The Future of Supply Chain

What if the key to successful AI in supply chains is not technology, but the human brain? In this episode, Benjamin Bargetzi reveals how AI can sharpen decisions, challenge bias, and help leaders navigate uncertainty.

Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠⁠

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What does it really take for AI to transform supply chains successfully? In this episode with Benjamin Bargetzi, neuroscientist and tech entrepreneur, we explore why the answer may lie less in algorithms and more in the human brain. Benjamin shares how AI can become a sparring partner for better decisions, helping leaders challenge bias, build trust, and navigate uncertainty without losing human judgment.
 
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Guest: Benjamin Bargetzi - Neuroscientist, AI Expert, Founder of MindGuard, and former Global Lead for AI & Metaverse Strategy at WEF (World Economic Forum)

Benjamin Bargetzi is one of Europe's most-demanded pioneers on the intersection of artificial intelligence and the human brain. A Swiss neuroscientist, psychologist, bestseller author, and tech entrepreneur, he has held key roles with Google, Amazon, and the World Economic Forum, and studied the human brain in Oxford, London, Zurich, and Singapore. He is the personal advisor to key political figures around the world, and founder of MindGuard, a tech ecosystem combining neuroscience training methods with machine learning to help Ukrainian citizens, hospitals, and veterans deal with extreme stress, PTSD & trauma.

Host: Richard Howells

⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Host 2: Sin To

Sin To brings over 15 years of experience in the digital media and technology industry – primarily in marketing, business development, thought leadership, and editorial. At SAP, they ensure that SAP's supply chain solutions are properly visible with a focus on future trends and sustainable innovations as part of the Thought Leadership & Awareness Supply Chain Team.

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Show Links:
SAP Digital Supply Chain: www.sap.com/scm
Benjamin Bargetzi Homepage: https://benjaminbargetzi.com/
Book: https://benjaminbargetzi.com/the-end-of-emptiness/

Follow Us on Social Media : 
Benjamin Bargetzi
LinkedIn: https://www.linkedin.com/in/benjamin-b-bargetzi/
 
Richard Howells:
LinkedIn: ⁠⁠⁠www.linkedin.com/in/richardjhowells⁠⁠⁠
 
Sin To: 
LinkedIn: ⁠⁠⁠www.linkedin.com/in/sin-to-5334208⁠⁠⁠
 
SAP Digital Supply Chain:
LinkedIn: ⁠⁠⁠www.linkedin.com/showcase/sapdsc/⁠⁠⁠
 
Please give us a like, share, and subscribe to stay up-to-date on future episodes! 
 
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Chapters:
 
00:00:00 Intro
00:00:51 Meet Benjamin Bargetzi
00:04:06 Why AI Transformations Fail
00:07:11 AI as Sparring Partner
00:09:13 Three Jobs of ML
00:16:01 Biases Under Uncertainty
00:24:19 Strengthening Decision Muscle
00:28:18 Leading Change That Sticks
00:32:02 Turn Complaints Into Innovation
00:35:20 Dopamine and Meaningful Work
00:36:41 The future of Supply Chain
00:37:54 Outro

In this episode with Tamara Tomasevic, Head of Program Development at CIONET Germany, we discuss how cloud, data, and AI are driving digital transformation in supply chains. Tamara shares insights on fostering enterprise intelligence, encouraging cross-functional teamwork, and scaling AI through mindset and skill development. The episode explores leadership strategies and the future of supply chain connectivity and sovereignty.

Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠

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In this episode Richard and Sin talk with Tamara Tomasevic, Head of Program Development at CIONET Germany, about what really drives digital transformation. From digital sovereignty and exit strategies to re‑architecting processes around enterprise intelligence, Tamara cuts through the hype and gets real about what works.

Learn why data quality makes or breaks AI, why mindset matters more than budget, and how leaders can scale AI with confidence in an increasingly complex supply chain world.
 
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Guest: Tamara Tomasevic, Head of Program Development at CIONET
Tamara is Head of Program Development at CIONET Germany, connecting CIOs, CDOs, and CTOs across the country. She is passionate about building strong communities in the digital era. Previously, she helped establish the Bavarian State’s AI Network and, as a communication scientist, believes communication is at the heart of digital disruption.

Host: Richard Howells

⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Host 2: Sin To

Sin To brings over 15 years of experience in the digital media and technology industry – primarily in marketing, business development, thought leadership, and editorial. At SAP, they ensure that SAP's supply chain solutions are properly visible with a focus on future trends and sustainable innovations as part of the Thought Leadership & Awareness Supply Chain Team.

