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Beyond UX Design

Jeremy Miller
Beyond UX Design
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  • Don’t Wait for Permission To Level Up with Yao Adantor
    Too many designers wait for their companies to approve conferences or courses before investing in themselves. This week, we unpack why that’s a career-limiting mistake and how taking ownership of your education builds leadership, confidence, and community.What if the biggest career mistake you’re making is waiting for your company to invest in you?This week, I sit down with Yao Adantor, a UX professional, educator, founder of UX Con and User Experience University. Yao has built a career across Fortune 500s, startups, and government, while also teaching at Johns Hopkins and MICA. At the heart of his story is one simple belief: don’t wait for permission to grow.In our conversation, Yao shares why investing in your own education is less about buying a certificate and more about building confidence, networks, and opportunities that pay dividends for years. We talk about the “entrepreneurial mindset” of learning—how approaching your growth like a founder changes the way you show up in your job.We also dig into the hidden ROI of conferences, courses, and communities. Beyond the talks, it’s the connections, the ideas, and the confidence you bring back to your team that make the investment worth it. Whether you’re a junior designer or a seasoned leader, this episode will challenge how you think about your growth.If you’ve ever hesitated to spend your own money or time on learning, this conversation is for you. Give it a listen and rethink how you approach your education and career.Topics:• 03:04 – Investing in Your Own Education• 03:39 – Guest Introduction: Yao Anor• 05:15 – Yao’s Journey into UX• 08:23 – The Importance of Networking and Conferences• 15:39 – Leadership and the Entrepreneurial Mindset• 25:52 – Defining Education and Personal Growth• 31:09 – Community and Fulfillment Through Education• 32:57 – Maximizing Education for Personal Growth• 34:09 – Balancing Family and Professional Development• 35:09 – The Sacrifices of Pursuing Education• 40:06 – The Importance of Leading by ExampleHelpful Links:• Connect with Yao on LinkedIn• UXCon 2025—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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  • You Can’t Figma Your Way out of Complexity With Jen Briselli
    Design isn’t a straight road. It’s more like a maze with moving walls. In this episode, strategist Jen Briselli shows us why learning, relationships, and hidden networks matter more than best practices when navigating complex organizations.How do you thrive as a designer when the org around you is unpredictable, political, and constantly changing?Most designers hit a wall at some point in their career: their skills are strong, but the system they’re working in feels impossible to navigate. Best practices don’t seem to work, processes break down, and “design maturity” feels like a buzzword no one can actually define.That’s where Jen Briselli comes in. With a background in physics, teaching, and design strategy, Jen helps teams understand what complexity really means and why learning is the only way through it. In our conversation, she explains how complicated and complex are not the same thing, how informal networks drive influence more than org charts, and why the real work of design is creating the conditions for growth rather than forcing outcomes.If you’ve ever felt stuck in a low-maturity team, frustrated by org politics, or burned out by chasing “best practices,” this episode will reframe how you see your role. Thriving in complexity and ambiguity is not about having all the answers. Instead, it’s about learning how to sense, adapt, and build the great relationships that make great software possible.Take a listen to learn how to stop fighting complexity and start working with it.Topics:• 02:41 – Understanding Complexity in Product Design• 04:06 – Jen Belli’s Journey into Complexity Science• 04:41 – Exploring Complexity Science in Design• 11:55 – The Difference Between Complex and Complicated Systems• 16:56 – Navigating Complex Systems in UX Design• 30:56 – The Role of Learning in Complex Systems• 34:58 – Formal and Informal Networks in Organizations• 40:57 – Understanding the Metaphor of Soil, Seeds, and Sunlight• 41:54 – Exploring Design Maturity and Emergent Properties• 43:33 – Creating Conditions for Psychological Safety and Design Maturity• 44:46 – The Role of Affordances in Design Maturity• 45:06 – Nurturing Growth in Unpredictable Environments• 50:00 – Balancing Work and Mental Health• 54:18 – The Importance of Identity and Letting Go• 57:33 – Final Thoughts on Complexity and LearningHelpful Links:• Connect with Jen on LinkedIn• Learning is the Engine // Jen’s Rosenfeld Talk• Jen’s YouTube channel—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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  • The Toxic Myth of the Seat at the Table With Rashmi Lopez
    Designers are told to climb ladders and fight for influence, but what’s the cost? Rashmi Lopez shares why she walked away from the corporate chase, how burnout stole her joy, and why community, creativity, and mental health are better markers of success than any leadership title.What if climbing the ladder to a “seat at the table” comes at the expense of your health, joy, and sense of purpose? Would you still want it?Corporate design culture pushes us toward one version of success: titles, promotions, and that coveted “seat at the table.” But for many, that seat comes with exhaustion, burnout, and a nagging question—why doesn’t this feel like success?In this episode, I talk with Rashmi Lopez, a designer who hit that wall, realized the cost, and chose another path. After years of grinding in tech and reaching leadership roles, Rashmi found herself drained and disconnected. A layoff became her turning point, leading her to step back, heal, and refocus on helping small businesses tell their stories with design.We explore how to rethink career success beyond titles, why boundaries and mental health are non-negotiable, and how community can give you more influence and fulfillment than any corporate ladder. If you’ve ever felt trapped in the cycle of overwork and chasing validation, this conversation will give you permission to define success on your own terms.—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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  • Effort Over Time: Why Story Points Are a Better Way To Plan UX Work Naresh Shan
