The KwaZulu-Natal Department of Transport and Human Settlements has welcomed the swift arrest of three armed security guards accused of attacking an e-hailing driver and several women in KwaNdengezi. The arrests followed intervention by MEC Siboniso Duma, who has praised the coordinated response by law enforcement, including SAPS teams led by Lt General Nhlanhla Mkhwanazi, as well as Operation Shanela, the Road Traffic Inspectorate, and Durban Metro Police. The incident has once again raised concerns around safety in the e-hailing sector and the conduct of private security personnel. We spoke to Ndabezinhle Sibiya, KZN Transport and Human Settlements Spokesperson.