The Modern Retail Podcast

Peer-to-peer resale platform Depop is trying to differentiate itself from the competition through the power of music.Driven by data showing that 56% of the Depop community attends live music events, the company recognized there is an opportunity to cater to users scrolling its app for secondhand concert looks. To capitalize on this insight, the company scaled its popular shop drop model, in which prominent musicians list items directly from their personal wardrobes. To date, it has collaborated on drops with the likes of Kacey Musgraves, Zara Larsson and Olivia Rodrigo.Beyond digital storefronts, the London-based company is also increasingly showing up at global music events, such as sponsoring Rodrigo's 2026 Daisy Chain Fields Festival with an interactive pop-up featuring secondhand apparel and accessories. And this year, the company named Larsson the face of its global 360 campaign.This week, Steve Dool, senior director of brand and creative at Depop, joined the Modern Retail Podcast to break down the company’s music-focused marketing strategy. He discussed:

How Depop has positioned itself at the intersection of fashion and music.

Working with major musicians who happen to already be Depop users.

Tapping into pop culture and live music in organic ways.

Amazon’s Prime Big Deals Days has fundamentally altered the retail calendar, turning October into the official kickoff for holiday shopping. What started out as a summer event has expanded into a crucial Q4 marker. The deals are now driving consumers to research and buy earlier each year amid sustained inflation.

In just a few short years, the fall event has become a key acquisition channel and testing ground for sellers ahead of Black Friday. Consumers are increasingly researching deals days in advance, comparing prices and deals before making purchases.

On this week’s Modern Retail Podcast, executive editor Anna Hensel and senior reporter Gabriela Barkho are joined by Joe O’Connor, senior director of innovation and growth Tinuiti, to discuss the evolution of Amazon's Fall Prime Day.

This episode dives into:

The rise of earlier holiday shopping.

Strategic ad budgeting that targets the right audience.

Capitalizing on post-Deals Days momentum until Black Friday.

Three years since the debut of TikTok Shop, brands are still weighing whether it’s worth investing in the social commerce channel.

In the past year, Whisker, the maker of Litter Robot, finally took the plunge, joining TikTok Shop primarily to secure an early adoption advantage on the platform and reach younger demographics like Gen Z and Gen Alpha.

Whisker CMO Hew Loyd joined this week’s Modern Retail Podcast to discuss the pros and cons of DTC brands betting on TikTok Shop.

Despite being a high-consideration item at $699, Litter Robot found early success on TikTok Shop due to its unique, visually-appealing features. The product’s automated self-cleaning process is what the company calls a "thumb stopper” for audiences, which gets curious users to pause and see how it works. This virality and subsequent TikTok Shop sales have created a halo effect for the brand, with Whisker anticipating that its TikTok Shop presence will drive sales across other channels, like its direct-to-consumer website and Amazon.

In this episode Loyd discusses:

Whisker’s firm pricing strategy, with the company opting to stay away from the go-to aggressive discounting strategies many TikTok Shop merchants adopt.

Gaining first-party data by onboarding TikTok Shop customers to the Litter Robot app.

Carefully scaling Whisker’s affiliate program by prioritizing niche content creators over a high-volume posting approach.

Increasingly, people are asking ChatGPT, Claude or Gemini for product recommendations, and it's changing how brands position themselves online.Brands are used to optimizing their products for physical shelves and digital storefronts. But now, they also increasingly have to think about the AI shelf, a concept recently outlined by tech writer Deana Burke in the newsletter Boys Club. Burke decided to test AI bots by creating a completely fictional natural deodorant brand to see if she could get it recommended on the AI shelf. And the experiment actually worked.As product discovery evolves from the physical shelf to the digital shelf, and now to the AI shelf, there are a few question marks. How do these algorithms decide which products to surface? And if you're an emerging brand, how do you ensure your products take space on that AI shelf?Joining the Modern Retail Podcast this week to unpack the AI shelf revolution is Jessica Wright, senior vp of product at Spins Foundry.This week’s podcast episode digs into:

How personalized AI shelves are shaping CPG trends.

How brands can get their products machine-readable for AI agents.

Why this data is fundamentally changing organic and paid marketing.

Footwear brand Rothy's, which crossed $211 million in sales last year, is an example of a company that has managed to successfully navigate the volatile direct-to-consumer shoe category, even as competitors like Allbirds have failed.

Brands that began as strictly DTC are increasingly looking at what they can do to survive and grow beyond just putting out digital ads. But doing so without burning money is a challenge and requires discipline.

So how has Rothy’s not only survived but stayed profitable at a time when many of its DTC-era peers have gone under? By growing its operations intentionally, according to Rothy’s CEO & president Dayna Quanbeck, who joined the Modern Retail Podcast this week.

Quanbeck said the company’s current challenge is to “not be distracted” by all the growth and to practice patience to avoid expanding too soon. It’s a trap that other DTC footwear brands have fallen into over the past decade. As such, Rothy’s is testing physical retail concepts while balancing them with a sustainable footprint.

This week’s podcast episode digs into:

The evolving challenges of the direct-to-consumer footwear category.

Transitioning from DTC-first to wholesale and physical distribution.

Knowing when and where to expand next.