People, Tech and other Weirdness: English

𝗛𝗼𝘀𝘁: Vitalii Andrushko, Salesforce Community Manager, 3 years and 6 months at SoftServe

𝗚𝘂𝗲𝘀𝘁: Christina Korovai, Salesforce RnD Project Manager, 8 months at SoftServe

What do Spotify and Amazon have in common?

Learn about this and much more in the recent podcast episode of #SoftServe_Podcast🎧

Vitalii and Christina talk about a curious CRM system Salesforce and give their insider answers to the following questions:

📌What is Salesforce, and what does RnD do there?

📌What is the difference between an RnD Project Manager and a PM on a client project?

📌Why is this project a dream job?

See you in the podcast 🙃

𝟬𝟬:𝟱𝟬 The topic intro

𝟬𝟭:𝟯𝟱 Christina about herself

𝟬𝟯:𝟯𝟯 How Christina decided to be an RnD Project Manager in Salesforce

𝟬𝟱:𝟮𝟬 What is Salesforce, and what features does it have

𝟬𝟴:𝟮𝟱 The RnD initiative in Salesforce and how they are creating

𝟭𝟭:𝟬𝟬 About implemented initiatives and existing projects

𝟭𝟴:𝟱𝟱 Differences between being an RnD project manager and a Project manager on Clients projects

𝟮𝟬:𝟰𝟱 Why this job looks like "a dream job"

𝟮𝟭:𝟯𝟬 Procrastination and the work motivation

𝟮𝟰:𝟭𝟬 Commercial perspective and value of RnD in Salesforce

𝟮𝟲:𝟱𝟬 Wrap up and final words

𝗛𝗼𝘀𝘁: Marta Halyshych, Coach, 1 year and 1 month at SoftServe

𝗚𝘂𝗲𝘀𝘁: Liubov Muntian, Language coach, 3 years 3 months at SoftServe

Learning a foreign language is on our New Year resolutions list each year. And usually, that's the item we never cross out.

Familiar situation? Then press play 😉

The speakers of our #SoftServe_Podcast know everything about obstacles in language learning because they are language coaches.

Marta Halyshych and Liubov Muntian collected the most relevant cases and questions on this topic and gave their professional answers to them:

🎯 What is the advantage and difference of language coaching?

🎯 How to find and manage your time for studying?

🎯 And how to make the learning process pleasant and brain-friendly?

Carefully! This conversation will inspire you to restart your language learning 🎓

𝟬𝟭:𝟮𝟱 Speakers and topic introduction

𝟬𝟮:𝟯𝟱 Language and life coaching: what is the difference

𝟬𝟯:𝟮𝟬 What is the advantage of language coaching

𝟬𝟰:𝟮𝟱 What is behind the fear of learning, and how does coaching helps with it

𝟬𝟳:𝟯𝟬 Not enough time for education: how to manage it

𝟭𝟭:𝟮𝟬 Motivation: I want vs. I need

𝟭𝟯:𝟯𝟱 How to turn your fears into your development

𝟭𝟲:𝟬𝟬 Coaching differences between consulting and teaching

𝟭𝟵:𝟯𝟬 Learning with native speakers: a panacea or not

𝟮𝟬:𝟮𝟬 What to do if you feel stuck in learning

𝟮𝟮:𝟭𝟬 Is language coaching ideal for everyone?

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 6 months at SoftServe

𝗚𝘂𝗲𝘀𝘁: Dobromir Jastrzebski, Abiliton Project Manager, 1 year 2 months at SoftServe

What do project management, multiculturalism, and world cuisines have in common?

Dobromir and Jakub answered an exciting question in #SoftServe_Podcast. This conversation is more like a friendly conversation in the kitchen.

Dobromir was born in Poland, grew up and lived in Canada, taught English in Spain, and returned back to his homeland.

So Jakub got curious and spoke with Dobromir about:

🍁 how to interact with Canadian and American cultures,

🍁how is it to move from the event field to IT,

🍁how do previous experiences affect your work routine today.

