Beyond ChatGPT: The Hidden Infrastructure Powering AI with JB Baker
On this episode of the Digital Banking Podcast, Josh DeTar spoke with JB Baker, VP of Products and Marketing at Scale Flux, about the often unseen infrastructure behind AI. They discussed the limitations of current technology and where improvements are needed to handle AI’s growth. JB highlighted the "memory wall," which limits data flow to processors, as a major hurdle.JB explained how this challenge requires innovation in areas like memory, storage, networking, and even cooling systems. He used a simple analogy of an irrigation system needing bigger pipes to support a growing field, representing the need for faster data delivery to power-hungry GPUs.The conversation also covered the environmental effects of rising energy demands. JB pointed out data centers' substantial energy consumption and the need for more efficient cooling methods. They explored the ripple effect of innovation, where advancements in one area, like energy production, can unlock progress in seemingly unrelated fields like AI.
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1:07:12
Community Impact: How Credit Unions Leverage Digital for Good with Tanis Bagby
In this episode of the Digital Banking Podcast, Josh DeTar sat down with Tanis Bagby, Cash Management Officer at P1FCU, to discuss the power of community engagement in the digital age. Bagby shared her career journey at the credit union, highlighting the importance of building relationships with members. She discussed her role as host of P1FCU’s podcast, Making Sense of Money, emphasizing the value of providing financial education and support through relatable, long-form content.Bagby explained how the podcast aims to meet listeners where they are, offering practical advice on topics like budgeting, home buying, and financial planning. She stressed the importance of empathy and accessibility in financial conversations, especially in a digital-first world. Bagby also touched on the role of community partnerships and how they enhance the credit union's mission of serving members.The conversation explored the challenges of reaching younger audiences amidst competing financial marketing messages. Bagby and DeTar discussed the importance of credit unions actively engaging with youth and building trust through genuine, valuable content. They agreed that podcasts offer a unique opportunity to connect with audiences and foster deeper relationships.
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1:17:32
Building a Digital-First Credit Union Culture with Melanie Kennedy
On this episode of the Digital Banking Podcast, host Josh DeTar welcomed Melanie Kennedy, CEO of Southwest Financial Federal Credit Union to discuss her credit union's journey to becoming a fully digital institution. This transition, planned before the pandemic, accelerated when COVID-19 forced widespread closures. She explained the operational efficiencies gained, the surprisingly positive member response, and the improved work-life balance for her team.Kennedy addressed the challenges of running a small credit union in a competitive landscape. She emphasized the importance of maximizing resources and embracing new technologies. She highlighted her credit union's use of AI for streamlining communications and creating an internal knowledge library for increased efficiency. Kennedy also touched upon the importance of maintaining member relationships in a digital-first environment, emphasizing communication through text, secure messaging, and phone calls.The conversation explored the evolving nature of member expectations and the adoption of digital tools. Kennedy and DeTar discussed the cultural shift towards digital banking, accelerated by the pandemic. They considered the future of digital banking and the need for credit unions to adapt to changing member needs.
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1:05:29
Why Financial Education Should Start Early with Kim Butler
In this episode of the Digital Banking Podcast, host Josh DeTar welcomes Kim Butler, founder of Prosperity Thinkers, to discuss the importance of financial education and the path to financial freedom. Kim explains how her early experiences with money shaped her passion for helping others build solid financial foundations, emphasizing the significance of savings, both for emergencies and opportunities.The conversation dives into why personal financial literacy is so crucial, yet often overlooked. Kim shares her perspective on the critical role of community financial institutions in guiding people toward better financial health, and why many traditional budgeting methods fall short. She highlights how small changes in mindset and habits can lead to significant long-term benefits.Kim also introduces her work with Prosperity Parents, helping families teach financial competency from a young age. The episode offers valuable insights into reshaping financial perspectives and laying the groundwork for lasting wealth and stability across generations.
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1:33:34
The Evolving Role of Security in Banking with Scott Fieber
In this episode of the Digital Banking Podcast, host Josh DeTar sits down with Scott Fieber, Chief Strategy Officer at Cook Solutions Group, to discuss the evolving landscape of community financial institutions (FIs). Scott shares insights on the unique challenges these organizations face, from navigating legacy technology to combating increasingly sophisticated fraud. With his deep understanding of the industry, Scott offers practical tips for fostering innovation and improving security in a competitive market.A central theme is the importance of collaboration—both internally within organizations and externally with trusted vendors. Scott highlights how community FIs can maximize existing technologies, avoid vendor lock-ins, and prioritize partnerships that align with their core values. Through real-world examples, he explains how creative problem-solving and leveraging existing tools can drive impactful results.The episode also delves into the broader implications of AI and technology in the financial sector. Scott emphasizes the need for adaptability in the face of rapid innovation, sharing his optimism for the future while addressing the ongoing battle against fraud. From gold jackets to gang deterrence in Central America, Scott’s stories illustrate a commitment to service, innovation, and making meaningful change.
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