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Show Links:
SAP Digital Supply Chain: www.sap.com/scm
CIONET Germany: https://www.cionet.com/cionet-germany

Follow Us on Social Media : 
Tamara Tomasevic
LinkedIn: https://www.linkedin.com/in/tamara-tomasevic-community/
 
Richard Howells:
LinkedIn: ⁠⁠www.linkedin.com/in/richardjhowells⁠⁠
 
Sin To: 
LinkedIn: ⁠⁠www.linkedin.com/in/sin-to-5334208⁠⁠
 
SAP Digital Supply Chain:
LinkedIn: ⁠⁠www.linkedin.com/showcase/sapdsc/⁠⁠
 
Please give us a like, share, and subscribe to stay up-to-date on future episodes! 
 
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Chapters:
 
00:00:00 Sovereignty And Resilience
00:00:31 Welcome And Power Triangle
00:01:07 Meet Tamara And CIONET
00:01:59 Digital Leaders Hot Topics
00:05:10 Cloud Strategy In Supply Chain
00:08:03 Data Quality And Ownership
00:09:52 Turning Data Into Assets
00:11:20 AI Misconceptions And Use Cases
00:14:21 Scaling AI Beyond Pilots
00:16:21 Why Networks Matter
00:18:42 People Skills And Culture Shift
00:20:46 90 Day Action Plan
00:22:00 Future Outlook And Wrap Up

This week, Ryan Misquita of IBM shares practical Gen AI use cases in supply chain planning, from exception management and forecasting to clean data foundations, KPI measurement, and avoiding pilot purgatory.

Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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In this episode, IBM's Ryan Misquita joins us to discuss practical Gen AI in supply chain planning, real-world use cases, data governance, integration, KPI measurement, and rollout challenges. The episode also explores how AI can elevate planners and what autonomous, agentic supply chains may look like next.
 
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Guest 1: Ryan Misquita, Associate Partner, IBM Consulting, IBM
Ryan Misquita is an Associate Partner and the IBM SCM North America Practice Leader. He has over 20 years of experience in business strategy and technology solution design across the Manufacturing, Distribution, Life Science, and Retail industries. A specialist in SAP S/4HANA, Digital Supply Chain and SAP IBP - Integrated Business Planning , Ryan has a proven track record of leading large-scale consulting engagements that transform integrated planning and manufacturing supply chain operations.

Host 1: Richard Howells, SAP   

⁠⁠⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

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Show Links:
IBM Link
IBM IBV Report : Unified ERP for the agentic enterprise          
https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/unified-erp
 
IBM IBV - The SAP advantage for generative AI https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/sap-generative-ai

Supply Chain Management:  
⁠⁠⁠⁠⁠⁠SAP Supply Chain Management⁠⁠⁠⁠⁠⁠ 
⁠⁠⁠⁠⁠⁠SAP Insights: Supply Chain⁠⁠⁠⁠⁠⁠       

Follow Us on Social Media : 
Richard Howells: ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠, 
SAP Digital Supply Chain: ⁠⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠⁠   
 
Please give us a like, share, and subscribe to stay up-to-date on future episodes! 
 
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Chapters:

00:00:00: Intro
00:00:59: Guest’s Introductions
00:02:13: Top Gen AI pain points in supply chain planning
00:03:37: Practical use cases moving from pilot to production
00:06:03: Building the foundation: clean data, governance, and process rigor
00:07:54: AI as augmentation: elevating planners, not replacing them
00:10:54: KPIs and how to measure Gen AI success
00:12:40: Avoiding pilot purgatory and rollout mistakes
00:17:10: How IBM supports supply chain transformation with AI
00:21:50: What is the Future of Supply Chain?
00:22:49: Outro

This week, Mike Weisberg of Implement explains how AI is improving sales forecasting through trust, purpose, and accuracy, while reshaping the planner’s role, reducing inventory bias, and separating prediction from human judgment.

Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠⁠⁠⁠

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In this episode, Mike Weisberg shares practical guidance on using AI in sales forecasting, including the right data foundation, six implementation dogmas, and explainable models. He also outlines how planners evolve into business partners and why judgment still matters most.
 
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Guest: Mike Weisbjerg, Partner, Implement Consulting Group
Mike is a Partner at Implement Consulting Group, where he has spent the last decade working at the intersection of supply chain planning and technology. He specialises in demand planning and AI-driven forecasting and decision making. With a focus on implementing demand planning solutions, Mike helps organisations move AI from proof of concept to production - with forecasts that planners actually trust.

Host 1: Richard Howells

⁠⁠⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

Host 2: Oyku Ilgar, SAP  

Oyku Ilgar is a marketer and thought leader specializing in SAP’s digital supply chain and ERP solutions since 2017. As a marketer, blogger, and podcaster, she creates engaging content that highlights innovative SAP technologies and explores key topics including business trends, AI, Industry 4.0, and sustainability.  
 
