EHR downtime is inevitable. Cyberattacks, network outages, and even planned system upgrades can disrupt access to patient records, placing care delivery, patient safety, and operations at risk.
In this video, Jackie Rice, Vice President and Chief Information Officer at Frederick Health, shares how her organization proactively prepared for EHR downtime by moving away from paper-based workflows to a near real-time digital environment that mirrors the EHR user experience. Ryan Dickerson, President of IPeople Healthcare (now part of RLDatix), explains how a purpose-built data resiliency solution supports safe, uninterrupted care during both planned and unplanned outages.
Built for MEDITECH EHR environments, IPeople’s Offline Suite captures near real-time clinical data in a secure on‑premises system, with optional cloud replication. When the primary EHR or local network is unavailable, clinicians maintain uninterrupted access to critical patient information through familiar workflows, without reverting to paper-based processes.
Watch to learn how healthcare organizations are safeguarding patient safety, reducing operational risk, and ensuring readiness for EHR downtime.
Learn more about iPeople Healthcare: https://www.ipeople.com/
Learn more about Frederick Health: https://www.frederickhealth.org/
Healthcare IT Community: https://www.healthcareittoday.com/