ILTA Voices

Most learning teams track attendance and completion rates, but those metrics tell us little about actual adoption or capability. The speakers explored how to use usage data, engagement analytics, and behavioral insights to design smarter learning programs. From identifying who’s struggling to adopt AI tools to segmenting users by skill level, let's see how data can make learning programs more targeted, responsive, and effective.

Moderator:
Deborah Hayes, Senior Client Enablement,Intellek

Speaker:
Cindy Bare, Chief Data and Innovation Officer, FBT Gibbons

Join us for our newest podcast series, Hot Topics, posted weekly every Monday. We'll take you through the latest news in the Legal Tech and AI space to keep you up to date for the week ahead.
 
Want to read more about a particular story? We've got you covered—all of our sources are linked below:
 

AI News

Last Week in AI: What Launched, What Got Shelved, and Who Stepped In [opendatascience.com]

OpenAI Confirms Weeks of AI Safety Talks With Anthropic and Google DeepMind [theaiinsider.tech]

Legal Tech News

Legal IT Insider Latest News [legaltechnology.com], [legaltechnology.com]

LegalTechTalk News [legaltech-talk.com]

Artificial Lawyer [artificiallawyer.com], [artificiallawyer.com]

Law.com Legaltech News [law.com], [law.com]

ILTA Press Wall

ILTA Press Wall [iltanet.org]

In our third and final installment of this podcast series, we will discuss the value in continuing the momentum of mentorship. Join Ann Gorr and Lydia Flocchini for a candid conversation about making professional mentorship a cyclical process that opens the door to lifelong career development.

Moderator:
@Samuel Smith - Information Governance Senior Analyst, Latham & Watkins LLP

Speakers:
@Ann Gorr - Legal Technology Consultant & Information Governance Strategist
@Lydia Flocchini - Founder & CEO, Scarab Strategies

Recorded on 10-02-2026.

In this episode, the host welcomes Nett Lynch, Chief Information Security Officer at Kraft Kennedy, for a conversation about human-centered cybersecurity. Nett traces her path from ten years in technical IT roles through founding an MSP, where an early misstep with a nursery and landscaping client taught her the lesson that has shaped her career since: technical recommendations only land when they are translated into business outcomes. That realization, paired with an MBA, pushed her toward blending emotional intelligence with business acumen, the combination she now credits as the real differentiator for any technology advisor.

 

She shares the story of a reluctant first compliance engagement with a law enforcement client that was failing its CJIS (Criminal Justice Information Systems) attestation. By treating the review like a standard IT discovery and presenting the security gaps in plain business terms, including dormant accounts still held by former IT staff, she won the council's approval on the spot, over an incumbent vendor who proposed no changes at all. The experience convinced her that compliance, handled well, is not a checkbox exercise but a genuine opportunity to raise an organization's security posture.

 

On current priorities, Nett walks through why she considers passwordless authentication the single highest impact change an organization can make, how building a genuine culture of security (constant, top-down communication rather than an annual training) is what actually changes behavior, and why she is already preparing clients for “Q Day,” the point at which quantum computing will be able to break today's encryption, including passwords, in seconds. She also discusses why more law firms of every size are pursuing SOC 2 or ISO certifications to satisfy client security questionnaires and win larger clients, and why business owners should never assume their IT provider is covering every gap without independent validation.

 

Throughout, Nett returns to the same theme: the human element, understanding a client's motivations, fears, and business goals, is what turns a technical recommendation into a decision people actually act on.

Join Matheus Gutierrez and Sandokan Stage for part three of a three-part podcast all about AI readiness and the Advise loop.