    Estimating design work in hours sets teams up to fail. But story points help designers earn trust, align with product managers, and keep creative space intact. This week, we unpack how adopting story points can shift the way your team plans and communicates.What if the secret to better collaboration wasn’t a new tool or process, but a number?For years, UX teams have struggled with estimation. Say something will take ten hours, and suddenly you’re locked into a number that doesn’t account for iteration, alignment, or even creativity. The result? Broken trust and unrealistic expectations.This week, I chat with Naresh Shan, a design leader who’s built global UX teams and proven that story points, not hours, are the secret to bridging the gap between design, engineering, and product management. By shifting estimation from time to effort, Naresh shows how design teams can protect creativity while building credibility with stakeholders.We explore what story points are, what it looks like when designers adopt them, why this shared language breaks down silos, and how it transforms team dynamics.If you’ve ever felt sidelined in sprint planning or struggled to explain your workload, this episode will give you practical ways to earn trust and plan smarter.Topics:• 03:02 Understanding Story Points in Agile Teams• 03:33 Interview with Nhan: The Power of Story Points• 08:24 The Fibonacci Sequence and Story Points• 13:20 Challenges and Solutions in Estimating Design Work• 22:24 Decentralized vs. Centralized Teams• 32:04 Maintaining Momentum and Team Cohesion• 35:27 Building Team Unity Through Gratitude• 35:58 Embracing Change and Leadership• 36:36 Benefits of Story Points in Design• 41:22 Implementing Story Points: A Practical Guide• 46:32 Balancing Design and Management RolesHelpful Links:• Connect with Naresh on LinkedIn• Value UX Conference• Aligned Podcast• Aligned Consulting—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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  • Control, chaos, and the future of UX: Why AI is exposing the truth about UX with Lenard
    AI isn’t killing design. It’s reminding us what design really is. In this episode, we talk about the illusion of control, why designers often feel powerless, and how the real work has always been about making meaning and managing systems, not just making screens.What if AI isn’t changing design at all, but finally showing us what design has really been about this whole time?It’s tempting to think AI is rewriting the rules of design. But maybe the truth is simpler: it’s exposing what design was always about.In this conversation with Dennis Lenard, founder of Creative Navy, we explore how AI is pushing designers to confront the illusion of control, the limits of pixel pushing, and the bigger role of meaning-making. Dennis brings over 20 years of experience working in UX, teaching design, and writing on interface design for high-stakes industries like healthcare. His perspective? The anxieties we’re feeling aren’t new; they’re just harder to ignore now.We cover why prioritization matters more than production, why empathy should extend to your team as much as your users, and how to reframe design as managing the system, not just the interface. If you’ve ever felt like AI is destabilizing your role, this episode will help you see it as a mirror, not a threat.Topics:• 04:16 – The Impact of AI on Design• 08:11 – Navigating Control and Anxiety in Design• 15:13 – Redefining Design Roles and Responsibilities• 31:44 – Building Relationships and Empathy in Teams• 37:21 – Leveraging AI for Designer’s Advantage• 38:10 – The Double Diamond Model in Design• 38:27 – The Importance of Designing the Right Thing• 38:36 – AI’s Role in Design and Prioritization• 40:29 – Human Empathy vs. AI in User Experience• 42:27 – The Impact of Design in High-Stakes Industries• 43:32 – Adapting Design Processes for Different Industries• 44:30 – The Importance of Research and Critical Thinking• 47:16 – Navigating Ambiguity and Focusing on Controllable Elements• 47:50 – Practical Advice for Designers• 58:07 – The Value of Attention and Continuous ImprovementHelpful Links:• Connect with Dennis on LinkedIn—Thanks for listening! We hope you dug today’s episode. If you liked what you heard, be sure to like and subscribe wherever you listen to podcasts! And if you really enjoyed today’s episode, why don’t you leave a five-star review? Or tell some friends! It will help us out a ton.If you haven’t already, sign up for our email list. We won’t spam you. Pinky swear.• ⁠⁠⁠⁠⁠⁠⁠⁠Get a FREE audiobook AND support the show⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Support the show on Patreon⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Check out show transcripts⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Check out our website⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Apple Podcasts⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Spotify⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on YouTube⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠• ⁠⁠⁠⁠⁠⁠⁠⁠Subscribe on Stitcher⁠
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About Beyond UX Design

Beyond UX Design’s mission is to give you the tools you need to be a truly effective UX designer by diving into the soft skills they won’t be teaching you in school or a boot camp. These soft skills are critical for your success as a UX professional.
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