Supporting the Hidden Backbone of Care – with Liz Beh, Founder of TresaCare
We welcome guest Liz Beh - the founder of TresaCare, on the Care Intelligence Podcast. Liz discusses her journey from being a finance professional to starting TresaCare, a social enterprise aimed at reducing burnout among care workers. We delve into the emotional, cultural, and professional challenges faced by care workers, particularly international immigrants. Liz shares moving stories of care workers overcoming immense challenges and emphasises the importance of emotional support, community, and recognition in their retention. We discuss the innovative programs at TresaCare, the impact of the pandemic, and Liz’s vision for the future of care work intersecting with technology and policy changes. The episode underscores the need for systemic reform and highlights the rewarding yet strenuous nature of care work.
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Solving the mental health crisis at frontline with Dr. Mark Cox, CEO of Orli Health
In this episode of the Care Intelligence podcast, we interview Dr. Mark Cox, an A&E doctor and co-founder of Orli Health, a digital platform aimed at improving children's mental health. Mark shares his journey from experiencing burnout to founding Orli with a mission to make mental health support accessible, fun, and human. The discussion covers the challenging environment in A&E for mental health patients, the importance of early intervention, and the role of digital tools in fostering emotional resilience in children. Mark also delves into Orli Health's approach to blending technology with physical activities to create meaningful connections between children and their caregivers. The conversation concludes with Mark's insights on the future of mental health care and the impact of innovative tech solutions like Orli.
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Listening to the Frontline: Deborah Rozansky on Real Change in Social Care
We sat down with Deborah Rozansky, Director at Social Care Institute for Excellence and co-founder of Scooter, to talk about what meaningful, lasting change in social care really looks like — and why it starts with listening to the people who do the work.
In this episode:
✔️ Why the gap between policy and practice still hasn’t been closed
✔️ The emotional and practical toll of overlooked frontline needs
✔️ How Scooter is building real-time support for care workers, right where they need it
✔️ The one thing that gives Deborah hope for the future
This episode is for anyone serious about improving care through empathy, tech, and system-level thinking — with the frontline at the centre.
🔗 Resources & Further Reading
Here are some of the key documents and frameworks mentioned in this episode to help you dive deeper into workforce development, digital transformation, and policy in adult social care:
A Workforce Strategy for Adult Social Care in England (Skills for Care)
The national strategy outlining how to attract, train, and retain a skilled, compassionate social care workforce.
Care Certificate Standards (March 2025)
These standards underpin training and induction for care workers and form the foundation of Scooter’s content and learning approach.
Care Workforce Pathway for Adult Social Care (UK Government)
A new government-led initiative to support a clear, structured career pathway for adult social care workers.
Level 5 Award: Understanding Digital Leadership in Adult Social Care (Skills for Care)
A newly introduced qualification for managers and leaders in adult social care. It offers practical guidance on identifying and implementing digital technologies, evaluating impact, and leading successful digital transformation within care settings.
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Rebuilding Trust and Tech in Primary Care: A Conversation with Dr. Thomas Micklewright
In this powerful episode of Care Intelligence, we sit down with Dr. Thomas Micklewright — clinician, entrepreneur, and digital health leader — to unpack the urgent question: How do we keep innovation and patient care alive when the system feels like it’s crumbling?
From front-line pressures as an ICB clinical lead grappling with 50% budget cuts, to the moral cost of lost services, Tom brings raw honesty and clarity about what’s really happening in primary care today. He shares his deep belief in patient empowerment through technology, and why tools like remote monitoring and digital symptom trackers aren’t just “nice to have” — they’re vital to the future of care.
We dive into the blockers stalling tech adoption, what “good” really looks like in patient-facing innovation, and what still gives him hope amid the chaos — including the people, platforms, and movements worth watching.
Whether you’re a frontline clinician, digital health innovator, or policymaker, this conversation will challenge your assumptions, stir your conscience, and maybe even re-ignite your belief in what’s possible.
🎧 Highlights include:
The real-world impact of NHS budget cuts on patients and services
Why digital health must be more than a bolt-on
How to overcome clinical resistance to tech adoption
What gives Tom hope in a system under strain
📲 Follow Dr. Micklewright: on LinkedIn here
🗣 Connect with us:
IG: @gethealthconnect
LinkedIn: Health Connect
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Gen Z, Tech, and Compassion — A New Chapter in Social Care ft. Bailey Greetham
In this episode of Care Intelligence, Bailey Greetham-Clark, a leading voice for youth engagement in social care, shares his remarkable journey. As the founder of Be Great Fitness and the Old Friend Club, Bailey has made significant contributions to the sector, from giving TEDx Talks to landing on Lincolnshire's '30 Under 30' list. He discusses his background, being raised by his grandmother, and how his early experiences shaped his passion for social care. Bailey also explores the impact of Gen Z's engagement, the role of social media, and the importance of incorporating technology in the sector. Additionally, Bailey introduces innovative concepts like the Sustainable Activities Fund, highlighting ways to fund activities in care homes through social media. The episode delves into the challenges and rewards of working in social care, underscoring the need for community and emotional intelligence in the profession.
Real-life stories in health and social care, discussions on the ground about how technology in health and social care is impacting care workers’ lives and daily jobs, all about person-centred care and how to transform your care to achieve Outstanding.
South Africa