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Audio Branding

Jodi Krangle
Audio Branding
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  • How Audio Branding Sells: A Conversation with Reid Holmes - Part 1
    “And one year, Ariel [Detergent] was, like, you know that 95 % of the people in India still think laundry is a woman’s job. And Ariel was just, like, gosh, that doesn’t seem like it’s, this was 2017 or ‘18 at the time, [and] they’re like, that doesn’t seem right. Like, it’s, haven’t we all moved past that? So they created a campaign they called ‘Share the Load.’ And what they did is they went out there and they advocated a hashtag, #sharetheload with, for everybody in the family to help with the laundry. It shouldn’t just be mom’s job anymore. And of course, this kind of air cover for someone who is burdened with this task would just elicit a huge thank you because you’re just helping to make their lives better, and you haven’t done a darn thing. It’s not about the product. It’s positioning. Yeah, it’s, like, ‘here’s what we know you care about, and so we’re going to prove that we care about you because we care about that.’ Sales went up 76%.” – Reid HolmesThis episode’s guest has spent over thirty years leading the creative departments of some of the best ad agencies in America. His idea for H&R Block, “You Got People,” garnered four million new clients, and his work changed the trajectory of brands like Burger King, The Mayo Clinic, KeyBank, and many others. He also has multiple public-speaking awards as he helps audiences gain a deeper understanding of how clarity creates impact. He’s won almost every award in advertising and has been featured in The New York Times, Adweek, Advertising Age, Forbes, and Communication Arts.But as his kids started graduating, he realized he wanted to leave a legacy. He found an approach that inspires businesses, marketing teams, and those they wish to attract. His #1 best-selling book, Appreciated Branding: Transform Your Brand from Ignored to Irreplaceable, has become a go-to mature-brand playbook. His name is Reid Holmes, and he’ll be sharing his perspective on advertising today, how brands can use sound to stand out and be more memorable, and where he thinks things will go from here. If you’re looking to boost your brand, you won’t want to miss this one!As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available along with other interesting bits of audio-related news. And if you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. You can leave one either in written or in voice format from the podcast’s main page. I would so appreciate that.(0:00:00) - The Power of Audio in AdvertisingOur conversation begins with a look back at the early memories that sparked Reid’s love of sound, which include his father’s copy of the famous War of the Worlds broadcast. “You picture these big, huge Martian creatures that are described,” he says, “and they’re coming down through New Jersey and the whole country was freaking out. And it was Orson Welles, who has the pipes for audio.” He tells us more about his family’s history in advertising and about how it led to his own career. “I was like, well, my mom was in advertising and my uncle’s doing really well in it,” Reid explains. “I should give it a shot because it seems like it runs in the family, and maybe I’d be pretty good at it.”(0:13:02) - The Evolution of Radio...
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  • Building Trust Through Genuine Conversations: A Conversation with John Duffin - Part 2
    “So, when you’re speaking to somebody, hear them before, hear them during, [and] hear them after. And earn the right to have the conversation. It’s like you’re just always hearing them and you’re always double-checking yourself, and that’s when we were just talking about a few minutes ago. If you’re speaking to somebody and you’ve uncovered something, and it’s like, hey, is this still real? Is this still relevant? Do I understand this and or you correctly? Do I have it right? [Then] they feel heard, and then it becomes that collective conversation. Like you were saying, I just want to know what’s going on, and we’re always talking to somebody.” – John Duffin This episode is the second half of my conversation with executive coach, podcast host, and DuffinMedia voice talent John Duffin as we discuss how leaders can better communicate with their teams, the challenge of balancing legal concerns and genuine empathy in the business world, and the uses John’s found for AI tools like Claude and ChatGPT when it comes to content.As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available and what the newest audio chats will be about. If you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts.(0:00:00) - Effective Communication for LeadersAs our conversation continues, we talk more about building trust and sincere relationships with clients and listeners. “If you did nothing more,” John advises, “then talk to people, not at people. Put your bullet points away, put your PowerPoint slides down for a moment, and look at people.” He talks about delivering bad news in an empathetic way and overcoming the common habit of assuming the worst.“I’m terrible at this,” he notes. “As a human, I don’t mean boss, leader, comedian, as a human, I make up all kinds of scenarios. Very few of them are good unless I’m reading my own affirmations.”(0:06:45) - Effective Communication in Difficult ConversationsJohn addresses the obstacles that business concerns can pose to expressing empathy, and how he works with clients to balance legal liabilities and genuine communication. “They are taught from a company perspective, don’t say too much,” he explains. “Don’t say too much. Here’s your talking points. You know, look sad when you say this and don’t say what. If they ask a question, don’t answer it.” He offers an example of a straightforward, if disappointing, conversation early in his career that struck just the right note. “She was like, ‘Hey John, you were great. I wasn’t able to select you for this position, I am going to be going with [someone else]. I think that’s all she said, and it was plenty.”(0:17:13) - The Art of Authentic CommunicationOur discussion comes to a close as he tells us what he’s working on now, including a new online course he’s developed and a wide variety of upcoming speaking roles. “My next speaking engagement, that’ll be several hundred people, and I’ve spoken in front of one, you know,” he says. “Are there technical nuances between the two? Yes, but the heart of it remains the same.” He adds his thoughts on the most important aspect of communication: “I’ve got a whole series of techniques that I’ve created and that I keep working on. And, folks, the easiest way to say it is...