The episode turned out to be a juicy mix of applicable real-life situations and tasty stories. 😁

𝟬𝟭:𝟯𝟬 Guest introduction

𝟬𝟭:𝟰𝟱 Dobs about migration to Canada and kitchen as a culture experience

𝟬𝟲:𝟬𝟬 About language and mother tongue

𝟬𝟳:𝟯𝟬 How understanding different cultures help in PM's work

𝟭𝟬:𝟱𝟬 Metaphors of being multicultural

𝟭𝟯:𝟬𝟬 European "mental software" about Canada

𝟭𝟱:𝟬𝟬 About moving from Canada to Poland

𝟭𝟴:𝟮𝟬 Canadian "mental software" about Eastern Europe

𝟮𝟯:𝟰𝟬 CAN culture vs. USA culture: communication tips

𝟮𝟴:𝟰𝟬 Cultural guidelines in Canada

𝟯𝟭:𝟰𝟱 Project Management and transition into IT

𝟯𝟲:𝟭𝟱 Dobs definition of PM

𝟯𝟵:𝟯𝟱 Funny stories on a cultural basis

𝟰𝟰:𝟯𝟬 Teaching experience in Spain

𝟰𝟳:𝟮𝟬 How teaching skills help in daily PM's work

𝟱𝟮:𝟬𝟬 Summary and adieus

𝗛𝗼𝘀𝘁: Jakub Kepinski, Communication Expert, 2 years and 5 months at SoftServe

𝗚𝘂𝗲𝘀𝘁: Martin Graeber, Enterprise Solutions Principal, 8 months at SoftServe

What would happen if you invited a communication expert and a person from another culture to one room?

They'd record a new #SoftServe_Podcast episode about different cultural backgrounds and experiences, stories about it, and personal insights.

Jakub Kepinski talked with Martin Graeber, who is German, about:

📌Can culture be learned, or does it come with experience?

📌How to get comfortable in a new environment and understand new culture?

📌And whether German people are afraid of new things or changes?

You'll also hear the main points from the book about the cultural map📚.

Enjoy!

𝟬𝟭:𝟬𝟬 Guest introduction

𝟬𝟭:𝟱𝟱 Last read book

𝟬𝟯:𝟮𝟱 Martin about his profession

𝟬𝟯:𝟱𝟱 Short quiz

𝟬𝟲:𝟱𝟱 An anecdote about punctuality in different countries

𝟬𝟴:𝟭𝟱 Can culture be learned, or does it come with experience?

𝟬𝟵:𝟮𝟱 When Martin has to adapt his cultural behavior

𝟭𝟭:𝟱𝟬 Lessons from consulting career

𝟭𝟱:𝟯𝟱 How to understand a new culture?

𝟭𝟵:𝟱𝟱 Are German people afraid of new things or changes?

𝟮𝟯:𝟬𝟬 The best piece of advice Martin has ever been given

𝟮𝟲:𝟭𝟲 The role of culture in different companies

𝟮𝟳:𝟯𝟬 Lessons you can learn from Martin

𝟮𝟵:𝟬𝟳 Main takeaways from reading The Culture Map by Erin Meyer

𝗛𝗼𝘀𝘁: Tetyana Hrynovetska Communication Experts Team Manager, 15 years at SoftServe

𝗚𝘂𝗲𝘀𝘁: Iryna Il`kiv, Communication Expert, 11 years and 8 months at SoftServe

Have you ever looked at communicating with a client through the prism of national values?

No? Then it might be the time 😎

Yes? You've got the experience to build on.

Our communication experts shared vivid examples from their observations of how cultural affiliation affects clients' expectations and perceptions. And what steps can we take to develop our cooperation and bring the desired results for both parties.

𝟬𝟭:𝟬𝟬 Guest and topic announcements

𝟬𝟭:𝟰𝟬 About Iryna and Tetyana

𝟬𝟰:𝟬𝟱 Right relations building with customers

𝟬𝟱:𝟰𝟬 How to be convincing with customers

𝟬𝟳:𝟭𝟬 About the successful pitching of your idea

𝟭𝟭:𝟭𝟬 Culture values inside the teams: common questions

𝟭𝟰:𝟰𝟱 The role of culture in communication with the customer

𝟭𝟲:𝟬𝟱 How to meet the expectations of the customer

𝟮𝟬:𝟮𝟬 Appreciations and compliments: how to express them and how to react