The Persuasion Occasion

• Persuasion, Mediation, and the Story Behind Tim Reuben’s Book Tequila

  Trial lawyer, mediator, and novelist Tim Reuben joins us to talk about persuasion, conflict, and the real-world experience behind his new legal thriller, Tequila. Tim has spent 40+ years in California courts as a civil litigator, mediator, arbitrator, and temporary judge. His experience gives him a clear, practical view of how people behave in high-pressure disputes.Much of our conversation centers on Tequila: a story of a powerful Mexican family, cartel violence, corporate tension, and the moral choices that drive people forward or break them apart. Tim explains how years of legal work shaped the book’s characters and dynamics, why he built a protagonist readers can root for, and how travel and research brought the settings to life.We also touch on how he carved out time to write, why he prefers virtual mediation, and what lawyers often misunderstand about preparing for negotiation versus preparing for court.Connect with Tim Reuben:Tim Reubens WebsiteTequila: A Story of Success, Love & Violence

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• How To Negotiate, Persuade and Communicate Without Pressure ft. Tony Perzow

  Negotiation expert and keynote speaker Tony Perzow joins us to examine why most persuasion relies on fear, and how shifting to what he calls “magnetism” changes everything. Drawing from decades, training teams at Apple, Red Bull, and Rolls-Royce, Tony shows how standard tactics often fuel scarcity and ego instead of connection. He also shares the personal collapse that reshaped his work, losing nearly everything and rebuilding with a new approach.We look at the mindset behind effective negotiation, why fear drives so much behavior, and how it shows up at work and at home. Tony argues that influence doesn’t come from pushing, but from becoming someone others naturally want to agree with. He breaks down his “left road vs. right road” framework, the ego’s role in conflict, and how professionals can quickly recognize fear-based thinking. From reframing persuasion as a human practice to simple ways to choose love over fear,Tony offers grounded, accessible guidance. Whether you’re litigating, managing workplace tension, or aiming to communicate with more ease, this episode positions negotiation as a process built on awareness, calmness, and kindness, not scare tactics.

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• Negotiation Is a Human Process: Strategies from John Lowry

  John Lowry—expert negotiator and author of Negotiation Made Simple—joins us to break down the real dynamics of deal-making. Drawing from years as a litigator and founder of The Lowry Group, a negotiation collective, John explains why successful negotiation isn’t just about facts or law—it’s about people.We explore the mindset needed to negotiate effectively, how to manage emotion and ego on both sides of the table, and why influence often matters more than information. John also shares why most professionals are negotiating far more often than they realize—yet rarely receive formal training.From anchoring strategies to when to walk away from the table, John offers practical advice grounded in real-world experience. Whether you’re managing a legal case or just trying to get a deal done, this conversation reframes negotiation as a fundamentally human process.

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• The End of Trauma: What Resilience Really Looks Like with Dr. George Bonanno

  Dr. George Bonanno, professor of psychology at Columbia University and head of the Loss, Trauma, and Emotion Lab, joins us to challenge everything you think you know about trauma and resilience.George shares how his unconventional path—from a troubled youth to working with mentally ill adults—led him to Yale and into a career studying how people respond to loss and extreme stress.His research shows that most people are more resilient than commonly believed, bouncing back from hardship without developing long-term trauma.In this conversation, we dig into why PTSD is often misunderstood, how flexibility (not stoicism) is the real marker of resilience, and why popular traits like “grit” or “toughness” don’t always predict who copes well.George also discusses effective PTSD treatments—from exposure therapy to psychedelics—and how laughter, reappraisal, and even “coping ugly” can be surprisingly powerful tools in recovery.Whether you’re dealing with loss, supporting someone through a tough time, or just trying to understand what real resilience looks like, this episode brings deep insight backed by decades of research.

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• The Psychology of Persuasion: Lessons from FBI Negotiator Melissa Fortunato

  Melissa Fortunato, a retired FBI special agent with over two decades of service, joins us to unpack what undercover operations and hostage negotiations can teach us about persuasion, human behavior, and trust-building—both in crisis and in daily life.Melissa shares how her background in psychology and counseling shaped her FBI career, taking her from a rape crisis center to undercover roles and high-stakes international negotiations. Walking us through jaw-dropping undercover assignments and negotiations, she describes posing as a bride-to-be in a fake wedding used to arrest international arms dealers and negotiating with the Taliban where the first offer (not hers) was “$30,000 and a goat.” Melissa explains why likability and emotional control are critical assets in any negotiation. She also discusses the differences and overlaps between the FBI and Harvard negotiation frameworks, and why understanding your own emotional triggers is the first step toward influencing others. She reflects on the power of empathy and connection in building rapport, whether it’s with organized crime figures or colleagues on a SWAT team.Whether you’re navigating tough business conversations, managing conflict at work, or just trying to get your teenager to do their homework, Melissa’s insights are sharp, surprising, and grounded in real-world experience.

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