Gravel, Grand Openings & the Mobile Fee Fallout: Detailing’s Dirty Truths
When you open your dream shop with space for RVs, boats, and cars — but customers still hesitate to make the drive — what’s the next move? In this episode, Shawn Gervais and Marshall Hill pull back the curtain on a local detailer’s grand opening, breaking down the wins, the red flags, and the must-fix strategies to turn a good start into long-term success.From the hidden cost of a gravel driveway to the love–hate relationship with mobile work, we tackle the hot topic of travel fees and how nickel-and-diming customers can quietly kill your bookings. We explore creative ways to get more RV and boat clients, when to drop the extra charges, and how to market smarter so your location becomes a destination.If you’ve ever debated mobile vs. shop work, or wondered why “little extras” can cost you big, this is the episode to watch before your next business decision. It’s real talk, real problems, and real solutions — with a side of Off the Clock humor.
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1:03:04
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1:03:04
How to Turn a Wand Wash into a Detailing Empire
What happens when a mobile detailer scrubbing his truck at a self-serve wash gets offered the opportunity of a lifetime... by a complete stranger? In this episode, Shawn Gervais and Marshall Hill break down a wild real-life scenario that could be every detailer’s dream — or nightmare — depending on how you play it.They dive into:How to evaluate surprise partnerships (even when it feels like fate)Whether family hires are worth the dramaThe hidden marketing genius of self-serve baysThe three types of packages every in-bay detailer should offerWhy your POS system can make or break your shopAnd how to own the bay without blowing the bankThis is your blueprint for turning slow mobile seasons into high-volume, high-visibility wins — no fluff, just real talk.Plus: Tips on contracts, hiring, marketing at car washes, and keeping your overhead from eating your dreams.If you're a mobile detailer thinking about expanding or partnering with a wash, this episode could save (or make) you thousands.💥 Marketing. Mindset. Mayhem. All off the clock.#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice
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1:17:23
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1:17:23
From Happy Gilmore to Multiplying Time and Being Indistractable
Crack a cold one and buckle up—Shawn Gervais and Marshall Hill are back and unfiltered. This episode jumps from beer snobbery to business savagery, unpacking why beer ads hit harder than car commercials (and why your brand probably needs to take notes). The duo dives into the Happy Gilmore sequel (yes, it’s a thing), and how watching the world—really watching—can give your business the edge.We’re talking performance coaching without the fluff, AI tools that actually boost your bottom line, and spicy takes on productivity that’ll slap you out of that afternoon slump. Whether you’re here for the laughs or the business gold, this one’s a rollercoaster worth riding.💥 Marketing. Mindset. Mayhem. All off the clock.#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice
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1:05:30
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1:05:30
Selling Sand on the Beach: Stealth Wealth, Brazil, and the Art of Creative Hustle
This week, Shawn Gervais and Marshall Hill dive deep into the wild world of business, branding, and Brazil - unpacking everything from coconut water kiosks to the secret sauce of stealth wealth. With “the beach” as a metaphor for untapped market opportunities, they explore how creativity and collaboration can flip traditional marketing on its head.Whether it’s mastering non-verbal cues or crafting campaigns that seduce rather than sell, this episode is packed with hot takes and hilarious insights that will have you rethinking how you position your business. From cultural curveballs to consumer psychology, it’s time to stop chasing trends and start owning your beach.👉 Listen in to learn how to stand out without selling out.TakeawaysYou have to capitalize on marketing trends quickly.Never attack your customer in your marketing.Consumer purchasing power dictates market trends.Understanding your target audience is crucial for effective marketing.Creative marketing can differentiate your business.Cultural observations can inform business strategies.Navigating business challenges requires quick decision-making.Customer relationships are key to business success.Identifying your unique selling proposition is essential.The service industry offers valuable lessons for all businesses. Understanding your market is crucial; think of it as your beach.Creative selling can engage customers more effectively than traditional methods.Collaboration among businesses can lead to a thriving ecosystem.Stealth wealth refers to finding value in non-glamorous business opportunities.Effective marketing strategies are essential for capturing customer attention.Nonverbal communication plays a significant role in customer interactions.Identifying your unique selling proposition can set you apart from competitors.Building relationships with customers is key to long-term success.Observing market trends can inspire innovative business ideas.Don't be afraid to explore unconventional business models. Chapters00:00 Introduction and Light Banter02:51 Marketing Strategies in the Detailing Industry05:50 Navigating Business Challenges08:58 The Importance of Customer Relationships11:52 Trends in Beverage Consumption14:56 Cultural Shifts in Drinking Habits17:49 Travel Experiences and Observations20:51 Humor in Everyday Situations21:12 The Genius of Marketing Campaigns22:21 Exploring Beach Culture and Marketing Strategies23:20 Understanding Local vs. Tourist Dynamics25:25 The Game of Selling at the Beach27:13 Contrasting Wealth and Poverty30:20 The Importance of Differentiation in Sales31:20 Identifying Your Market 'Beach'34:23 Nonverbal Communication in Sales36:16 The Art of Persuasion and Selling41:33 Ecosystem of Vendors and Collaboration42:46 The Beach Experience: A Unique Perspective45:41 Marketing Strategies: Capturing Attention48:34 Subscription Services: Innovating Customer Convenience51:44 Ecosystem Collaboration: Working with Local Businesses54:41 Stealth Wealth: Finding Value in the Unseen59:44 Chasing Big Dreams: Opportunities in Your Community
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1:12:21
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1:12:21
AI and Authenticity: Navigating the New Normal
In this episode, Shawn Gervais and Marshall Hill discuss various topics related to car care, maintenance customers, and the impact of AI on business and society. They explore the importance of efficiency in car care services, customer expectations, and the evolving landscape of technology. The conversation highlights the balance between leveraging AI and maintaining authenticity in personal interactions. In this conversation, Shawn Gervais and Marshall discuss the evolving role of technology, particularly AI, in our lives and businesses. They explore the balance between embracing new technologies and maintaining the human element in our interactions and experiences. The discussion highlights the importance of using AI as a tool to enhance creativity and efficiency, rather than as a replacement for authentic human experiences. They emphasize the need for community engagement, the shift towards video content, and the significance of quality over quantity in marketing strategies. The conversation concludes with a call to action for listeners to leverage AI tools to improve their business practices and connect with their target audience more effectively.#orbisx #hypercleancarcare #hyperclean #offtheclockshow #detailing #ceramiccoating #businesstips #businessadvice
The OrbisX Off the Clock Show is an informative discussion for detailers and tinters as well as other auto professionals about business, marketing, trends, fun stuff and of course the incredible OrbisX app for detailers and tinters.
South Africa