Keys To The Shop : Equipping Coffee Shop Leaders

It could be roasting, kitchen, drive thru, bakery, or any other area of where special focus is required or different systems and staff work all under the same brand and even under the same roof. When you have multiple departments you need to create a plan to bring prevent silos and promote harmony. Today on Shift Break we will be talking about the methods you can adopt to ensure that the different staff and areas of the cafe are able to function harmoniously through empathy, cross training, systems, and a culture of mutual support.  Related episodes: 489: Tips for Creating a Resilient Cafe 507: How High-Level Systems Help Your Cafe Thrive w/ Preston Lee, The 30% Rule 330 : Establishing Systems in Your Coffee Shop   CONSULTING + COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com    

Entering the New Year is always seen as a time to make good on our intentions that got put on the back burner. Many of those intentions, if acted upon, would absolutely transform our cafes and the relationships in them. What keeps us back from acting upon the things we know to do and following through to see greater fruit from our labor?  Today on the podcast we will be talking about 4 mindsets that help deepen your roots as a leader and create habits that allow you more room and clarity to make great decisions and cultivate the thriving culture of excellence and hospitality you set out to create with your team.  We discuss: The Reason Mindsets Create Real Change Mindset 1: Practicing Patience and Long-Term Focus Mindset 2: Engaging in Regular Reflection and Accountability Mindset 3: Embracing Imperfection Mindset 4: Maintaining Flexibility in Leadership Related Episodes: 437 : The New Age of the Barista: Mindsets + Habits for Success 253 : Mindsets that Sabotage Success 571: Worrying and Other Deceptive Replacements for Good Leadership SHIFT BREAK! Refreshing the Owner's Soul SHIFT BREAK! Considering the Future You When Making Decisions     KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] or book a free call now:  https://calendly.com/chrisdeferio/30min  SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com

We all want to see positive growth and good numbers in our cafe. We also want to see the ROI for the effort we put in to generate those numbers. For many, to look at the reports and see profit and everything looking healthy is a sure sign that all is well and we are doing the right things. The issue is that even with a growing profitable business, the numbers don't tell he whole story and can lull you into a false sense of confidence. Today on shift break we will be talking about the difference between the numbers and quality numbers. Quality meaning that behind that number we know is a happy and enthusiastic customer. We will also discuss why your efforts contribute to that quality and ultimately an ROI you actually can have confidence in. Related Episodes: SHIFT BREAK: When Numbers Lie SHIFT BREAK: Adjusting Our View of Labor Cost SHIFT BREAK: Want to be Effective? Don't Use Chat GPT   CONSULTING + COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com    

How we care for people through our work should be the primary focus. From healthy and strong relationships and systems the help support them, we get healthy and strong businesses and a real chance at a long term sustainable operation.  Today we will be talking about some substantive ways that you can care for yourself, the staff, and your customers in ways that create a culture of excellence and mutual support. This has the added benefit of truly helping the people who came before you in the value chain as we will have a shop that represents their work very well.    Related Episodes: 5 Keys to Coffee Shop Staff Retention SHIFT BREAK! How Does Your Staff Know They Are Doing a Good Job? 194 : Encore Episode! Leadership in the Cafe: 10 Steps to being a People First Leader | Aired January 17 2017   KEYS TO THE SHOP ALSO OFFERS 1:1 CONSULTING AND COACHING! If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] or book a free call now:  https://calendly.com/chrisdeferio/30min  SPONSORS Want a beautiful coffee shop? All your hard surface, stone, Tile and brick needs!  www.arto.com Visit @artobrick The world loves plant based beverages and baristas love the Barista Series!  www.pacificfoodservice.com  

Do you feel the pull, the itch, the compulsion to add more, buy more, and create specials and new things for your customers all the time? You are not alone. The industry is filled with cafe that are stuck in a never ending cycle of making, buying, and adding new things so they do not fall out of favor or relevance as though any and every customer or barista is only a hairs breadth away form leaving and like the Keanu Reeves movie Speed, if you slow down, the whole business will explode. Today on Shift Break we will be discussing this mindset trap that snares many owners and operators and what you can do to truly gain relevancy and loyalty in your customer base. The key we will talk about lies in you ability to focus on the right things and stay the course Related Episodes: SHIFT BREAK : Trends You Can Ignore 550: Replace These Distractions and Watch Your Cafe Grow! 545: Breathing Life Into Your Coffee Shop 485: Your Shop vs The Industry – How to Free Yourself From Dependency CONSULTING + COACHING If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email  [email protected] of book a free call now:  https://calendly.com/chrisdeferio/30min    Thank you to out sponsors! Everything you need for back of the house operations https://rattleware.qualitybystainless.com/   The best and most revered espresso machines on the planet: www.lamarzoccousa.com