She holds dual bachelor’s degrees in Finance & Accounting and English Translation, along with a master’s degree in Business Administration and Foreign Trade, specializing in marketing. With her background in digital transformation, Oyku communicates technology trends and industry insights to help professionals navigate the evolving business landscape.  

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Show Links:
Implement Consulting Group. Link
Article: Beyond accuracy: Six dogmas for turning AI forecasting into real business value

Supply Chain Management:  
⁠⁠SAP Supply Chain Management⁠⁠ 
⁠⁠SAP Insights: Supply Chain⁠⁠       

Follow Us on Social Media : 
Richard Howells: ⁠⁠LinkedIn⁠⁠, 
Oyku Ilgar: ⁠⁠LinkedIn⁠⁠      
SAP Digital Supply Chain: ⁠⁠LinkedIn⁠⁠   
 
Please give us a like, share, and subscribe to stay up-to-date on future episodes! 
 
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Chapters:

00:00:00: Intro
00:01:06: Guest’s Introductions
00:02:05: Why traditional forecasting struggles in volatile markets
00:03:25: The three fundamentals: trust, purpose, accuracy
00:07:03: Which data matters most for AI forecasting
00:10:12: Why bad data should not delay AI adoption
00:13:26: The six dogmas for AI forecasting implementation
00:14:38: The evolving role of the demand planner
00:16:54: Measuring success beyond forecast accuracy
00:18:35: How can Implement help companies in this latest AI-infused planning era?
00:19:36: What is the Future of Supply Chain?
00:20:17: Outro

In this episode, we speak with Leroy Roberts about preventing supply chain failures through accountability, leadership under pressure, and the role of AI, clarity, and collaboration in resilient decision-making.

Download the ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠episode transcript⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

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This week, we talked with Leroy Roberts about leadership under pressure, supply chain disruption, and preventing failure through clear accountability. We discussed psychological safety, the balance between firm control and burnout, the value of AI in risk management, and why future supply chains depend on collaboration, partnership, and better decision-making.
 
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Guest 1: : Leroy Roberts, British Army veteran, Non-Executive Director, and Executive Adviser,  Team-Worth Solutions
Leroy Roberts is a British Army veteran, Non-Executive Director, and Executive Adviser specialising in culture and conduct risk in high-pressure, regulated environments. He works with executive risk owners, including CEOs, CROs, COOs, CPOs, and CHROs, to strengthen decision-making, accountability, and truth-telling under pressure. Leroy helps organisations reduce culture and conduct risk signals within 90 days through practical, diagnostic-led interventions that restore operational grip and produce measurable, auditable improvement. Drawing on leadership experience from the British Army and the Jamaica Constabulary Force, alongside board-level governance experience, he brings a grounded perspective on how leadership behaviour under pressure either amplifies or contains organisational risk. He is the author of The Risk Owner’s Reset and a contributing author to the international best-selling series Stand on the Shoulders of Giants.

Host 1: Richard Howells, SAP   

⁠⁠⁠⁠⁠⁠⁠Richard Howells⁠⁠⁠⁠⁠⁠⁠ has been working in the Supply Chain Management and Manufacturing space for over 30 years. He is responsible for driving the thought leadership and awareness of SAP’s ERP, Finance, and Supply Chain solutions and is an active writer, podcaster, and thought leader on the topics of supply chain, Industry 4.0, digitization, and sustainability.

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Show Links:
Link to the book: amazon.com/dp/B0GMS2G361
 
The Culture and conduct scorecard: https://pro.speakerhub.com/speaker-feedback/?qr=e9a16245-4ab1-4c63-81e7-ce225d9e5372

Supply Chain Management:  
⁠⁠⁠⁠⁠SAP Supply Chain Management⁠⁠⁠⁠⁠ 
⁠⁠⁠⁠⁠SAP Insights: Supply Chain⁠⁠⁠⁠⁠       

Follow Us on Social Media : 
Richard Howells: ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠, 
SAP Digital Supply Chain: ⁠⁠⁠⁠LinkedIn⁠⁠⁠⁠   
 
Please give us a like, share, and subscribe to stay up-to-date on future episodes! 
 
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Chapters:

00:00:00: Intro
00:01:00: Guest’s Introductions
00:01:59: Staying in control during disruption without micromanaging
00:04:07: Accountability gaps and early warning signs
00:07:40: Building a safe environment for constructive challenge
00:11:08: Using AI for risk management with human judgment
00:13:26: Accountability without burnout in volatile conditions
00:19:20: Leadership under pressure during COVID logistics
00:22:56: ''The Risk Owners Reset'' book
00:25:55: What is the Future of Supply Chain?
00:27:12: Outro