PodcastsTechnologyTravel Tech Insider

Travel Tech Insider

Gilad Berenstein and Cara Whitehill
Travel Tech Insider
Latest episode

34 episodes

  • Travel Tech Insider

    Travel and the Economy: Navigating Chaos

    2026/07/07 | 51 mins.
    Travel is one of the largest industries in the world, yet its economic significance is chronically underappreciated — by consumers, by policymakers, and even by the markets that price it.
    In the United States alone, domestic travel accounts for the vast majority of the industry’s GDP contribution — yet public discourse and government measurement almost exclusively focus on inbound international tourism.
    Meanwhile, the World Travel & Tourism Council estimates that travel and tourism represents over 10% of global GDP and supports more than 330 million jobs worldwide, a figure that rivals the economic footprint of manufacturing or financial services in many countries.
    But the industry is under siege from multiple directions simultaneously. Geopolitical instability, pandemic-era demand shocks (COVID-19, SARS, Zika), and escalating immigration enforcement are creating headwinds for both inbound and outbound travel. Labor shortages remain a structural challenge across hospitality, aviation, and ground transportation — with wage inflation, workforce attrition, and immigration policy all converging to constrain capacity. At the same time, climate change is rewriting the risk calculus for the entire sector: hurricanes, wildfires, and floods are disrupting operations, stranding real estate assets, and inflating insurance costs from Miami to Maui.
    This episode brings together three of the most credible voices in travel economics to examine what the data actually shows about travel’s role in the broader economy, the compounding threats reshaping the industry, and what a more durable framework for measuring and defending travel’s economic contribution might look like.
     
    Follows
    Gilad Berenstein – host
    Cara Whitehill - host
    Alex Dichter — guest
    Ryan Propis — guest
    Adam Sacks – guest
     
    Go Deeper
    Beyond Hormuz: How a World on Edge Is Reshaping Every Corner of Tech - North Ridge Partners
    Iran conflict – The impact on tourism and GCC macroeconomic outlook - Oxford Economics
    The Case for Smarter Global Advocacy For Travel — Not More Cheerleading - Skift [$]
    Reimagining the $9 Trillion Tourism Economy — What Will It Take? - McKinsey & Company
    The Future of Work in Travel & Tourism: The key trends shaping workforce strategies - World Travel and Tourism Council
    How climate risks are impacting real estate insurance costs - JLL
  • Travel Tech Insider

    Private Equity Roundup & Rollups in Travel

    2026/02/24 | 53 mins.
    Private equity is playing an increasingly visible — and influential — role across travel and hospitality. From platform rollups and carve-outs to growth equity investments in scaled travel tech, PE capital is reshaping who owns what, how companies grow, and what “success” looks like beyond venture-backed exits.
    This episode unpacks how private equity really works, how it differs from late-stage venture capital, and why travel and hospitality have become such compelling hunting grounds for PE firms right now. We start with the fundamentals: what private equity is, how funds are structured, who the LPs are, and how different types of PE strategies — from growth equity to buyout funds — show up in travel. From there, we dig into what makes a strong PE investment target, including the metrics, moats, and operational characteristics that matter most at this stage of a company’s life.
    The conversation then turns to M&A strategy, including how PE firms evaluate acquisition opportunities, when rollups make sense versus single-asset plays, and what founders should (and shouldn’t) do to prepare for future M&A conversations. We also demystify the PE process itself — how firms engage with founders, what diligence looks like, and what realistic timelines founders should expect.
    Whether you’re a founder, operator, or investor, this episode offers a clear, candid look at how private equity is shaping the future of travel.
    Follows
    Gilad Berenstein – host
    Cara Whitehill - host
    Evelyn Duan — guest
    Vinay Shah — guest
    Go Deeper
    Travel industry trends and the opportunity for private equity - McKinsey & Company
    M&A trends in travel, leisure and hospitality - KPMG
    Economic uncertainty ‘reshaping deal-making’ as travel and tourism M&A slows — HotelDive
    The coming wave: Consolidation in tours and experiences — PhocusWire
    M&A Activity Continues to Escalate in the Global Hotel Operator Sector - Goodwin
  • Travel Tech Insider

    Season Three Season Finale

    2025/12/30 | 49 mins.
    As we close out Season 3 of Travel Tech Insider, we’re stepping back to reflect on the conversations, debates, and signals that defined the past year—and to look ahead at what 2026 may have in store for travel, hospitality, and the technology shaping it all.
    We kick things off at the macro level, asking our guests to share one or two defining lessons from 2025. Those insights span far beyond any single theme—touching on investing, AI, business building, travel behavior, and even how leaders are adapting personally in a rapidly changing world. We’ll also hear from our investors on one standout investment from 2025 that they’re particularly excited about, alongside a look back at which major industry trends truly hit the mark this year.
    From there, we revisit the core topics that shaped Season 3, offering fresh perspective, candid reflections, and a few hot takes along the way. We unpack what’s really happening in the vacation rental market, the growing influence of social commerce, and the continued evolution of AI from experimentation to infrastructure. We explore the expanding role of FinTech and stablecoins in enabling frictionless, agent-driven commerce, examine cruising as a microcosm of innovation in travel, and reflect on why corporate travel remains in flux amid shifting work patterns and economic pressures. We also touch on the state of private equity and rollups in travel, and what consolidation signals about the maturity of the sector.
    We close the season by turning our gaze forward, asking each guest to share their predictions, priorities, and areas of focus for 2026. From emerging business models to changing power dynamics and new opportunities on the horizon, this season finale ties together the threads of Season 3 while setting the stage for what comes next.
    Follows
    Gilad Berenstein – host
    Cara Whitehill - host
    Max Niederhofer — guest
    Besty Mulé — guest
    Sarah Kopit — guest
    Go Deeper
    How AI Bookings Will Rewrite the Travel Company Playbook - Bain & Company
    Skift Megatrends 2026 - Skift
    Hot Travel Startups 2026 - PhocusWire
    Clear Skies for Corporate Travel in 2026 - Morgan Stanley
    2026: Going Public. Going Global. Going Big. - Arival Travel
  • Travel Tech Insider

