PodcastsBusinessThe Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

Jo Wheatley and Zoe Hawkins
The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins
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251 episodes

  • The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

    When to Stop Mentoring and Start Coaching

    2026/06/15 | 14 mins.
    Have you ever found yourself giving great advice, only to realise the person in front of you still cannot move forward?
    In this episode of the podcast, we explored one of the questions many leaders, managers, mentors and people-focused professionals face: when is it time to stop mentoring and start coaching?
    We began by reflecting on the close relationship between coaching and mentoring. They are often treated as separate roles, but in reality, they can sit on a continuum. Mentoring is often about sharing experience, guidance, wisdom and practical advice. Coaching, on the other hand, helps someone explore what is getting in the way of their growth, decision making, confidence and long-term development.
    As we talked this through, we recognised how easily managers and mentors can fall into the pattern of answering every question, solving every problem and becoming the person everyone turns to for direction. That can feel useful at first. It can even feel rewarding. But over time, it may lead to dependency, firefighting and frustration. If every conversation ends with advice, the mentee may never build the confidence to find their own answers.
    A key theme in this episode is the difference between helping someone know what to do and helping them understand how to do it in a way that feels possible for them. Someone may know the next step, but still feel blocked by fear, imposter syndrome, uncertainty, beliefs, emotions or organisational pressures. That is often the point where coaching becomes powerful.
    We also reflected on the limits of labels. The question may not be whether we are a coach or a mentor. The better question may be: what does this person need from us in this moment? Sometimes they need knowledge. Sometimes they need challenge. Sometimes they need emotional space. Sometimes they need a thinking partner who can help them work beneath the surface.
    For mentors, line managers and leaders, this episode highlights the importance of recognising repeating patterns. If a mentee keeps returning with the same concern, the same confidence issue or the same barrier, more advice may not be the answer. Coaching skills can help uncover the deeper obstacle and support sustainable growth.
    We also explored the emotional experience of the mentor. If we begin to feel frustrated, tired or unable to help, that may be a sign that we have reached the edge of what mentoring alone can offer. Rather than blaming the mentee, we can see this as an invitation to expand our own skills and capacity.
    One of the most important reflections from this conversation is that coaching can help mentees move beyond reliance on the mentor. Great mentoring should equip people for life beyond the relationship. Coaching supports that by helping people build self-trust, self-awareness and the ability to make decisions for themselves.
    We also talked about how this can show up in organisations. A new employee, or someone stepping into a new role, may benefit from a mentoring approach at first. They may need guidance, structure, advice and practical support. But as they grow in confidence and competence, the relationship may need to evolve. That is where recontracting becomes important. We can have honest conversations about what support is needed now, what has changed and whether the relationship should become more developmental.
    Ultimately, this episode is about working with people in a way that truly serves their growth. Mentoring has huge value. Coaching has huge value. The real skill is knowing when to offer guidance, when to step back and when to create the space for someone to discover their own way forward.
    Timestamps
    00:00 Welcome and episode introduction
    00:51 Coaching and mentoring as a continuum
    02:19 When mentoring reaches its natural edge
    03:14 Coaching the gap beneath the goal
    04:56 The limits of coach and mentor labels
    05:52 Repeating patterns, confidence and imposter syndrome
    07:36 Moving from the what to the how
    08:40 Helping mentees grow beyond the relationship
    10:03 When the mentor no longer has the answer
    11:28 Why mentors benefit from coaching skills
    13:05 Recontracting the relationship as people grow
    14:47 Coaching training and next steps
    Key Lessons Learned
    Mentoring and coaching are closely connected, but they serve different purposes at different moments.
    Mentoring often focuses on sharing knowledge, experience and advice, while coaching explores what is getting in the way of action and growth.
    If a mentee keeps bringing the same challenge, theme or confidence block, it may be time to move into a coaching approach.
    A mentor's frustration can be a useful signal that advice alone is no longer helping the person move forward.
    Coaching helps people build self-awareness, self-trust and the ability to make decisions beyond the mentoring relationship.
    Managers who rely only on giving answers can become trapped in firefighting rather than developing their team.
    The shift from mentoring to coaching often happens when someone knows what to do, but feels unable to take the next step.
    Recontracting the relationship matters. As people grow, the support they need may change.
    Coaching skills can strengthen mentoring relationships by helping mentors work with emotions, beliefs, values and systemic pressures.
    The most effective leaders and mentors are able to blend approaches rather than being limited by one label.
    Keywords:
    coaching and mentoring, mentoring versus coaching, coaching skills for mentors, leadership development, coaching for managers, mentoring relationships, imposter syndrome coaching, workplace coaching, professional development, coaching training, executive coaching, team development, self-awareness in leadership, confidence coaching,
    Links and Resources
    International Growth and Development Company: www.igcompany.com
  • The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