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  • The Sound of Being Authentic: A Conversation with John Duffin - Part 1
    This week’s guest is the creator and host of the Your Message Received podcast, a groundbreaking platform with more than 125 episodes where he empowers executives, businesses, and individuals through impactful storytelling and strategic communication training. With over twenty-five years of experience in media, spanning broadcast, radio, digital, and streaming, his career has been driven by a passion for culture, content, and inclusion. As a live event announcer, marathoner, and dedicated Philadelphia sports fan, he infuses energy into every endeavor. Family is central to his life, inspired by his 95-year-old mother who began acting at age 74. At DuffinMedia, he champions authenticity, helping clients unlock their communication potential for life-changing results.His name is John Duffin, and our conversation about having a good conversation turned out to be an essential education. Effective communication is so important, especially these days, so listen in for some tips and ideas to help you communicate more effectively in your own life. As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available and what the newest audio chats will be about. If you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. (0:00:01) - Early Sound Memory and Communication JourneyAs our discussion starts, John shares his early memories of how sound moved him, from Jackson Five records to his mother singing while she did housework. “I can just remember the happiness in regards to the way that she sang,” he tells us. “So, yeah, absolutely, and that was, like I said, the first that I can easily recall it made me happy.” He tells us about his sales career in radio, and how questions about his role lead him into voiceover. “’You have a really good voice, are you on the radio?’” he recalls his clients asking. “I would brush that off, for I don’t know decades, just no, no, I’m in sales…. I remember thinking, well, if they were right and if I don’t find out, well then I’ll live to regret that.”(0:15:00) - The Authentic Art of CommunicationJohn tells us more about his career shift into voiceover and public speaking, and how, at first, he tried to keep his experience in sales separate. “I would only speak about voiceover and voice narration and all that sort of thing,” he says. “And a few years after that I came to the realization, one, that’s dumb. Your history is really important.” We discuss the importance of authenticity and a genuine connection, and how much easier communication is when it’s backed up by both experience and honest interest in your client. “All the training and overthinking and technical expertise,” he adds, “all that stuff, and that’s why I don’t dismiss it. It’s very meaningful. The training enables you to think less.” Episode SummaryJohn’s memories of his musical family, and how they led to his first career in radio.The key to connecting with clients and taking a genuine interest in their needs and goals.Tune in for next week’s episode as John offers his advice for sharing bad news in a professional way, his AI tool recommendations, and tips on overcoming our tendency to assume the worst.Connect with the Audio Branding
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  • Learning Leadership Communication: A Conversation with David Tyler - Part 2
    “There’s three groups of people. When there’s a crisis, there are three people you need to talk to, including your employees, your stakeholders, your suppliers, whatever, and the public… You’ve got to get out there and tell your employees it’s okay, you’re going to be safe, and you need to tell the managers beneath you that, hey, you’re going to be okay, here’s what we’re going to do. But if you’re not communicating on a crisis level, that’s horrible. But a company that is always communicating with its employees, its stakeholders, and the public, if it’s always doing that, then it becomes just a kind of a natural thing.” – David Tyler This episode is the second half of my conversation with media and communication coach David Tyler as we discuss the key to maintaining effective communications during a crisis, how remote work has changed the way we share knowledge, and what makes sound more important than ever. As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available and what the newest audio chats will be about. If you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. (0:00:00) - Communication Strategies for Effective LeadershipThe second half of our discussion starts with David’s advice for business leaders looking to build both team rapport and a stronger brand. “A lot of times,” he says, “managers are just pushed up the ladder and given no training about how to be a better communicator. But I think probably the biggest thing that managers need to know is how to communicate vision.” We talk about some of the latest headlines and how they’ve tested each company’s communication strategies, and the technological barriers that he sees when it comes to making a connection. “One of the other things that I teach managers,” he says, “is that listening is 50% of the conversation, and I emphasize that with them. It’s important to listen actively, to put away your phone, [and] to put away any kind of distractions.”(0:10:03) - Media Interview Preparation and Communication TipsDavid shares his thoughts on branding and communicating through the media, and tips for anyone facing a surprise interview. “What do you think they’re going to ask?” he suggests. “And write those questions down and have a list of the questions with the answers, so that you already have an answer.” He offers a playful example of how to keep an interview on track when I ask him about his hair color. “That’s a really good question,” he quips, “but I think what we should talk about is the financial problems we’re having in Ottawa.” As he explains, “You need to have the things you want the public to know ready to go and then find a way to weave those things into the interview.”(0:13:33) - The Importance of Non-Verbal CommunicationAs our conversation comes to a close, David and I talk about how much subtext can be carried by sound and all the non-verbal cues that surround it. “Meaning happens between the words,” he explains, “in the same way that a musician can play a song and then a great musician can take that exact same song, that exact same melody, and put so much meaning into it to drive you to tears.” We discuss AI’s role in the future of audio branding, and he shares an observation from...