    Corporate Travel (Still) in Flux

    2025/12/23 | 54 mins.
    When we last visited the corporate travel side of the industry with OG Steve Singh about a year and a half ago, most of us were still kicking tires on ChatGPT and “agents” still referred to humans.
    Fast forward to today, and the implications of agentic AI are reaching into every nook and cranny of even the most slow-moving corners of the industry, like corporate travel. With travelers getting more comfortable relying on LLMs to help them plan leisure travel, will they naturally extend that usage for their business trips?
    And if so, what would that mean for the managed travel industrial complex that exists to optimize the budget and policy rules for corporate travel? Everything feels up for grabs, from how suppliers distribute their inventory and service the traveler, to how corporate travel managers ensure compliance and keep travelers safe, to how the TMCs (travel management companies) to whom much of this responsibility has been outsourced continue to earn the right to even exist.
    On the M&A front, we’re seeing the gravitational force of scale take hold, with AMEX GBT’s acquisition of CWT (and subsequent rumors of them being up for sale) and Navan’s recent IPO.
    And we haven’t even gotten to GDSes or NDC yet.
    What does business travel look like for all these stakeholders in this moment of extended transformation? We’ll dig in with two industry experts to unpack where corporate travel is headed.
    Follows
    Gilad Berenstein – host
    Cara Whitehill - host
    Cory Garner — guest
    Jay Boehmer — guest

    Go Deeper
    Deloitte: Corporate Travel Forecast a Mixed Bag Amid Complex Conditions - Deloitte
    How Corporate Travel & Payments Could Change by 2030 - PhocusWire
    The State of Corporate Travel and Expense 2025 - Skift
    Meet Tomorrow’s Business Travelers - AMEX Global Business Travel
    How artificial intelligence is reshaping the future of travel and expense management - ITBrief
  • Travel Tech Insider

    Cruising into the Future: How Technology Is Transforming the High Seas

    2025/12/09 | 1h 2 mins.
    The cruise industry has quietly become one of the most fascinating — and technologically advanced — corners of the travel sector. Once viewed as a niche for retirees and sun-seekers, it’s now riding a powerful wave of innovation, luxury, and digital transformation. From ultra-high-end yachts to fully connected smart ships, cruising has evolved into a microcosm of where travel is headed next.
    In this episode, we unpack the major trends shaping the modern cruise market — and explore what makes it such a compelling space for travelers, technologists, and investors alike.
    From the luxury side of the industry, global hospitality icons like Four Seasons, Ritz-Carlton, Belmond, and Aman are extending their brands into the water, bringing the same elevated design and service ethos that they’re known for on land.
    At the same time, around-the-world itineraries and the rise of residential cruise lines — floating communities where travelers actually live aboard — are blurring the lines between hospitality, real estate, and adventure.
    Then there’s the family dimension. Cruising has become a top choice for multi-generational travel — offering everything from kids’ discovery camps to Michelin-level dining for grandparents — all within a single, self-contained experience.
    And while sustainability is often a buzzword across the travel industry, cruising may actually be leading the way. From LNG-powered vessels and advanced waste treatment systems to experiments with alternative fuels and onboard recycling ecosystems, major cruise operators are investing billions to minimize their environmental footprint.
    But perhaps the most underappreciated story — at least for the digital crowd — is the astonishing level of connectivity that exists onboard. In many ways, cruise lines have already built what other sectors of travel are still chasing — a truly connected trip experience, where data flows across every stage of the customer journey.
    In today’s conversation, we’ll bring together several leaders from across the sector to explore the forces driving this boom.
    Welcome aboard!
     
    Follows
    Gilad Berenstein – host
    Cara Whitehill - host
    Shane Buksh — guest
    Thatcher Brown — guest
    Sam Chamberlain — guest
    Captain Bill Wright — guest
     
    Go Deeper
    State of the Cruise Industry Report 2025 - Cruise Lines International Association (CLIA)
    Inside the Strange and Lonely Test Run of a New Cruise Ship - Wall Street Journal [$]
    Next Growth Phase for Cruises and a New Sustainability Test - Skift
    Virtuoso’s New Vice President of Global Cruise Shares Current and Future Trends - Travel Age West
    Gen Z and millennials fuel cruise industry rebound - Hospitality Today
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About Travel Tech Insider
Travel Tech Insider is a podcast for those building the future of travel. Hosted by operators and investors, it’s where the smartest minds in the space go to hear bold takes, nuanced ideas, and practical insights from the people doing the work. If you’re tired of press release PR and trade-show buzzwords, this is your seat at the table.Co-hosted by industry veterans and investors Gilad Berenstein and Cara Whitehill, they are joined by guest experts from all corners of the travel & hospitality tech industry.If you would like to contribute to the conversation please reach out!
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