E204 'Multilingual Innovation and AI' with Microsoft's Kalika Bali
Today's guest is Kalika Bali, Senior Principal Researcher atMicrosoft Research India. In the episode, Kalika talks about her intriguing journey and impactful work, as well as peeling back the layers of how accidental moments can shape careers and how language technologies are transforming lives worldwide. Topics include: 0:00 Her unconventional journey into the world oflinguistics 2:11 Her role as researcher at Microsoft with a focus onmultilingual, inclusive tech 6:19 Making tech accessible across languages, cultures andbiases 12:56 Promoting gender-aware AI, not gender-neutral blindspots 15:43 Using AI for idea generation, emails and feedback inher daily life 18:25 How AI speeds up research, especially literaturereviews 20:36 Why language tech preserves identity, not just ensuresaccess 23:41 Advice to focus on meaningful problems, not fleetingAI trends
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E203 'Tech Evolution and Human Connection' with All human's Kevin Magee
Today's guest is Kevin Magee, Chief Technology Officer at All Human. In the episode, Kevin shares his wealth of experience and insights developed over a 30-year career in the tech sector. From startups to multinational corporations, Kevin's journey is filled with diverse experiences that offer valuable perspectives on innovation and the evolving landscape of AI.Topics include:0:00 His 30+ years of experience innovating across tech, startups, research & VC3:20 Why human connection drives impact, velocity and tech integration4:39 Joining All Human for impact, creativity and meaningful change7:57 Start with customer experience, then drive internal transformation12:19 As vision evolves, start with experience and adapt through insights14:38 How AI accelerates innovation with 'vibe scaling 'bridging creativity and production21:29 Blending digital and physical to transform healthcare23:26 Exploring future AI experiences beyond basic chat interfaces28:51 Using AI agents for daily news briefings in his daily life
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E202 'A journey of innovation: Reflections and Prospects' with UCD's Liam Cronin
Today's guest is Liam Cronin, Director of Innovation at University College Dublin and former CEO at the RDI Hub. In this episode, Liam reflects on six impactful years at RDI Hub, highlighting job creation, European funding and AI program successes. Now in his new role Nova UCD, he aims to support startups, drive AI innovation and build strategic partnerships.Topics include:0:00 His six-year journey building an impactful, community-driven, applied AI hub5:07 Having an inclusive, customer-driven approach shaped by community feedback6:59 With a huge AI demand, the challenge now is national scale10:06 Why the biggest barrier is time, not willingness and advice to start small12:31 How success in AI needs a people, productivity, and profit focus15:57 The 2025 AI summer school with a focus on finance18:07 Moving to UCD to lead innovation and startups
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20:27
E201 ‘Evolution of AI & Machine Learning in Customer Support’ with Intercom’s Fergal Reid
Today's guest is Fergal Reid, VP of Artificial Intelligence at Intercom. Fergal is an experienced AI professional who has navigated the complexities of the ever-changing AI field. From machine learning ventures to strategic roles in prominent organisations like Intercom, Fergal provides invaluable insights into how AI is shaping the future.Topics include:0:00 His journey from Computer science to startups, PhD, Optimizely & Intercom4:07 Why he was drawn to Intercom’s Dublin HQ, ML opportunity and impact5:40 How Intercom embraced AI post-ChatGPT, rapid pivot and adoption9:52 Automating complex support flows reliably and profitably with Fin14:52 A high-performing AI team balancing autonomy, fast experiments & accountability19:10 While AI progress is slowing; core tech still improves & AI reshapes work25:41 Policymakers must prepare as AI transforms customer service29:12 Why he wouldn’t redo his PhD now but AI changes research and careers
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E200 'Building an AI Community and Vision' Celebrating 200 episodes of AI Ireland with Mark Kelly
As part of our milestone 200th episode, the roles are reversed as AI Ireland Founder Mark Kelly takes the hotseat as he delves into the visions, accomplishments, and aspirations of AI Ireland. The host of this special episode: Artificial Intelligence. Join Mark and his virtual host as he explores the nuances of AI, from its humble beginnings to its transformative impact on industries and its potential to reshaping the future.Topics include:0:00 From humble beginnings to building a thriving AI community2:11 Making AI accessible, inclusive and community-driven3:16 Excitement for how Agentic AI is transforming healthcare 5:26 Advice to solve real problems, start small and learn from others6:15 Showcasing everyday AI use cases to inspire action7:39 Using AI personas, prompts and future-thinking for insights9:29 Being surprised by guests' humility and problem-solving focus10:32 Using AI to boost productivity, innovate and grow
Join host Mark Kelly on the AI Ireland podcast as he explores the impactful applications of AI in both business and society.
Discover groundbreaking research, innovative technologies, and thought-provoking discussions on the ethical implications of AI.
Gain valuable insights into how AI is being applied to business and society, as Ireland drives positive change and fosters innovation in this dynamic podcast.
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