for the engineers, integrators, and plant technicians who make industrial operations work.Final ThoughtsIn a world obsessed with the future, Nikki reminds us:You can't build Industry 4.0 without first fixing Industry 3.0.And fixing it starts with respecting the complexity, valuing the small steps, and supporting the people on the ground who keep manufacturing running.If you want to learn more about Nikki’s work, visit automationladies.io and check out OT SCADA CON, taking place July 23–25, 2025.Stay Tuned for More!Subscribe to our podcast and blog to stay updated on the latest trends in Industrial Data, AI, and IT/OT convergence.🚀 See you in the next episode!Youtube: https://www.youtube.com/@TheITOTInsider Apple Podcasts: Spotify Podcasts: Disclaimer: The views and opinions expressed in this interview are those of the interviewee and do not necessarily reflect the official policy or position of The IT/OT Insider. This content is provided for informational purposes only and should not be seen as an endorsement by The IT/OT Insider of any products, services, or strategies discussed. We encourage our readers and listeners to consider the information presented and make their own informed decisions. This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit itotinsider.substack.com
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  • MES Matters with Matt Barber
    Welcome to another episode of the IT/OT Insider Podcast. Today, we’re diving into the world of Manufacturing Execution Systems (MES) and Manufacturing Operations Management (MOM) with Matt Barber, VP & GM MES at Infor. With over 15 years of experience, Matt has helped companies worldwide implement MES solutions, and he’s now on a mission to educate the world about MES through his website, MESMatters.com .MES is a topic that sparks a lot of debate, confusion, and, in many cases, hesitation. Where does it fit in a manufacturing tech stack? How does it relate to ERP, Planning Systems, Quality Systems, or industrial data platforms? And what’s the real difference between MES and MOM?These are exactly the questions we’re tackling today.Thanks for reading The IT/OT Insider! Subscribe for free to receive new posts and support our work.MES vs. MOM: What’s the Difference?Matt opens the discussion by addressing one of the misconceptions in the industry-what actually defines an MES, and how it differs from MOM."An MES is a specific type of application that focuses on production-related activities-starting and stopping production orders, tracking downtime, recording scrap, and calculating OEE. That’s the core of MES."But MOM is broader. It extends beyond production into quality management, inventory tracking, and maintenance. MOM isn’t a single application but rather a framework that connects multiple operational functions.Many MES vendors include some MOM capabilities, but few solutions cover all aspects of production, quality, inventory, and maintenance in one system. That’s why companies need to carefully evaluate what they need when selecting a solution.How Do Companies Start with MES?Not every company wakes up one day and decides, “We need MES.” The journey often starts with a single pain point-a need for OEE tracking, real-time visibility, or better quality control.Matt outlines two main approaches:* Step-by-step approach* Companies start with a single use case, such as tracking downtime and production efficiency.* Once they see value, they expand into areas like quality control, inventory tracking, or maintenance scheduling.* This approach minimizes risk and allows for quick wins.* Enterprise-wide standardization* Larger companies often take a broader approach, aiming to standardize MES across all sites.* The goal is to ensure consistent processes, better data integration, and a unified system for all operators.* While it requires more planning and investment, it creates a cohesive manufacturing strategy.Both approaches are valid, but Matt emphasizes that even if companies start small, they should have a long-term vision of how MES will fit into their broader Industry 4.0 strategy.The Role of OEE in MESOEE (Overall Equipment Effectiveness) is one of the most common starting points for MES discussions. It measures how much good production output a company achieves compared to its theoretical maximum.The three key factors:* Availability – How much time machines were available for production.* Performance – How efficiently the machines ran during that time.* Quality – How much of the output met quality standards."You don’t necessarily need an MES to track OEE. Some companies do it in spreadsheets or standalone IoT platforms. But if you want real-time OEE tracking that integrates with production orders, material usage, and quality data, MES is the natural solution."People and Process: The Hardest Part of MES ImplementationOne of the biggest challenges in MES projects isn’t the technology-it’s people and process change.Matt shares a common issue:"Operators often have their own way of doing things. They know how to work around inefficiencies. But when an MES system is introduced, it enforces a standardized way of working, and that’s where resistance can come in."To make MES adoption successful, companies must:* Get leadership buy-in – A clear vision from the top ensures the project gets the necessary resources and support.