
Empowering Growth Through Client Service Excellence
2025/12/15 | 15 mins.
In this episode of Visa Spotlights, Reem Asaad, Visa’s SVP & Head of Client Services for Central and Eastern Europe, Middle East and Africa (CEMEA), joins host Dan Baxter, Visa’s Vice President and Head of Corporate Communications for CEMEA, for a deep dive into how Visa is redefining client partnership in a fast-moving digital payments ecosystem.Reem shares how Client Services supports every stage of the client journey – from pre‑launch readiness and implementation to long-term optimization through advisory, managed services, and continuous performance reviews. She discusses how her team stays ahead of rapid innovation, why agility matters more than ever, and how Visa ensures clients can adopt new capabilities securely and confidently.The conversation also explores the transformative role of AI in payments, from predictive systems to new frontiers like agentic commerce. Reem highlights Visa’s investments in AI infrastructure, the rise of intelligent commerce, and how tools like Visa’s AI Onboarding Buddy are reshaping internal efficiency and client-facing value.The discussion further highlights how Client Services partners closely with sales, product, and global teams to deliver unified client experiences – and why proactive engagement is essential for building trust and unlocking long-term success.For more podcasts by Visa, visit: https://km.visamiddleeast.com/en_KM/about-visa/cemea-podcast.html#1

AI and Trust at Scale — Securing the Future of Payments
2025/10/23 | 13 mins.
In the latest episode of Visa Spotlights, Walter Lironi, Visa’s Head of Value-Added Services for Central and Eastern Europe, Middle East and Africa (CEMEA), sits down with James Mirfin, Global Head of Risk and Identity Solutions at Visa, to explore how artificial intelligence is reshaping the fraud landscape — and what it means for the future of trust in payments.For more podcasts by Visa, visit: https://km.visamiddleeast.com/en_KM/about-visa/cemea-podcast.html#1

From Legacy to Leading Edge: How Visa’s Pismo is Transforming Modern Banking and Payments
2025/7/16 | 14 mins.
As digital transformation accelerates across Central and Eastern Europe, the Middle East, and Africa (CEMEA), financial institutions face increasing pressure to modernize—reshaping their operations to become more agile, customer-centric, and innovation-ready.In the latest episode of Visa Spotlights, Walter Lironi, Head of Value-Added Services for Visa in CEMEA, was joined by Vishal Dalal, CEO of Pismo. Together they unpack how Visa’s acquisition of Pismo is enabling banks and fintechs to leapfrog legacy constraints and build resilient, future-ready platforms that meet the demands of a digital-first world. For more podcasts by Visa, visit: https://km.visamiddleeast.com/en_KM/about-visa/cemea-podcast.html#1

From AI to Stablecoins - Visa’s Vision for What’s Next with Godfrey Sullivan
2025/5/30 | 22 mins.
In the latest episode of Visa Spotlights podcast, we're taking a closer look at the innovations unveiled at Visa's recent Global Product Drop on April 30 in San Francisco. This landmark event showcased a series of transformative solutions designed to reshape the future of payments.A key theme emerging from the event was the growing influence of Agentic AI. Godfrey Sullivan, Visa's Head of Products & Solutions for Central and Eastern Europe, the Middle East, and Africa (CEMEA), highlights how this next frontier of technology is reshaping the way people engage with commerce – and how Visa is uniquely positioned to lead this transformation. He also underscores the growing relevance of stablecoins, emphasizing their potential to modernize payment infrastructure and unlock new efficiencies in the payments ecosystem.For more podcasts by Visa, visit: https://km.visamiddleeast.com/en_KM/about-visa/cemea-podcast.html#1

Unmasking AI Deception in Cybersecurity with Theresa Payton
2025/4/09 | 13 mins.
In an era where cyber threats are constantly evolving and AI-driven deception is becoming increasingly sophisticated, staying ahead of these challenges is more critical than ever. In a special episode of Visa Spotlights Charles Lobo, Regional Risk Officer for CEMEA at Visa, engages in a thought-provoking discussion with Theresa Payton, first female White House CIO, technology thought leader, AI strategist, and cybersecurity expert.Theresa emphasizes the critical need to rethink the design, security, and protection of our digital world, prioritizing a people-centric approach. Reflecting on her tenure at the White House, she discusses the most relevant Reflecting on her tenure at the White House, she discusses the most relevant cybersecurity lessons and how they can be applied to current practices to enhance security measures. She also shares her bold predictions for technology and cybercrime in 2026, offering practical strategies to fortify our security and stay ahead of potential threats.For more podcasts by Visa, visit: https://km.visamiddleeast.com/en_KM/about-visa/cemea-podcast.html#1



Visa Spotlights