Process Mining Café

Many companies use or plan to use automation techniques to reduce manual labor. But which parts of a process can be automated, and which parts should be better kept human? Erik and Lloyd share how they use Disco to analyze the performance of their RPA robots, identify new automation opportunities, and analyze their training processes.

Auditors have different goals than process improvement teams. For example, internal auditors verify the efficiency of the process and whether it is under control. They analyze the segregation of duties, variants, and cases. Mieke talks about the benefits of using process mining as an auditor and presents two recent research works by her and her team.

We review what we learned at Process Mining Camp 2024. At camp, we immersed ourselves for two intense days of exchanging knowledge with our fellow process miners. Bhawana was a first-time attendee, and Lieven was a speaker at this year’s camp. They share their takeaways, and together, we retrace the steps of these two days.

Variants are sequences of activities, and they are their own dimension in process mining. They complement the process map by providing a scenario-based view of the process. Looking at the variants can give you many insights. But the crux is ensuring your variants are meaningful before you analyze them. Rudi and Anne show how to elevate them to the right level.