    How To Coach Skeptical Clients

    2026/06/08 | 16 mins.
    In this episode of the podcast, we explore how to coach skeptical clients with curiosity rather than defensiveness. Skepticism can show up when clients have been sent to coaching by an organisation, have had disappointing experiences before, feel unsure about the process, or do not fully understand how coaching could help them.
    We reflect on why skepticism should not be treated as resistance to overcome, but as useful information. By asking thoughtful questions, contracting clearly, and keeping the client in choice, coaches can create a safer adult-to-adult relationship where concerns can be named openly.
    The episode also explores the ethical side of coaching reluctant clients. Sometimes coaching may not be the right fit or the right time, and forcing value can do more harm than good. The key message is to stay curious, welcome the skepticism, and use it as a doorway into honest, meaningful coaching conversations.
    a willingness to receive feedback so that every client can feel properly seen, heard and supported.
    Links & Resources
    Inclusive coaching programme: www.igcompany.com/join
  • The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

    Three Ways to Know if You're Really Ready to Coach Neurodivergent Clients

    2026/06/01 | 16 mins.
    In this episode of the podcast, we explore what it really means to be ready to coach neurodivergent clients. We reflect on the importance of building an inclusive coaching space that does not rely only on textbook knowledge of autism, ADHD, dyslexia, dyspraxia or other neurodivergent conditions, but also listens deeply to lived experience.
    We discuss how easily coaches can make assumptions about clients when viewing behaviour through a neurotypical lens. A client who gives short answers may not be disengaged, and a client who moves quickly between ideas may not be unfocused. Inclusive coaching asks us to stay curious, adapt our approach, and recognise that every neurodivergent client's needs, strengths and experiences will be different.
    The episode also highlights the importance of recognising our own bias, whether we are neurotypical or neurodivergent ourselves. Being ready to coach neurodivergent clients is not about knowing everything. It is about ongoing learning, humility, psychological safety, thoughtful contracting, and a willingness to receive feedback so that every client can feel properly seen, heard and supported.
    Links & Resources
    Inclusive coaching programme: www.igcompany.com/nd
  • The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

    Using Tech To Grow Your Coaching Business

    2026/05/27 | 20 mins.
    This episode explores how the technology you choose can shape the coaching business you build. We discuss how coaches can move beyond selling time by the hour and use tech more strategically to create a scalable, professional, and sustainable business.
    We focus on Kajabi, the platform we have used since 2019 to support our website, courses, community, marketing, email list, client journeys, and business growth. Rather than stitching together multiple tools, Kajabi has helped us create a smoother, more premium experience.
    We also share an honest view: no platform is perfect, and there can be overwhelm or cheaper alternatives. But for coaches wanting to grow their online presence, create digital products, build community, and market more effectively, the right platform can become a major strategic advantage.
     Links & Resources
    Kajabi offer and masterclass: www.igcompany.com/Kajabi
  • The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins

    3 Ways To Expand Your Coaching Business Through Coaching Supervision Training

    2026/05/27 | 18 mins.
    This episode explores how coaching supervision can become the next stage of growth for an experienced coach. Rather than seeing supervision as a requirement, we looked at how it can expand a coaching business by adding depth, credibility, variety, and a more sustainable income stream.
    We discussed how supervision creates a ripple effect by supporting coaches, their clients, teams, and organisations. It also helps coaches explore the deeper dynamics beneath coaching conversations, including relationships, systems, patterns, and professional identity.
    The episode focused on three ways to grow through supervision: one-to-one supervision for trusted long-term relationships, group supervision for scalability and shared learning, and organisational supervision for supporting internal coaching pools. For experienced coaches, supervision training can be a powerful way to deepen their work and expand their impact.
    Links & Resources
    Diploma in Coaching Supervision: www.igcompany.com/supervision-training
    IG Company website: https://www.igcompany.com
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About The Coaching Crowd® Podcast with Jo Wheatley & Zoe Hawkins
The Coaching Crowd® Podcast is a weekly podcast for compassionate, courageous leaders, HR professionals and high achievers who are passionate about helping others to find alignment in their lives through coaching, and who are thinking of training and developing as a coach. Hosted by Zoe Hawkins and Jo Wheatley, Founders of Global Coaching Training Company "In Good Company", based in the UK, (https://www.igcompany.com). Zoe and Jo are Master Accredited, Award Winning and Multi Award Nominated coaches, coach trainers and coach supervisors. They are authors of the best selling book 'Deciding to Coach: The Mindset & Business Strategy For Aspiring Coaches'. Each episode focuses on a different element of what it is to be a coach and you'll listen in as Zoe and Jo discuss the topic through different lenses. You'll discover practical tools and resources you need to support your coaching as you learn all about becoming a qualified and certified coach. This podcast is a go-to resource for learning more about coaching and the mindset needed to be a world class coach. You'll learn how to enable clients to truly know who they are, what their hearts call for and how to understand their values, beliefs and unconscious needs. Coaching goes beyond professional success and personal fulfilment and focuses on supporting everyday mental health. As you learn more about coaching, you learn to coach yourself. You are In Good Company with The Coaching Crowd®. In Good Company offers accredited coaching qualifications for individuals and organisations around the world, as well as ground breaking accredited CPD for coaches such as the trade marked Emotions Coaching Practitioner Training. You can join our courses and learn more about our communities here www.igcompany.co.uk and take our free quiz to find out which coaching course is right for you www.mycoachingcourse.com.
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