S2, Ep 5: Beauty Expo Wrap Up, Jazz Bought a House and Kayla is Rebranding
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this engaging conversation, Kayla and Jasmine explore various themes related to the beauty industry, including business confidence, personal experiences from a recent trip to Japan and the Beauty Expo, product recommendations, and the importance of client relationships. They also discuss the challenges of rebranding, effective marketing strategies, and the significance of handling online criticism. The conversation wraps up with insights on manifestation and positive thinking, emphasising the power of words and mindset in achieving personal and professional goals.TakeawaysConfidence in business decisions is crucial.Experiences from events like the Beauty Expo are invaluable.Product recommendations can enhance client satisfaction.Personal stories can resonate with audiences.Salon growth requires strategic planning and execution.Building strong client relationships is essential for success.Rebranding can refresh a business's image.Effective marketing strategies are key to brand visibility.Handling online criticism requires resilience and positivity.Manifestation can help achieve personal and professional goals.KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/bellabronzetans/TIMELY: https://www.gettimely.com/
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S2, Ep4: Visibility is Currency: Social Media Musts for Beauty in 2025
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this conversation, Jasmine and Kayla discuss various aspects of running a beauty business, focusing on training, social media strategies, and the importance of adapting to changes in online learning and content creation. They explore the significance of search ability on platforms like Instagram and TikTok, the need for engaging video content, and the metrics that matter for improving social media performance. The episode also features humorous client stories during the 'Tea Time' segment, adding a light-hearted touch to the serious discussions.TakeawaysTechnical challenges can happen to anyone, even tech-savvy individuals.Training others can lead to personal growth and new insights.Business opportunities can arise unexpectedly, such as purchasing a salon.Membership models in online learning may be losing relevance.Social media is evolving, and businesses must adapt their strategies accordingly.Searchability on platforms like Instagram is becoming crucial for visibility.Creating content that is savable and shareable is key to engagement.Video content is essential for connecting with audiences in 2025.Understanding analytics can help businesses optimize their social media efforts.Client interactions can lead to unexpected and humorous stories. KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/bellabronzetans/TIMELY: https://www.gettimely.com/
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S2, Ep 3: Contracts, Clients & Cancellation Clauses: Legal Talk with Jade Spehr from JadeStart
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this episode, hosts Kayla and Jasmine welcome Jade Spehr, co-owner of JadeStart, a coaching and consulting firm dedicated to helping beauty and aesthetic businesses thrive. They discuss Jade's journey from corporate law to coaching, the importance of self-care in the beauty industry, and share inspiring client success stories. The conversation also covers practical advice on navigating cancellation policies, understanding non-compete laws, and the ethics of incentivising reviews. The episode concludes with humorous client stories during 'Tea Time' and a celebration of JadeStart's upcoming 10-year anniversary.**PSA please ignore how many times I say 'like" in my story - when I get hungry my brain stops working - JazzJade's Free Course Link: https://www.jadestart.com/The_Elevate_Series_CourseJADE: https://www.instagram.com/jadestart_/KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/jasminescarr_/TIMELY: https://app.gettimely.com/registerTakeawaysJade Spehr is the co-owner of JadeStar, focusing on beauty and aesthetic businesses.Self-care is crucial for beauty professionals, with facials being a favorite treatment.Cancellation policies must be clearly communicated to clients before appointments.Understanding profit margins is essential for enforcing cancellation fees.Non-compete clauses can be difficult to enforce and may be scrapped in future legislation.Incentivising reviews can lead to legal issues if not handled correctly.Building strong relationships with staff can prevent issues when they leave.Client success stories highlight the transformative power of coaching.The beauty industry is filled with unique and sometimes unhinged client experiences.JadeStar is celebrating its 10-year anniversary with a free 10-part course.
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S2 Ep2: The 5 Star Experience - Clare Ripsher
Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this engaging conversation, Jasmine and Kayla chat with Clare Ripsher from Five Star Therapist about her journey in the beauty industry, the importance of creating a memorable client experience, and strategies for client retention. They discuss the significance of personal connections with clients, the need for continuous upskilling in the beauty field, and share humorous and outrageous stories from their experiences in the industry. Clare also shares insights on her training programs and how she aims to elevate the standards of beauty therapy.TAKEAWAYS:Creating a five-star experience involves personal connections with clients.Client retention is built on trust and consistent communication.Upskilling is essential in the ever-evolving beauty industry.A memorable client experience can lead to referrals and repeat business.Understanding clients' needs is crucial for personalised treatments.The beauty industry is shifting towards niche specialisations.Effective communication can enhance the client experience significantly.Training staff to provide exceptional service is vital for business success.Listening to clients' feedback helps improve services and offerings.Building a community around your business fosters loyalty. KAYLA: https://www.instagram.com/socialsforsalons/JASMINE: https://www.instagram.com/bellabronzetans/TIMELY: https://www.gettimely.com/CLARE: https://www.instagram.com/5startherapist/
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S2, Ep1: How to Manifest your Best Life in 2025
We are back for Season 2 and are super excited to partner with Timely as our sponsor!Want to save 50% off your first 3 months and stop paying silly hidden fees with other platforms? Use code BEAUTIESANDTEAIn this episode, Kayla and Jasmine discuss the importance of Timely in the beauty industry, balancing work and family life, and the art of manifesting goals. They share personal stories, product recommendations, and the significance of positive language and realistic goal setting for 2025. The episode concludes with humorous anecdotes from the beauty industry, emphasising the shared experiences of beauty professionals.KAYLA: https://www.instagram.com/socialsforsalons/#JASMINE: https://www.instagram.com/bellabronzetans/?hl=enTIMELY: https://app.gettimely.com/register
Your go-to podcast for all things beauty, business & hot industry tea 🎙️🌶️
You've come to the right place if you love beauty and business advice with no filter, inspirational chats with high flyers, and a side of piping hot tea. I’m Kayla Zigic, and I’m Jasmine Scarr we are two beauty industry leaders with over 40 years of combined salon experience who decided it was time to lift the lid on not only some of the juiciest topics but real-life salon emergencies, advice and stories to help you get through your lunch break or drive home.
South Africa