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Future Proof Mzansi

Kantar
Future Proof Mzansi
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  • OOH that’s actually memorable! The case for creative advertising
    In this episode we’re chatting to Dean Oelschig, Managing Partner at Halo, the Grand Effie-award-winning agency behind Pineapple Insurance. The episode centres around Out of Home (OOH) advertising, but focuses on why creativity is critical to the success of any campaign—no matter the media channel.The discussion explores the power of building brand awareness, producing memorable and effective campaigns, and how investing time and effort in proper positioning can help set a brand up for long term success.Thanks to Ultimate Media for hosting us at their studiosThis podcast is produced by Laura RapsonChapters:00:00 - Introducing Dean and his journey02:20 - Why South Africans are most receptive to seeing OOH advertising 04:35 - How OOH builds trust with the consumer, and serves a purpose at any stage of the marketing funnel07:50 - Debunking the myth that you should target specific generations on different channels10:10 - Many marketers spend all their money on media and neglect creativity14:00 - Grabbing the attention of your audience to make your advertising memorable 17:20 - Marketing still operates on the 4 Ps - Product, Price, Placement and Promotion (in that order) - which all contribute to brand19:00 - How KitKat’s effective positioning has allowed them to create fresh interpretations of their tagline for seven decades20:30 - Why some advertising is completely ignorable23:10 - What made Halo’s Pineapple Insurance campaigns award-winning?28:25 - How they look at the success of Pineapple’s campaigns by measuring brand AND performance33:15 - The Pineapple campaign that was ‘too far out the box’ and how they owned it39:15 - How humour is hard to get right but can be used by any category if done well 41:55 - Managing regional differences with OOH Hosted on Acast. See acast.com/privacy for more information.
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  • Marketing in eKasi
    In this episode we wanted to talk about township marketing but our guest very quickly expressed his frustration with the term. We’re joined by Donald Mokgale, MD of MoyaApp, Director of Hibirism, and co-author of Introducing Hibirism: A Guide to Black Cultural Nuance, who explained that the term negates consumers’ multifaceted lived experiences.We kick things off with Donald sharing his journey from aspiring actor to marketing expert. We go on to discuss the importance of understanding township consumers beyond stereotypes, noting the broad variety of media they consume and their economic aspirations. Donald also discusses the success of Moya App, which has 4 million active users, and its role in digital inclusion by offering data-free services and a super app experience. He stresses the need for brands to collaborate with entrepreneurs and understand cultural nuances to effectively engage with main market consumers.He discusses influencers that resonate with audiences and the media channels they’re consuming. The episode concludes with a discussion around technology, specifically AI, and what to consider when using digital tools to market to South Africans.Dive in and find out why Donald doesn’t like referring to township marketing.This podcast is produced by Laura RapsonBuy Donald’s book: Introducing Hibirism: A Guide to Black Cultural Nuance: https://www.hibirism.co.za/the-book Chapters00:00 - Introduction to Donald and his fascinating career journey07:00 - Reframing the term township consumers and understanding lived realities09:15 - Cultural and economic factors in marketing12:04 - Driving brand loyalty by appealing to cultural identities and dreams14:55 - Appealing to an aspirational mindset18:30 - MoyaApp - the utility super app that’s revolutionising marketing 24:40 - MoyaApp user growth and successful campaigns 28:10 - Trends among youth and entrepreneurship31:30 - Global brands understanding African audiences34:40 - Influencers that resonate with audiences and ensuring campaigns are authentic37:35 - The most effective media touchpoints and channels for consumers living in townships40:40 - The role of AI in consumer engagement43:55 - Buy Donald’s book and connect with him Hosted on Acast. See acast.com/privacy for more information.
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  • Delighting customers while driving inclusive growth
    In this episode of Future Proof Mzansi, we chat to Julie-Anne Walsh, CMO of South Africa’s leading e-commerce platform, Takealot.com. The discussion revolves around the critical role of customer experience in brand building, particularly in the context of South Africa's e-commerce landscape. The conversation highlights the importance of retaining customers through exceptional service and innovative strategies. Julie-Anne discusses Takealot’s Township Economy Initiative aimed at fostering inclusive growth, increasing accessibility and transforming communities. We also delve into partnerships that enhance customer experience, the importance of customer feedback, and the future trends shaping the e-commerce sector.This podcast is produced by Laura RapsonChapters00:00 - Introduction to customer experience and it’s critical role in brand building11:05 - How is Takealot building meaningful difference for their customers14:15 - Inclusive growth, increasing accessibility and Takealot’s Township Economy Initiative23:00 - Strategic partnerships that enhance customer experience28:45 - How South Africa’s instant delivery landscape compares to other markets33:40 - What the entry of Amazon into South Africa means for local e-commerce Hosted on Acast. See acast.com/privacy for more information.
