On this episode, Melanie talks to researcher and author Bruce Tulgan about the soft skills gap in the workplace. Learn how you can cultivate soft skills in your business and why training soft skills is key to growth. Learn more about Bruce and access all of his publications—including Bridging the Soft Skills Gap: How to Teach the Missing Basics to Today's Young Talent—at rainmakerthinking.com.
Music Credits:
"Vienna Beat" by Blue Dot Sessions
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46:57
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46:57
Episode 13 - Dave Rosenberg
On this episode, Melanie speaks with Dave Rosenberg, a former naval officer and current tactical leadership expert. Together they talk about the 2021 Young Retailer of the Year honorees, Dave's thoughts on leadership and his book and program by the same name, Locked on Leadership. Learn more about Dave and his thoughts on leadership at lockedonleadership.com.
Music Credits:
"Vienna Beat" by Blue Dot Sessions
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41:16
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41:16
Episode 12 - Zarmeena Waseem
On this episode, Melanie talks to Zarmeena Waseem, the director of cybersecurity education for the National Cyber Security Alliance (NCSA). They talk about the types of cybersecurity incidents that small businesses are vulnerable to and how retailers can keep their data safe.
Learn more about the programs the NCSA offers at staysafeonline.org.
Music Credits:
"Vienna Beat" by Blue Dot Sessions
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33:41
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33:41
Episode 11 - Jackie Sacks
On this episode, we're talking to Jackie Sacks, co-owner of Roundtop Mercantile, a hardware and grocery operation in central Texas. She talks about how she's been handling customer requests over the last year and insights into her decision to join the NHPA board of directors last fall.
Music Credits:
"Vienna Beat" by Blue Dot Sessions
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32:07
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32:07
Episode 10 - Lara McCulloch
On this episode, Melanie talks to branding consultant Lara McCulloch about how to establish a brand for your business and strategies you can use to communicate it consistently across online and in-store experiences.
Music Credits:
"Vienna Beat" by Blue Dot Sessions
Melanie Moul, managing editor of Hardware Retailing magazine and Paint & Decorating magazine, gives listeners a sneak peek into upcoming issues with exclusive interviews and special guests.
South Africa