ChargeForward Conversations - The Insider’s Playbook for Merchant Accounts and Payment Processing
Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Merchant-Accounts.ca
Getting approved for a merchant account isn’t always as simple as filling out an application. Processors evaluate risk profiles, business models, and potential liabilities before deciding to approve a merchant—and many business owners don’t realize the factors that can make or break their application. In this episode of ChargeForward Conversations, we sat down with David Goodale, CEO of Merchant-Accounts.ca, to demystify payment processing and help merchants make smarter decisions.
What you’ll discover:
Understanding Risk Profiles - What payment processors look for and how risk assessment impacts your rates.
Common Merchant Mistakes - Errors that could delay or prevent approval (and how to fix them).
Interchange Plus vs. Flat Pricing - Why transparency matters and how to negotiate better rates.
Future Delivery Risk - The hidden factor that could drive up costs or get your application declined.
The Role of Relationships - Why working with a processor who understands your business is crucial.
Whether you’re a startup looking for your first payment processor or an established merchant considering a rate review, this conversation will give you the knowledge you need to make informed decisions. Tune in to gain expert guidance on optimizing your payment strategy and protecting your bottom line.
Presentations by Jarrod Wright and David Goodale host of E-commerce Vlogcast
--------
55:59
Payment Trends and Predictions for 2025 - What does the future hold for payments professionals?
Video Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911
From the rise of biometrics to alternative payment options and AI-powered transactions, new developments in technology will have a major impact on the payments industry in 2025. What should merchants embrace? What should they look out for? And most importantly, how can they leverage new trends and technology into 12 months of profits?
In this episode we take a look at some of the payments trends industry professionals are seeing for the next year. We’ll also offer some expert tips for how to implement new technologies to optimize revenue and protect your business from fraud and chargebacks.
What you’ll learn when you listen to this podcast:
How “Click to Cancel” may disrupt subscription billing
The pros and cons of AI in fraud prevention & detection
Palm-based payments and other advances in biometrics
How banks plan to compete with Apple Pay & Google Wallet
Potential impacts of generative AI on fraud
Presentations by Justin Clements, Tennie Thurman and Zak Matthews
--------
57:05
ChargeForward Conversations - The Future of Payments & Using Media to Build a Brand
Video Podcast Replay – Audio from a ChargeForward Conversations video podcast with experts from Chargebacks911 and Voalyre
Dive into The Future of Payments & Using Media to Build a Brand in this exciting debut of The ChargeForward Conversations Podcast. Jarrod Wright, Head of Marketing at Chargebacks911, chats with Tedd Huff, a FinTech veteran, founder of Voalyre, and host of FinTech Confidential. They discuss how businesses can harness the power of payments innovation and media to stand out in today’s competitive market.
In this episode you’ll discover:
Key trends in payments: ACH, FedNow, RTP, cryptocurrency, and blockchain.
How stablecoins are changing the landscape of financial transactions.
Why video-first content strategies and podcasting are essential tools for brand growth.
The importance of quality production and storytelling in connecting with audiences.
Whether you’re a FinTech professional, content marketer, or entrepreneur, this episode is your guide to leveraging payments innovation and media strategies for success. Stay tuned for insights, practical tips, and predictions for the future of finance and digital content creation.
Presentations by Jarrod Wright and Tedd Huff host of FinTech Confidential
--------
43:31
How to Optimize Recurring Revenue: Protecting MIDs while Managing Chargebacks & Failed Payments
Webinar Replay – Audio from an earlier webinar with experts from Chargebacks911 and FlexPay
Failed payment recovery is crucial, but the amount of retries are limited: most card networks allow only 15 attempts over 30 days. For high-risk merchants with lower thresholds, multiple retries can lower risk scores and make recovery even harder. Is there a way to evaluate failed payments to know which ones can be recovered?
In this webinar we look at strategies for handling chargebacks and failed payments while maintaining the health of your MIDs.
What you’ll learn when you listen to this Podcast:
Understanding ambiguous decline codes across issuers
Identifying which payments warrant a retry
Why recovery is important to the user experience
Hard declines vs. soft declines: how does recovery differ?
How chargeback prevention impacts recovery
When — and when not — to involve customers in recovery
Webinar presentations by Justin Clements and Ray Watson
--------
48:08
Disputes in 2024: The Big Picture - New Insights from the 2024 Chargeback Field Report
Webinar Replay - Audio from an earlier webinar with experts from Chargebacks911 and Edgar, Dunn & Company
As payments technology evolves, so do disputes and chargebacks. How does the “big picture” look in 2024? Chargebacks911 and Edgar, Dunn & Company invite you to take a realistic “frontline” view of the current state of disputes and fraud. Based on the 2024 Chargeback Field Report, this webinar reflects the input of hundreds of real merchants in a wide range of verticals.
We discuss what merchants of all sizes are saying about the transaction issues they’re dealing with now, and what new threats are emerging within payments.
What you’ll learn when you listen to this Podcast:
The rising costs of fraud and fraud fighting
Ongoing shifts in consumer shopping behaviors
Are new alternative payment methods impacting fraud?
How AI is changing prevention strategies
Proactively dealing with the surging threat of friendly fraud
Webinar presentations by Jarrod Wright, Zachary Matthews and Mark Beresford
South Africa