The Vertical MRO Podcast

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Hosts Ronnie Ries and Howie Murray sit down with Adrienne Robinson, vice president of business development at Panterra Heli Support USA, for a grounded conversation on how leasing strategies, data, and maintenance realities intersect on the shop floor. With more than four decades in the helicopter industry, Adrienne brings a rare perspective that spans avionics, MRO, aircraft transactions, and long-term fleet planning.
The discussion focuses on what these strategies actually mean for maintainers and maintenance leaders—especially those supporting small and mid-size operations. Adrienne breaks down how Power By the Hour (PBH) programs can reduce unexpected maintenance costs, stabilize parts access, and help teams plan work more effectively instead of constantly reacting to supply chain surprises.
They also explore the rising cost of OEM parts, tariffs, and ongoing supply constraints, and why better use of HUMS data and information sharing can improve inspection planning, fault detection, and overall aircraft availability. Rather than technology for technology’s sake, the conversation centers on how data becomes useful when it supports real maintenance decisions.
Throughout the episode, Adrienne emphasizes the value of simplicity, standardization, and strong relationships—with lessors, suppliers, and maintenance teams alike. For maintainers, the takeaway is clear: predictable maintenance environments don’t happen by accident—they’re built through smarter planning, better data, and realistic support structures.
This episode offers practical insight for AMEs, DOMs, and maintenance managers looking to reduce downtime, manage risk, and keep aircraft flying in an increasingly complex MRO landscape.
Special thanks to our sponsors, Alpine Aerotech, Rotorcraft Support Inc and Precision Aviation Group.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.
Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.
The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.
Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.
This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.
Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Vertical Plus.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

In this episode, Jon Gray and David sit down with Shad R. Sitz—aviation safety leader, firefighting veteran, and founder of 44 North Aviation—for a candid conversation on leadership, safety, and the realities of operating in high-risk environments.
Shad shares his path from growing up on a ranch to leading complex aviation and firefighting operations, offering a perspective shaped by decades spent in the field. Throughout the discussion, he reinforces a core belief that resonates deeply in MRO: maintainers are the foundation of successful aviation operations, and strong leadership starts with taking care of the people doing the work.
The conversation dives into situational awareness, communication, and trust—especially when the pressure is on. Shad emphasizes the importance of speaking up, staying curious, and recognizing that leadership is not about authority, but responsibility. These themes carry directly into a practical discussion on mishap response planning, where Shad highlights a common industry gap: plans that exist on paper but fail in execution due to a lack of training and ownership.
Drawing from his consulting work, Shad explains how outdated response plans, poor familiarity, and untrained teams often lead to confusion and chaos when incidents occur. He makes a compelling case for regular training, clear communication, and leadership accountability to ensure that when something goes wrong, teams know exactly what to do.
This episode offers valuable insight for maintenance leaders, managers, and technicians alike—reinforcing that safety culture, preparation, and effective leadership are inseparable in modern MRO operations.
Special thanks to our sponsors, Alpine Aerotech, Robinson Helicopter and be sure to follow our Instagram for even more awesome maintenance content @vertical.mro.

Welcome to another episode of Vertical MRO Tech Talk presented by Bell.

In this Bell Tech Talk episode, host Jon Gray is joined by Eric Lachance, 525 product support engineering lead, and Gilbert Gaudreault, 407 product support engineering lead, to walk through the structural repair process—from initial damage identification to engineering-approved repair solutions. Drawing on decades of experience supporting Bell aircraft, they explain how structural repair requests are reviewed, analyzed, and prioritized, and why clear communication between operators, product support, and engineering teams is critical.

The discussion highlights common sources of structural damage, including corrosion and hangar rash, and emphasizes the importance of accurate measurements, thorough documentation, and clear photographs when submitting repair requests. Eric and Gilbert also discuss how repair complexity can vary widely depending on the nature and location of the damage, and how proper upfront information helps reduce delays and unnecessary back-and-forth.

The conversation also touches on emerging tools and technologies, including early applications of 3D printing, that may help improve repair efficiency in the future. Throughout the episode, the focus remains on minimizing aircraft downtime, maintaining structural integrity, and supporting operators with practical guidance that leads to timely, effective repair solutions.
We want to hear from you! – [email protected]
Need help with your Bell helicopter? Email us at [email protected] or visit https://www.bellflight.com/support/commercial.

Welcome to the Vertical MRO Podcast, brought to you by HeliCASTS and in partnership with Vertical Plus.

Recorded live at the Kelowna Vertical MRO Conference, this panel—hosted by Ronnie Ries—brings together operators who have spent the past year implementing Health and Usage Monitoring Systems (HUMS) across their fleets. With Ronnie guiding the discussion, the panelists share what motivated their organizations to adopt HUMS, the research and purchasing considerations that shaped their decisions, and the early challenges of installation and integration.
Mark Paulson and Grayson Barrows of Precision offer firsthand insights from managing HUMS on their internal fleet of Airbus 332 Super Puma helicopters that have been operating with HUMS since June 2024. Mike Milosevich of Blackcomb Helicopters adds perspective from the engineering and implementation side, outlining how HUMS changed their maintenance planning and the value it’s delivered on aircraft such as the EC135.
Together, the panel explores the learning curve of training requirements, data interpretation, technician buy-in, and even generational differences in adopting new technology. They highlight how earlier fault detection, streamlined inspections, and better trend monitoring are already improving safety and reducing costs. The conversation also touches on the growing importance of data-sharing among operators and what the future may hold as HUMS capabilities expand and inspection intervals evolve.
Fueled by great audience questions, this interactive session delivers practical takeaways for operators adopting HUMS or maximizing the systems already in place.
Special thanks to our sponsors, Essential Turbines, Precision Aviation Group and Airbus.