* Engage operators early – Including shop floor workers in the process design increases adoption and usability.* Define clear roles – Having global MES champions and local site super-users ensures both standardization and flexibility."You can have the best MES system in the world, but if no one uses it, it’s worthless."How the MES Market is ChangingMES has been around for decades, but the industry is evolving rapidly. Matt highlights three major trends:* The rise of configurable MES* Historically, MES projects required custom coding and long implementation times.* Now, companies like Infor are offering out-of-the-box, configurable MES platforms that can be set up in days instead of months.* Companies that offer configurable OTB applications (like Infor) are able to offer quick prototyping for manufacturing processes, ensuring customers benefit from agility and quick value realisation.* The split between cloud-based MES and on-premise solutions* Many legacy MES systems were designed to run on-premise with deep integrations to shop floor equipment.* However, cloud-based MES is growing, especially in multi-site enterprises that need centralized management and analytics.* Matt recognises the importance of cloud based applications, but highlights that there will always be at least a small on-premise part of the architecture for connecting to machines and other shopfloor equipment.* MES vs. the rise of “build-it-yourself” platforms* Some smaller manufacturers opt for the “do-it-yourself” approach, creating their own MES-Light applications by layering in various technologies and software platforms.* This trend is more common in smaller manufacturers that need flexibility and are comfortable developing their own industrial applications.* However, for enterprise-wide standardization, an OTB configurable MES platform provides the best scalability and consistency, and the most advanced platforms allow end-users to configure it themselves through master data, reports, and dashboards.MES and Industrial Data PlatformsA big topic in manufacturing today is the role of data platforms. Should MES be the central hub for all manufacturing data, or should it feed into an enterprise-wide data lake?Matt explains the shift:"Historically, MES data was stored inside MES and maybe shared with ERP. But now, with the rise of AI and advanced analytics, manufacturers want all their industrial data in one place, accessible for enterprise-wide insights."This has led to two key changes:* MES systems are increasingly required to push data into (industrial) data platforms.* Companies are focusing on data contextualization, ensuring that production data, quality data, and maintenance data are all aligned for deeper analysis."MES is still critical, but it’s no longer just an execution layer-it’s a key source of contextualized data for AI and machine learning."Where to Start with MESFor companies considering MES, Matt offers some practical advice:* Understand your industry needs – Different MES solutions are better suited for different industries (food & beverage, automotive, pharma, etc.).* Start with a clear business case – Whether it’s reducing downtime, improving quality, or optimizing material usage, have a clear goal.* Choose between out-of-the-box vs. build-your-own – Large enterprises may benefit from standardized MES, while smaller companies might prefer DIY industrial platforms.* Don’t ignore change management – Successful MES projects require strong collaboration between IT, OT, and shop floor operators."It’s hard. But it’s worth it."Final ThoughtsMES is evolving faster than ever, blending traditional execution functions with modern cloud analytics. Whether companies take a step-by-step or enterprise-wide approach, MES remains a critical piece of the smart manufacturing puzzle.For more MES insights, check out mesmatters.com or Matt’s LinkedIn page, and don’t forget to subscribe to IT/OT Insider for the latest discussions on bridging IT and OT.Stay Tuned for More!Subscribe to our podcast and blog to stay updated on the latest trends in Industrial Data, AI, and IT/OT convergence.🚀 See you in the next episode!Youtube: https://www.youtube.com/@TheITOTInsider Apple Podcasts: Spotify Podcasts: This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit itotinsider.substack.com
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About The IT/OT Insider Podcast - Pioneers & Pathfinders

How can we really digitalize our Industry? Join us as we navigate through the innovations and challenges shaping the future of manufacturing and critical infrastructure. From insightful interviews with industry leaders to deep dives into transformative technologies, this podcast is your guide to understanding the digital revolution at the heart of the physical world. We talk about IT/OT Convergence and focus on People & Culture, not on the Buzzwords. To support the transformation, we discover which Technologies (AI! Cloud! IIoT!) can enable this transition. itotinsider.substack.com
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