S2, Ep 3: Contracts, Clients & Cancellation Clauses: Legal Talk with Jade Spehr from JadeStart
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this episode, hosts Kayla and Jasmine welcome Jade Spehr, co-owner of JadeStart, a coaching and consulting firm dedicated to helping beauty and aesthetic businesses thrive. They discuss Jade's journey from corporate law to coaching, the importance of self-care in the beauty industry, and share inspiring client success stories. The conversation also covers practical advice on navigating cancellation policies, understanding non-compete laws, and the ethics of incentivising reviews. The episode concludes with humorous client stories during 'Tea Time' and a celebration of JadeStart's upcoming 10-year anniversary.**PSA please ignore how many times I say 'like" in my story - when I get hungry my brain stops working - JazzJade's Free Course Link: https://www.jadestart.com/The_Elevate_Series_CourseJADE: https://www.instagram.com/jadestart_/KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/jasminescarr_/TIMELY: https://app.gettimely.com/registerTakeawaysJade Spehr is the co-owner of JadeStar, focusing on beauty and aesthetic businesses.Self-care is crucial for beauty professionals, with facials being a favorite treatment.Cancellation policies must be clearly communicated to clients before appointments.Understanding profit margins is essential for enforcing cancellation fees.Non-compete clauses can be difficult to enforce and may be scrapped in future legislation.Incentivising reviews can lead to legal issues if not handled correctly.Building strong relationships with staff can prevent issues when they leave.Client success stories highlight the transformative power of coaching.The beauty industry is filled with unique and sometimes unhinged client experiences.JadeStar is celebrating its 10-year anniversary with a free 10-part course.
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S2 Ep2: The 5 Star Experience - Clare Ripsher
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this engaging conversation, Jasmine and Kayla chat with Clare Ripsher from Five Star Therapist about her journey in the beauty industry, the importance of creating a memorable client experience, and strategies for client retention. They discuss the significance of personal connections with clients, the need for continuous upskilling in the beauty field, and share humorous and outrageous stories from their experiences in the industry. Clare also shares insights on her training programs and how she aims to elevate the standards of beauty therapy.TAKEAWAYS:Creating a five-star experience involves personal connections with clients.Client retention is built on trust and consistent communication.Upskilling is essential in the ever-evolving beauty industry.A memorable client experience can lead to referrals and repeat business.Understanding clients' needs is crucial for personalised treatments.The beauty industry is shifting towards niche specialisations.Effective communication can enhance the client experience significantly.Training staff to provide exceptional service is vital for business success.Listening to clients' feedback helps improve services and offerings.Building a community around your business fosters loyalty. KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/bellabronzetans/TIMELY: https://www.gettimely.com/CLARE: https://www.instagram.com/5startherapist/
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S2, Ep1: How to Manifest your Best Life in 2025
We are back for Season 2 and are super excited to partner with Timely as our sponsor!Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this episode, Kayla and Jasmine discuss the importance of Timely in the beauty industry, balancing work and family life, and the art of manifesting goals. They share personal stories, product recommendations, and the significance of positive language and realistic goal setting for 2025. The episode concludes with humorous anecdotes from the beauty industry, emphasising the shared experiences of beauty professionals.KAYLA: https://www.instagram.com/socialsforsalons/#JASMINE: https://www.instagram.com/bellabronzetans/?hl=enTIMELY: https://app.gettimely.com/register
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Ep: 10 - Finance, but make it fun with Sarah Megginson
In this episode, Kayla and Jasmine welcome personal finance expert Sarah Megginson to discuss the importance of women in finance, personal finance journeys, and practical financial advice for individuals and business owners.
They explore the challenges women face in financial literacy, share personal stories, and provide insights on credit card strategies and evaluating payment platforms for businesses. The conversation emphasizes the need for financial independence and the importance of understanding one's finances.
In this conversation, Kayla and Jasmine discuss the importance of forecasting in business, especially when making decisions that impact the future. They delve into the complexities of rewarding staff during the holiday season, particularly regarding tax deductibility and fringe benefits. The discussion emphasizes the need for effective financial management, including maintaining multiple accounts and being aware of potential money leaks in business operations.
They also share practical money-saving tips for business owners, highlighting the importance of being proactive and informed about financial decisions.
Kayla and Jasmine discuss various financial strategies for business owners, emphasising the importance of asking questions, conducting regular audits, and streamlining operations. They share personal anecdotes about negotiating fees and managing expenses, as well as humorous takes on questionable tax deductions. The discussion highlights the need for proactive financial management and the benefits of regular check-ins to maintain financial health.
KAYLA: https://www.instagram.com/socialsforsalons
JASMINE: https://www.instagram.com/bellabronzetans/
SALON FIRST: https://www.salonfirst.com.au/
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Ep 9. The Lovely Lucy - Founder of Lash Rescue
This episode is proudly sponsored by Salon First - make sure you use the code BEAUTIESANDTHETEA15 for 15% off your next order!
In this episode, hosts Kayla and Jasmine welcome Lucy, the director of Lash Rescue, to discuss her journey in the beauty industry plus discuss the challenges of launching a product and the importance of branding and marketing.
They explore Lucy's favourite beauty treatments, her experiences with collaborations, and the significance of building relationships with clients and wholesalers. The conversation also touches on trademark issues and the importance of creating a memorable unboxing experience for customers.
The episode concludes with some entertaining client stories and Lucy's aspirations for the future of her brand.
We hope you enjoy! xx
KAYLA: https://www.instagram.com/socialsforsalons
JASMINE: https://www.instagram.com/bellabronzetans/
SALON FIRST: https://www.salonfirst.com.au/
Your go-to podcast for all things beauty, business & hot industry tea 🎙️🌶️
You've come to the right place if you love beauty and business advice with no filter, inspirational chats with high flyers, and a side of piping hot tea. I’m Kayla Zigic, and I’m Jasmine Scarr we are two beauty industry leaders with over 40 years of combined salon experience who decided it was time to lift the lid on not only some of the juiciest topics but real-life salon emergencies, advice and stories to help you get through your lunch break or drive home.
South Africa