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  • Does Sound Affect Communication? A Conversation with David Tyler - Part 1
    “Communicating is something at surface level: we’re communicating, here’s the words, blah, blah, blah, blah, blah. Okay, go, see it. That’s the message, right? But what you want is meaningful interaction. There’s a quote in my book, and I could read it for you in a minute, but the idea is to shift from transaction to transformation. I could give you all kinds of data, but it’s not going to transform you. It’s not going to inspire you to do something different.” – David Tyler This episode’s guest is a media and communication coach who’s passionate about helping people connect. He believes communication is the key to breaking down barriers, building relationships, and solving problems, whether at work, home, or in life. His mission is to inspire others to communicate with empathy, understanding, and respect while keeping it practical and actionable. He’s also a sync music composer and a voice talent widely recognized as the network voice of CTV News in Canada and dozens of other brands worldwide.His name is David Tyler, and what he has to share about communications is particularly important, especially now. If you’re looking for ways to make a deeper connection with the people around you, both in business and your life, this is definitely a conversation you’ll want to tune into. As always, if you have questions for my guest, you’re welcome to reach out through the links in the show notes. If you have questions for me, visit audiobrandingpodcast.com where you’ll find a lot of ways to get in touch. Plus, subscribing to the newsletter will let you know when the new podcasts are available and what the newest audio chats will be about. If you’re getting some value from listening, the best ways to show your support are to share this podcast with a friend and leave an honest review. Both those things really help – and I’d love to feature your review on future podcasts. (0:00:00) - Journey From Music to VoiceoverWe start the conversation off with a look back at David’s early memories of sound, and the surprising comfort he found in the sound of thunder as a child. “As the storm was coming,” he recalls, “the wind started pushing into the house and as it was going, the wind would be gushing out, but I would hear that sound of thunder, and that is the answer to your question. That sound of thunder, you know, to me means safety.” He tells us about his start in music, and what inspired his career in radio. “We were writing songs and stuff and my music teacher at the time,” he says, “had these things on the wall. It says careers that you could do as a musician and one of them was radio DJ. So that’s when I started to think maybe that would be a way to still use my love of music, but make a sort of living.”(0:14:43) - The Role of Brand VoiceOur discussion turns toward voice branding and “signature” voices, such as David’s work as the voice of CTV News over the past fourteen years. “In the old days, there were guys, [and] fewer women now that I think about it, but there were people who were signature voices, and when you got that signature voice to be the voice of your brand, it was a major coup.” We talk about such iconic signature voices as Mason Adams as the voice of Schmuckers and James Earl Jones as the voice of CNN, and David shares his seven “colors” of the voice. “I think most voice teachers only teach four,” he explains, “but I teach seven and I’ll go through them quick. These are the colors of the voice: pitch, pace, prosody, timbre, and tone, which are often confused together, volume. And the best one is silence.”(0:24:14) - The Art of Transformative CommunicationThe first...
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About Audio Branding

Keeping a consistent sound in how you present your company really is the "hidden gem" of marketing. But audio or sonic branding influences us in many different ways and in many different places within our lives. Education is key! I explore that here, both with my own observations and by interviewing knowledgeable professionals in the field of advertising, marketing, music, technology and science. Want to be a guest on Audio Branding? Do you contribute something unique to the world of sound? Send me a message on PodMatch, here: https://www.podmatch.com/hostdetailpreview/jodikrangle and we'll talk. This podcast uses the following third-party services for analysis: OP3 - https://op3.dev/privacy
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