Retail Insights

In this episode of the Retail Insights, host Felicity Harris sits down with Deryane Tadd, founder of St Alban’s The Dressing Room, an award-winning independent boutique and perhaps one of the UK’s most inspiring retail success stories.Deryane shares how her passion for retail turned into a 20-year journey defined by creativity, determination, and resilience.She opens up about how The Dressing Room grew from a single boutique into a thriving brand that blends in-store and online retail, and how she overcame a devastating cyber-attack that nearly wiped out her business, rebuilding it stronger than ever.Key Topics Covered:· The story behind The Dressing Room’s 20-year success.· Overcoming major challenges, including a cyber-attack and market disruption.· Building customer loyalty through authenticity and experience.· How independents can stay relevant in a changing retail landscape.If you’re a small business owner, retailer, or anyone passionate about resilience, innovation, and the independent retail community, this is an episode you don’t want to miss.

In this episode of the Retail Insights Podcast, host Felicity is joined by Charlotte Broadbent, UK General Manager at Faire, and Jackson Szabo, Portfolio Director at Hyve Group, to discuss the biggest challenges and opportunities facing independent retailers today.From navigating supply chain disruptions to adapting to shifting consumer demands, they explore how independents can stay competitive in an evolving retail landscape. With insights on values-based buying, smart decision-making, and the power of community-driven retail, this conversation is packed with practical takeaways for retailers looking to future-proof their businesses.Key Topics Covered:How consumer expectations are shifting—and what it means for independents.Strategies for staying agile and making smart buying decisions.The role of technology and data in helping retailers grow.Why values-based shopping is creating new opportunities for small businesses.If you're an independent retailer looking to adapt, grow, and succeed in 2025 and beyond, this episode is a must-listen!

Join Jeff Banks in this insightful and inspiring episode of Retail Insight, recorded live at the Spring Fair—celebrating its 75th year as the UK’s largest trade fair. Jeff sits down with Mike Winch, the entrepreneurial force behind Candlelight, who reflects on his remarkable journey of 53 years exhibiting at the Spring Fair.From humble beginnings crafting candles in a kitchen with just £20 to building a global business spanning the UK, Hong Kong, and China, Mike shares pivotal moments, lessons learned, and the passion that fuels his work. Discover how Candlelight evolved through challenges, including the early days of misspelled signs and bank pressures, to becoming a thriving family-run empire now guided by Mike’s son and daughter.The conversation delves into the changing face of retail, the importance of supporting independent retailers, and why trade fairs remain a cornerstone of business success. Mike emphasizes the value of fostering relationships with employees, suppliers, and customers while shedding light on his continued drive to innovate, mentor, and stay active in business.A must-watch for entrepreneurs, retailers, and anyone passionate about the resilience and future of independent businesses.

In this episode of Retail Insights, host Jeff Banks chats with Amanda Peffer, founder of the award-winning children's clothing brand Blade & Rose. Amanda shares the inspiring story of how her frustration with bland babywear led to the creation of her vibrant and innovative brand, which celebrates crawling nappy bottoms with colorful and stretchy designs.  From humble beginnings in her Lake District home to winning Gift of the Year and building an ethical, sustainable business, Amanda offers insights into her 14-year journey. She reflects on the importance of staying true to Blade & Rose’s bright and playful ethos while adapting to changing consumer expectations, including sustainability and ethical production.  Amanda also highlights the pivotal role of Spring Fair in growing her business, from introducing new designs to connecting with loyal and new customers. Tune in for a behind-the-scenes look at Blade & Rose’s success story and the evolving world of children’s fashion.  For more information on how Spring Fair can support your business, visit www.springfair.com.

In this episode of Retail Insights, host Jeff Banks sits down with Ray Qudos, Consultant at  Keplin, one of the UK’s fastest-growing direct-to-consumer brands. Ray shares Keplin's remarkable journey from a student startup to a thriving £30M business, highlighting their innovative approach to affordability, sustainability, and brand development.  Ray also discusses the pivotal role of Spring Fair in their expansion strategy, offering insights into their first-ever exhibit and how the event supports their growth domestically and internationally. From the launch of their new luggage brand Lugg to Keplin’s vision for a hybrid trade show future, this episode is packed with valuable takeaways for entrepreneurs and retailers alike.  Tune in for an inspiring conversation on scaling a modern retail business, navigating supply chain challenges, and adapting to evolving consumer expectations. For more information on how Spring Fair can support your business, visit www.springfair.com.