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  • How can brands help consumers live more sustainably?
    World Consumer Rights Day takes place on 15 March, and the theme for 2025 is ‘a just transition to sustainable lifestyles’. This year the focus is on how it's essential that sustainable and healthy choices for consumers are made more available, accessible, and affordable. With this in mind, host Sena invited her colleague William Stubbings to join her in studio, to discuss the pivotal role of marketing in promoting sustainability to consumers. They interview Marina Madale, Executive: Sustainability and Shared Value at MTN, and discuss the role that brands play in making sustainability accessible, inclusive and affordable for consumers, and how to effectively communicate a sustainability message. Marina shares insights on MTN’s sustainability strategy and the need for brands to be transparent and accountable. They address the important topic of greenwashing and how it undermines consumer trust, and how brands must authentically reflect societal values and commitments in their actions. They also talk about how brands should double down on sustainability efforts as so many organisations in the US and globally, are backsliding on their climate and DEI agreements.This podcast is produced by Laura RapsonChapters00:00 - Introduction to sustainability in marketing03:00 - Introduction to Marina and how she got into this space04:00 - The role of marketing in sustainable living06:00 - How brands can help consumers live more sustainably09:00 - MTN's sustainability strategy and initiatives15:04 - How to effectively communicate sustainability benefits to consumers20:25 - Affordability and accessibility of sustainable products24:20 - Governance in sustainability practices27:15 - How to make sense of global companies backsliding on climate and DEI agreements34:53 - Why sustainability needs to be embedded into business strategy41:40 - Sneak peek at Kantar’s 2025 Sustainability Sector Index Hosted on Acast. See acast.com/privacy for more information.
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  • How to make podcasting a valuable marketing tool
    In our season three premiere, Sena and Stacy are joined by Paulo Dias, Head of Audio Innovation at Ultimate Media and co-founder of the South African Podcasters Guild, to discuss the local podcasting landscape. The conversation covers the growth of podcasting in SA and what drove its explosion over the last few years. They look into the challenges of discoverability and how content creators need to promote their podcast to reach their target audience. Paulo talks about how podcasting can be built into advertising budgets and looks at the pros and cons of sponsoring an existing show versus launching your own branded podcast. They also discuss ROI and what brands need to consider when starting a podcast, including the importance of patience and that success should be measured in engagement, brand affinity, and long-term impact. They close off the discussion by looking at future trends, including live podcasting events, the convergence of content creators across platforms and rewarding loyal listeners.A shout out to Ultimate Media for hosting us in their studio for this episode. If you want to learn more about podcast marketing, reach out to Paulo Dias on [email protected] or visit ultimatemedia.co.za This podcast is produced by Laura Rapson Chapters:00:50 – Introducing Paulo Dias03:12 – Why podcasting is booming in South Africa04:42 – Are radio stations still controlling the podcasting space?06:07 – Discoverability - the biggest challenge for podcasters 9:55 – Why brands are hesitant to invest in podcasting 11:00 - Advice for how leverage podcasting as an advertising and marketing tool13:15 – Branded podcast vs. podcast sponsorship: What’s the best strategy?16:27 – Challenges of starting a branded podcast25:20 – How should brands measure podcast ROI?28:58 – What’s next? The future of podcasting in SA Hosted on Acast. See acast.com/privacy for more information.
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About Future Proof Mzansi

As a marketer, do you want to understand how South Africans think, feel and act? Join Stacy and Sena, colleagues at Kantar - the world’s leading marketing data and analytics company - as they take you on a journey into the ever-changing world of brand and marketing. They chat to some of South Africa’s most creative minds and innovative thinkers, to get practical advice on how to connect with your target audience and move your brand forward. With the help of our guests, we aim to guide marketers and business leaders in shaping the brands of tomorrow by understanding all South Africans.*This podcast is produced by Laura Rapson Hosted on Acast. See acast.com/privacy for more information.
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